Rated 4.3 out of 5 by 337
Rated 3.0 out of 5.0 by CharityWorker A bit noisy on the A1
Reasonably comfortable and safe stay. Convenient for work, but could do better with a breakfast offer.
May 27, 2016
Rated 5.0 out of 5.0 by Mantaray Jack Business Stay, Perfect Location
Pleasant Hotel, really what you expect from a Holiday Inn. Welcoming greeting from the Check-In team. Nice large room with a comfortable bed. Food in the restaurant at Dinner was very good as was the selection for Breakfast. One of the few hotels that I have stayed in where the cooked breakfast was actually kept hot! General areas were very nice to work in, with plenty of charging points for iphones etc.
Well done Team, keep it up..
May 23, 2016
Rated 4.0 out of 5.0 by GA21 Quiet location on the A1
This is the second time we have stayed and have found the DBB package with complementary wine, great value.
It suited our needs for what we wanted to do in the area. You have the added bonus of children eating free if they are in your company. Overall a good northern hotel.
May 20, 2016
Rated 5.0 out of 5.0 by Luke1937 Good overnight stay
I was very impressed with the quality of the room and the helpfulness of the receptionist.
May 17, 2016
Rated 3.0 out of 5.0 by Beenandgone Noisy stay...
This hotel is the usual Holiday Inn with a location too near the A1. I had 2 rooms opening windows in both would be too noisy for sleep. The towel rail in the 1st room, I asked to be moved, would not turn off and was red hot. This added to the heat issue. There is air con but in the 1st room the temperature switch kept falling off and I could not get a satisfactory setting.
The staff are good.
May 16, 2016
Rated 5.0 out of 5.0 by B Roberts Lovely large room and comfortable stay. ++++
We stayed here on a stop over returning from Scotland on Sat 16th April with two adults, one child and two dogs.
The room was lovely with comfortable beds and lots of space to relax. It was also very clean. The shower was roomy with a seat in it- something our son loved! It was great to have mini-toiletries in the room.
Staff were friendly and helpful, providing excellent commincation and help when required. Thank you to the staff for our stay!
May 14, 2016
Rated 3.0 out of 5.0 by Tigger2 Disappointing compared to previous stays here
The menu is far less imaginative than is used to be and has gone from an excellent restaurant to comparing to a pretty average pub menu. The staff are generally friendly and helpful but this stay was below par. Had room service one evening and wished we hadn't bothered as the sandwiches were really very poor from a restaurant. Spoke to restaurant management at time but have heard nothing from hotel management. Very sad that over the last year this site has deteriorated from one of the best to fairly average. I hope they can return to a better service again as most of the team seem to have an excellent attitude but it appears that cost cutting is impacting the service delivered.
May 1, 2016
Rated 5.0 out of 5.0 by PhilMcD Enjoyable experience
The hotel is a comfortable place to stay , whilst travelling or as a base touring the area.
It's just off the A1 , within easy reach.
Hotel staff are very pleasant professionals who know how to make guests welcome.
The rooms are clean and comfortable and the public areas tidy and with a good ambience.
Recent investment in décor upgrades make the hotel bright and cheerful.
Nice Bar and restaurant areas too.
April 23, 2016