Rated 3.8 out of 5 by 55
Rated 5.0 out of 5.0 by weeyin it was excellent i have no complaints at all
this hotel was clean, tidy the food in restaurant was good although I only stayed for breakfast which I thoroughly enjoyed as did my husband.
I would definitely recommend this hotel to anybody.
I cannot wait to re-visit.
07 August 2014
Rated 5.0 out of 5.0 by Alllie babe Really nice place
Would recomened this Hotel to anybody staying in Darlington area.
02 August 2014
Rated 4.0 out of 5.0 by hatters good clean and tastfully decorated
Overall very pleased with the stay its a pity that the surrounding area and the approach to the hotel is rather a mess may put some people off.
There was no main lights in the bedroom which mad it rather dull when getting changed in an evening.
31 July 2014
Rated 1.0 out of 5.0 by cassa this hotel does not honour their frequent staying guests
don't stay here unless you want the old dated rooms as only the ground floor rooms have been refurbished.
30 July 2014
Rated 5.0 out of 5.0 by KP122 Excellent reception staff
arrived after meals stopped but receptionist arranged food
27 July 2014
Rated 3.0 out of 5.0 by GRH321 Connection
Wi Fi connection was very poor. £10.00 for 2 slices of toast and a coffee is extortionate
25 July 2014
Rated 3.0 out of 5.0 by GavP Fire alarm at 4:50am spoiled it
All was ok until the fire alarm went off.
Felt the staff were not apologetic enough for this apparent fault with the system.
It completely spoiled the experience here.
17 July 2014
Rated 4.0 out of 5.0 by jockfij77 Delightful surprise
We recently stayed in a double room with breakfast. We booked online and over 4 weeks in advance which saved us at least £20 compared to our friends who just booked on the day.
The hotel is just off the A1 in Darlington and extremely easy to find.
Reception staff were lovely but seemed a bit disorganised. Room was immaculate and much roomier than I expected. The bathroom was also very clean and modern with a moulded shower unit so no grimy grout to look at. The sink was in the bedroom rather than bathroom but that was actually an advantage. The room had tea and coffee etc.
We went to the hotel bar on return from our night out. The night porter was only able to serve a few types of drinks and had to charge them to our rooms. They were quite expensive at £4 for a bottled lager.
The room was quite warm and while it did have an air conditioning unit I am not sure it was that good. It was rather noisy and no fiddling could get it to circulate cool air.
Breakfast was served from 8-11am which was perfect for those of us who like a lie in. Breakfast was a hot and cold buffet with more than you could eat. Great selection of cooked items plus cold meats, pastries, yoghurt, fruit and toast.
Overall a delightful night stopover and I would definitely choose to go there again and much prefer it to other similar hotel brands.
16 July 2014
Rated 3.0 out of 5.0 by Derek.418 July weekend break.
Probably due to the Durham Miners gala hotel booking was at a premium on 11th July 2014. However being a Platinum IHG member for years I decided to book an Executive room for 2 nights. Upon arrival I was quite surprised to find the Hotel, what I call a "HI Express in disguise", interior was very similar to many of the newer HIE's, thus I regarded the Hotel as over-priced.
The Hotel was bright & airy but the rooms had paper thin walls & ceilings (quite pleased when the herd of elephants left early in the morning in the room above!)
The cleanliness wasn't that brilliant either, I left the 3 off nail clippings by the settee as I found them on the Friday, when I departed on the Sunday.
I guess you're going to tell me that it's not classed as an Express because the rooms have a mini-bar & a safe, not worth the extra.
As someone who has spent most of his working life in Hotels I expected better.
16 July 2014
Rated 4.0 out of 5.0 by The Lapierre Brothers Friendly Staff
Overall I enjoyed my stay at the Holiday Inn. Only down side was that i could not control the room temperature which meant it was to hot for a comfortable nights sleep
14 July 2014
Rated 3.0 out of 5.0 by weex35 Lovely hotel, shame room service ended 10pm
Travelled all day, worked and didnt eat since breakfast. Arrive after 10pm expecting to be able to get limited food from room service, maybe a burger or sandwich etc. No food available after 10pm.
