Rated 4.0 out of 5 by 90
Rated 4.0 out of 5.0 by Jon749 Excellent service and pleasant room... just skip the breakfast.
I arrived at the hotel at 8pm and easily found a space. I was greeted warmly by the receptionist who had everything I needed ready and waiting for me. They identified that I had joined the IHG rewards scheme and I was given a complimentary WiFi code as well as a free chocolate bar which made me smile.
My room was surprisingly large, attractive and spotlessly clean, and I was impressed by the size of the bed. There was also a seating area with a table, and a desk, which was more than I expected. The bed was pretty comfy but I could sometimes feel the springs digging into my side. There was a choice of pillows, which was great because I am fussy about pillows. The hotel was quiet with a relaxed atmosphere, and my room was also peaceful. I could hear someone else snoring for a few minutes, but otherwise the room was silent and I got a good night's sleep.
Unfortunately breakfast was a disappointment. Having paid extra for it (and it wasn't cheap either), I was annoyed to find that most of the food from the hot buffet was barely warm, and most of the trays were nearly empty. I felt it was quite poor value for money, and would have expected better given that I arrived only halfway into the allotted breakfast time.
Check-out was simply a case of handing over my room card. It couldn't have been easier and I can tell the hotel have worked to make check-in and check-out a seamless and stress-free experience. Overall I enjoyed my stay and was very impressed, and I would recommend the hotel. Just get your breakfast elsewhere.
16 October 2014
Rated 5.0 out of 5.0 by reid_1978 excellent staff and excellent hotel
really happy with the experience that the holiday inn Coventry south gave us on our wedding day, staff were really helpful and friendly and could not do enough for us on our day notably Scott and Rachel who looked after our day to the highest standard and went above and beyond to make our day very special. All the other staff were very good and working hard to help us make the day a happy one from Sam the wedding planner to the lady on reception we cannot thank them enough. rooms were great value for money and the breakfast choice was excellent and hats off to the chef, kitchen staff and waiting staff who made our meal really tasty and enjoyable and cannot thank them enough for this.
13 October 2014
Rated 4.0 out of 5.0 by mdcato Lovely Hotel
Great staff, very welcoming, Scott on the bar is fantastic. Stayed at the hotel for a family wedding over a weekend. We occupied a few rooms, I would definitely recommend the executive rooms at this hotel.
24 September 2014
Rated 2.0 out of 5.0 by Charlie1066 Really tired and poor quality
Save your money, there are better and cheaper hotels nearby.
22 September 2014
Rated 5.0 out of 5.0 by Lesley Ann Business trip
Excellent staff very friendly and helpful would recommend especially for NEC
19 September 2014
Rated 4.0 out of 5.0 by shortie49 Great service
Hotel staff were very friendly and helpful. The room was very comfortable and clean. The dining room was nice and the food good.
05 September 2014
Rated 5.0 out of 5.0 by 1337 Clean and welcoming
The hotel reception staff greeted my enthusiastically and provided an efficient check-in service.
My room had all the described facilities in excellent condition and was clean. Shower was fairly powerful and had a good temperature range.
Check-out was fast with no surprises and my bill was accurate.
I've stayed here multiple times and never had any issues.
28 August 2014
Rated 5.0 out of 5.0 Great Hotel and Staff
I can recommend this group's hotel's especially, we stayed at one last week when we visited Warwick Castle and were very pleased to find a hotel which was spotlessly clean, the staff where extremely polite and best of all very friendly. We choose this as they were offering BB and EM the food prepared was very good, if we are in the area again or need accommodation elsewhere be it in the UK or abroad we would not hesitate to use this group of hotels. And do not forget to join IHG Rewards Club it's free but you earn points that can save you money.
23 August 2014