Rated 4.7 out of 5 by 86
Rated 5.0 out of 5.0 by beth12345678 The only place we stay when we travel to Miami
The staff at this location is wonderful. Very attentive to the needs of the customers. The facility is well kept, clean, etc. My only complaint is that housekeeping doesn't make their daily rounds to the rooms until later. I was out of my room by 9:30am and at 3:15pm I returned to give my small kids a nap and they hadn't cleaned our room. I had to opt out of them cleaning as they needed to sleep. This has happened majority of the times we have stayed at this location. Otherwise, no complaints!
10 August 2014
Rated 5.0 out of 5.0 by Britlinedancer Miami's best kept secret
My wife and I stayed one night. We have driven past the hotel many times as we live nearby but we were very pleasantly surprised to find a great hotel, wonderful staff, good breakfast. From check-in with Ms. C. to check out again with Ms C. it could not have been better.
Thank you Holiday Inn, we will recommend you whenever we have an opportunity.
07 August 2014
Rated 5.0 out of 5.0 by Tex40 Excellent Hotel
Excellent and most comfortable, great staff, I would recommend this hotel to anyone visiting the area
31 July 2014
Rated 4.0 out of 5.0 by Nick1234567890 Nice place
Staff was great, everything was clean. Breakfast was ok; cereal dispenser was cranky but worked, and some more fruit would have been nice. Room was pretty comfortable but really needs a ceiling fan. The window A/C worked but was not efficient. Also, since the windows do not open at all, the room started getting funky towards the end of my two week stay. Very nice place though, would stay there again. Tune-up the breakfast a bit and open the windows to make it perfect.
21 July 2014
Rated 5.0 out of 5.0 by msnicole Exceeds expectations
You never know what you're getting sometimes when you book a hotel room. I was pleasantly surprised on how superior the room was, and hotel staff. Everything was on point.
19 July 2014
Rated 4.0 out of 5.0 by el nino Clean and comfortable
well kept place, comfortable beds, nice wide screen tv, heated pool. Would stay there again.
16 July 2014
Rated 5.0 out of 5.0 by Adro Everything was great
I booked my room easily. The check-in was smooth. The room was great. The breakfast was delicious, do try their cinnamon rolls. Check out was s breeze. Thanks
16 July 2014
Rated 5.0 out of 5.0 by JNLane Great Hotel, Great Staff.
This hotel without question, is AWESOME. It all starts with people, and they have the best. I travel 10-12 days a month, and when in the Miami area, I stay here.
Always clean and comfortable.
10 July 2014
Rated 5.0 out of 5.0 by Yonny Miami-Kendall
Great stay, very clean and well maintained facility. The staff we encountered were friendly courteous.
06 July 2014
Rated 5.0 out of 5.0 by JoseG71 Simply Awesome!!
From start to finish. From Room to Breakfast, you name it.
03 July 2014
Rated 5.0 out of 5.0 by SG59 Love this hotel
Stayed here twice recently for two different weddings. Great stay. Room was clean and beds were very comfortable. My only complaint is that they didn't have any lounge chairs by the pool (minor complaint). I'll certainly stay here again whenever I'm in the Miami/Kendall area again.
26 June 2014
Rated 5.0 out of 5.0 by filmore Hands Down - the ONLY Hotel I will stay at when visiting Miami
Wow. Words cannot express how impressed I was with this hotel. From arriving and being greeted as an IHG member, to receiving a welcome gift, to being able to upgrade my room to the top floor, to the delicious fresh baked cookies available in the lobby each night, to the delicious complimentary breakfast each morning, to the wonderful staff who were very attentive to my needs. It was very refreshing to be greeted by each employee in passing both in/out of the elevators, hallways and outside. The hot tub was just that - HOT and I really didn't want to get out. As my title states - this is the ONLY hotel I will stay at when I come back to visit family and friends in the Miami area!!
15 June 2014
Rated 5.0 out of 5.0 by KDJ22 Excellent place to stay
Wonderful stay at this hotel. Great place to stay while in the South Miami, Kendall Area.
Easy to get to all areas in south Miami.
Clean, comfortable and a great value.
05 June 2014
Rated 5.0 out of 5.0 by RJ5558 Comfortable bed and great service.
This is a great hotel. Very clean and Kiesha was very helpful when we checked in, and she recognized that we were Platinum reward members.
13 May 2014
Rated 5.0 out of 5.0 by TMag2742 Great staff and super service
My wife and I really enjoyed our stay here, the room was very clean and nicely decorated. Our bathroom was extremely clean with plenty of fresh towels. Breakfast each morning was an extra bonus,
it seemed that all the other guests enjoyed it too, as everyone was very friendly and talking to each other.
28 April 2014
Rated 5.0 out of 5.0 by TMag2742 Kendall-Miami
Had a great stay, room, staff, breakfast all great. Will be back in September.