On the plus side the recent renovation of the hotel is very apparent. It's a lovely hotel, very nicely decorated. The room was very comfortable, spacious and the bathroom of a standard highert than expected.
Air conditioning in my room didn't seem to work and was noisy. On my departure the receptionist didnt ask if everything was okay and I didn't say anything, because overall it wasn't a bad experience, but I would have mentioned if asked.
10 July 2014
Rated 4.0 out of 5.0 by Micky61 Super rooms and very helpful staff
We really enjoyed our stay, staff were friendly and helpful too. Breakfast was superb, in a light airy atmosphere.
Only down side was other inconsiderate guests being noisy both late at night and as early as six in the morning on both days that we stopped.
This would not stop us from staying here again if we were in the area or passing by.
Would give it 10 out of 10
09 July 2014
Rated 5.0 out of 5.0 by Wyn1only Reception
The Service from this Holiday Inn was great, they could not do enough for you, very friendly and great atmosphere. Katie on reception went that extra bit to solve any problems that we had. best nights sleep we had had in awhile, woke up relaxed and refreshed, A good breakfast set us up for the long drive ahead. Thanks again to all the staff for making our stay a pleasant one.
04 July 2014
Rated 2.0 out of 5.0 by MoonMonkey Never judge a book by its cover!!!
Hotel reception, lobby, lounge and bar area are impressive. The rest of the hotel is unimpressive and creaky.
03 July 2014
Rated 4.0 out of 5.0 by Delrob Good food and accommodation
The food was good in quality and portion size and was well presented. The room accommodation was good but the temperature control on the shower did not work correctly and all showers were hot. The general corridor had some form of heavy stain on it which was there the previous week and therefore had not been cleaned properly.
02 July 2014
Rated 3.0 out of 5.0 by Christie. Convenient place to stay
On checking in, you are not made to feel very welcome. The guy at reception gave the feeling it was just a boring routine checking in guests.
While verbally told about meal times, there was no "printed times" within the room or sample menus.
The room was very quite apart from squeeky floor boards in the room above, this meant waiting for a very active person going to bed before you could sleep, then woken at 03.30 (they went to the loo) then again at 05.30hrs.
On check out, no "enjoyed your stay, have a pleasant journey", Yep, same got that booked us in.
01 July 2014
Rated 4.0 out of 5.0 by Practical_Phil Great shower, pricey breakfast
Best shower I've ever found in a hotel
Good WiFi signal
Breakfast is £10 on top of the room price.
I booked at the same time as a friend with seperate rooms. Looking at the website, it appears that if you book and pay for a breakfast this covers two people, so we booked one and split the bill. On checkout they tried to charge me for a breakfast (Interesting since we only gave one room number to the people serving, and arrived at the same time. Someone has sharp eyes) on the basis that it only covers 2 people IF they are sharing the same room. Had we booked a twin instead of two singles there wouldn't have been a problem and Holiday Inn would have ended up with less income.
The breakfast was good but no way worth a tenner a head. There is a handy McDonalds on the site though so if I book in there again, that's where I'll eat next time.
28 June 2014
Rated 4.0 out of 5.0 by Mul1888 Always had a good stay
only thing that would stop me staying here more often is the phone signal and or poor wifi apart from this always found the hotel very pleasant indeed.
26 June 2014
Rated 4.0 out of 5.0 by tj15297 Well located and comfortable
Good stay, hotel is well located by the A1 just 5 miles from the middle of Darlington. It feels a little tired but otherwise on of the better Holiday Inns IMHO
24 June 2014
Rated 4.0 out of 5.0 by Delrob Good service but no sleep
Overall my stay was good with excellent staff and enjoyable food and drink. My only concern was no sleep due to motorway noise and a hot stuffy room caused by the noise made by the a/c unit.
