Rated 3.8 out of 5 by 460
Rated 5.0 out of 5.0 by Sarge 2 Great Prices and Staff
I highly recommend this hotel to all for any event concerning business or pleasure. Great staff throughout. My only recommendation is to add more arcade games to your game room and maybe a couple of pool tables.
August 1, 2015
Rated 5.0 out of 5.0 by Tmbo 57 Great service
It was an uneventful stay... I like Those.........!
July 31, 2015
Rated 4.0 out of 5.0 by Icke99 Gast
Das Hotel entsprach den Erwartungen. Ein Highlight war das Schwimmbad. Eine Renovierung der Zimmer ware gut
July 30, 2015
Rated 4.0 out of 5.0 by 1CardsFan Suburban hotel close enough to city
Went to White Sox games and it was an easy drive to and from the ballpark.
Hotel was comfortable and clean.
July 29, 2015
Rated 3.0 out of 5.0 by Quench Standardhotel
Standardhotel, welches eine Renovierung nötig hat. Personal ist Freundlich und das Frühstücksbüffet für amerikanische Verhältnisse ist überdurchschnittlich. Zimmer sind großzügig geschnitten, aber der Blick auf parkende Auto und ein Autohaus ist nicht gerade der Knaller. Ist aber der Lage des Hotels geschuldet.
July 29, 2015
Rated 1.0 out of 5.0 by J160 Um Maybe not
This hotel needs to be updated ( it smelled and was very old looking) The hotel was very loud and thereful we got very little sleep. The staff was rude and not at all helpful. I called Corporate after getting checked in and the corporate representative was most helpful.
July 28, 2015
Rated 5.0 out of 5.0 by TravelerCent Take me again, Grandma!
Our stay at the HI Countryside IL was prompted due to both business and pleasure. The pleasure was bringing grandchildren along, although hesitant to do so. Yet, the hotel staff gave the youngsters a warm welcome and the pool area with its children/adult-sized pool gave us all interactive activity. For breakfast and dinner, the wait staff was eager to serve and the food/menu selections accommodated each need and palette. In a small way, we were part of a larger family while also having our business needs accommodated.
July 28, 2015
Rated 1.0 out of 5.0 by roaringbranch Rude treatment from desk clerk
I made this reservation on behalf of a relative who was arriving on short notice due to a death in the family. The Holiday Inn website would not allow me to make a reservation for check-in by a third party, even though I was requesting this from inside my own secure Priority Club account with credit card on file. I called the 800 number, and they agreed to make the reservation, but in order to confirm, they had to email an authorization form to me, which I had to print and fill out by hand, and then fax to the hotel. I didn't have a fax machine, and so I called the hotel desk to find a workaround, such as scanning and emailing the form. The hotel representative was rude and unaccommodating. Eventually I had to ask another relative who was staying at the same hotel to cover the bill on his credit card. This was all unacceptably complicated and bureaucratic, especially considering the circumstances of bereavement and limited time. I am a longtime Priority Club member, and I'm really not sure that I ever want to stay at any holiday inn again.
July 27, 2015