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Rated 4.4 out of 5 by 266 reviewers.
Rated 4.0 out of 5.0 by Great service and relaxing stay Very happy with the hotel and service overall, small issue around parking but nothing too serious. Will be staying again and would recommend. 15 September 2014
Rated 5.0 out of 5.0 by Second Time Stayed at this hotel before it was a Holiday Inn was old and Tired but the Refurb has made an Amazing difference looks Fresh,Clean and a place to come back to top marks ! 15 September 2014
Rated 5.0 out of 5.0 by Best HI Great food, staff are really helpfull, can't fault. 14 September 2014
Rated 5.0 out of 5.0 by Parking The hotel stay was great, but we had a problem with the car as it seems it had been parked under a tree, which produced some sort of resin, and we had a big problem getting it off both the paintwork and the glass of the car. In fact, we couldn't actually get it off, and it is still visible. 10 September 2014
Rated 1.0 out of 5.0 by Disappointing Customer Service and Stay We were disappointed with our stay. Loud music was playing past midnight which we could hear word for word in our room which was directly above the event. Reception staff explained that events were common in this area on a Saturday night. It would have been useful to have known this when we checked in as we would have asked for a quieter room. Overall, a disappointing stay. 06 September 2014
Rated 4.0 out of 5.0 by Holiday car parking We understood at the time of booking that we needed to leave our car keys with the hotel while we were on holiday. However, we also understood that it was unlikely that the car would need to be moved. We arrived back at the hotel following our holiday at around 11pm. On collecting our car keys we were told that the car had been moved. When we asked where the car had been moved to we were told which car park it was in, but it wasn't clear where it was actually parked: 2 tired children, 11pm, dark, and a long drive home. To say that we were unimpressed at having to walk around the car park trying to find the car is an understatement. 04 September 2014
Rated 5.0 out of 5.0 by Excellent stay We stayed for one night before flying to Florida for 2 weeks. This was a return stay after doing the same last year and everything was excellent. 04 September 2014
Rated 5.0 out of 5.0 by Comfortable and convenient for Gatwick Large clean and comfortable room, we booked dinner in the hotel early as we had three children and an early flight in the morning and we were seated quickly, the staff were efficient and the food was very nice. The friendly staff booked our taxi to Gatwick and this arrived on time. The hotel was very convenient for holidays from Gatwick. 30 August 2014
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