20 June 2014
Rated 4.0 out of 5.0 by Banna6 Easy stopover
Convenient when travelling up the A1. Caring staff, clean and tidy overall impression, in both public areas and my room. Evening meal was strictly average, with vegetables a little overcooked, but portion was generous and not having to go out again in search of food was a plus! English Breakfast however was excellent with a good range of freshly cooked items.
19 June 2014
Rated 4.0 out of 5.0 by Manda21 Very clean and quiet
For an overnight visit, we were more than pleased with our accommodation which was very clean. The room was quiet and blackout curtains enabled a very good nights sleep - in fact we slept in! Would recommend.
19 June 2014
Rated 5.0 out of 5.0 by Kiwijase Great sleep but....
Great nights sleep but when I had booked a family room and specified children's ages (15
18 June 2014
Rated 2.0 out of 5.0 by 1664 Average with poor aspects
+ Friendly and welcome check in
- Room temperature control was defective resulting in a uncomfortable nights sleep, no response from staff when I raised the issue.
Food at the restaurant was bland and served cold, bar staff were inexperienced and showed poor standards of customer service.
I did not receive my complimentary newspaper.
15 June 2014
Rated 3.0 out of 5.0 by GavRUK Great Room but Poor Breakfast
On arrival at the hotel the staff were welcoming and attentive. At reception the computers were down so the staff could not tell me if I had booked Breakfast, on checking my emails I had. The room was great with a King Sized bed and very clean. Bathroom was also great. Room and bed was comfortable. In the morning I got up for Breakfast and things went downhill. The dining room staff were more interested in messing about and annoying each other. We has to as for Coffee several times. Despite being fairly early to Breakfast it was all luke warm. The sauce bottle were almost empty and all had sauce residue running down the outside. Overall the Breakfast experience was very poor.
Checkout was great. I would stay there again but avoid the breakfast.
06 June 2014
Rated 5.0 out of 5.0 by Mckjrdi101 Great Stay
Great hotel would definitely stay again. Staff very friendly and helpful.
02 June 2014
Rated 5.0 out of 5.0 by dexter03 Excellent Stay
I stayed at this location for 3 weeks. It was an excellent experience as the staff was very friendly, the room was clean, comfortable and well kept. I would recommend this hotel.
29 May 2014
Rated 5.0 out of 5.0 by Iceman1234 Pleasantly Surprised
Based SOLELY on value I rate this 5 / 5.
Hotel is stuck in middle of nowhere if you want to do anything like going to a local pub or restaurant & it looks like a budget type hotel from outside. The sink in the room is a bit unusual plus there was no bath, only a shower.
However...... Very modern indeed in bar / reception area, very clean, large room, exceptionally comfortable large bed, pleasant staff, good bar (draught Peroni is a real plus), excellent breakfast, free wifi, large fleet screen tv, etc.
Overall I thought it was excellent value for what I paid.
28 May 2014
Rated 4.0 out of 5.0 by allblack71 Worked for us!
Our 2nd Friday & Saturday stay at this hotel, nicely set just off A1M motorway.
Another warm greeting on arrival, it makes difference after long car journey. Really liked lobby layout, there is something for everyone to do. My son liked the football table.
Ate in hotel restaurant on Saturday night, food was superb. My son ate free....what a treat he enjoyed too...food was seriously yummy.
Only one point hotel needs to consider. Disabled shower cubicle in bathroom CANNOT be accessed by person who is unable to walk or stand; impossible to lift wheelchair user in/out of this recessed area.
Plenty of free car parking and music as you walk into reception.
You will not be disappointed here.
25 May 2014
Rated 4.0 out of 5.0 by doub68 Room & Food Good
We took a Beamish Break with 2 nights here.
The Room was clean and comfortable and the bed was comfortable to sleep in & get a good night's sleep.
The Dinner was well cooked and tasty; the menu is limited to a reasonable selection which makes for an easier choice and I guess better cooking! The Breakfast Selection was comprehensive & tasty though I suggest Tea in preference to the coffee which wasn't that good!
All the staff - Reception & Dining - were very friendly and gave us good service.
We will stop here again when in this locality if the price is right!.
12 May 2014