26 April 2014
Rated 4.0 out of 5.0 by Steven33 Good stay
Stayed on our way from the keys to central florida. Decent location along the route and close enough to Miami to take a short visit there.
14 April 2014
Rated 5.0 out of 5.0 by MiPaty Great Service
The staff at the Miami-Kendall Holiday Inn Express was friendly, courteous and most helpful in making our stay a pleasant one. The rooms are clean and comfortable. The amenities are great. The heated pool and spa are a welcome relaxation from an over the road trip. This is our third stay at this location. We enjoy it very much.
26 March 2014
Rated 1.0 out of 5.0 by smallouis bad experience
I book for a kingsize bed end up on a sofabed....did not sleep ...got up a 5`'o'clock and left
26 March 2014
Rated 5.0 out of 5.0 by jk102 repeat customer
the staff continues to impress with great service.
place always looks great inside and out.
upgrades occur to rooms thru out the year
managers and staff very helpful, always professional (please give them all a raise)
as a frequent guest they have always taken great care of me, and all my needs, i remain loyal despite offers from your competitors
24 March 2014
Rated 4.0 out of 5.0 by 21mkoa Pool closed/flashing smoke detector
Nicely decorated hotel on the outskirts of Miami. Would have been a great stay if the smoke detector in our room didn't flash every 10 seconds above our bed--made falling asleep very difficult but glad it works. Our daughter was totally bummed to learn the pool was closed-would have been nice to have been notified before our stay since they knew it have been closed for a while. Not sure if we would stay again.
09 March 2014
Rated 5.0 out of 5.0 by ChickieG Great service and accomondations
I have stayed in Holiday Inns before and have never had a bad experience. The staff were friendly and very helpful. We had a king size bed and the room was more than big enough for the two of us. The bed was comfortable, room clean and temperature just right. Would definitely stay here again
08 March 2014
Rated 3.0 out of 5.0 by Unhappycostumer No air conditioning on all time
Horrible experience, air conditioning turned off every 10 min
26 February 2014
Rated 5.0 out of 5.0 by keysgirl92 fabulous all around!
Everything about this place is fabulous! Rooms, bathrooms, common areas are all spotless! I would stay here again if I was in the area. Only thing lacking at the property is a bar.
24 February 2014
Rated 5.0 out of 5.0 by AnarelyT Excellent
The room was excellent and confortable. The best hotel to relax.
13 February 2014
Rated 4.0 out of 5.0 by Kris1987 Relaxed
I arrived at the hotel on the 15th January, and found the hotel staff from the reception personell to the ancillary workers to be friendly and polite. Any questions I had were handled and answered with professional courtesy. Special mentions to the shuttle bus driver/hotel worker Jorge and Liz at reception for making my stay more pleasant. This hotel is away from most built up shopping areas, (by tiamiami airport), however the shuttle bus offers free stop off and collection of up to 5 miles. The hotel is ideal for business stops of just a relaxing few days.
27 January 2014
Rated 5.0 out of 5.0 by George60 Clean facility with courteous personnel
Have stayed there previously. Positive experience- will stay in future. No complaints.
08 January 2014
Rated 5.0 out of 5.0 by Andrea L. Great place to return to
This Hotel was recommended by a friend of mine, so we made a reservation for the 1st night in Miami during our recent Florida trip. We enjoed it so much that we decided to come back at the end of our tour. Nice place, very friendly Staff and very clean. Will come back!!!
07 January 2014
Rated 5.0 out of 5.0 by jojimen All u need
we had a very nice stay in thi HIE Hotel.
comming from the glades and slepp one night before we flouht back...
06 January 2014
Rated 5.0 out of 5.0 by A_&_M A Cut Above
There are many hotels, motels and rooms available to accommodate individuals traveling. The appearance, quality of the facility and location is important and will make some hotels better than others. The one item that cannot be duplicated is the Staff. Their attitude, attention to detail and desire to do the best they can possible do for their guests is A Cut Above. The rooms are attractive and very well maintained. The petite young lady who worked in the morning breakfast was exceptional. Several times I watched her listen to the guests, address their concerns and still keep the breakfast items available to the newly arriving guests or those who wanted additional helpings. She did this by herself and with grace. The two young ladies who worked in the evening (12/27 to 12/30) were attentive, helpful and made excellent suggestions to enhance our experience and memories of our visit to Miami-Kendall.
We were traveling during Christmas. My home is decorated every year to celebrate the magic, joy and special Spirit of the time of the year. When I walked into the lobby and saw the decorations and their quality, I smiled and felt an extra bounce in my step as I walked into the lobby.
When we return to the Miami-Kendall area, I look forward to staying at this Holiday Inn Express.
A & M
04 January 2014