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Rated 3.8 out of 5 by 175 reviewers.
Rated 4.0 out of 5.0 by good environment, good sleep but common service A relative old hotel with good environment. The bed and pillows are comfort. Sleep is good. But the breakfast room is very small and offed a little choice. Need to wait a long time before getting seated. When I was back home, I found my credit card was charged $17 around 2:00 AM when I was sleeping in the hotel! But I didn't receive any bill about this $17 when I checked out! I totally don't know what this fee is about! 29 August 2014
Rated 2.0 out of 5.0 by Continental Breakfast Although the room and accomodations were comfortable, my experience was marred significantly by the morning breakfast . We asked for a table for 7. When we walked in, the first thing we noticed was a small trash basket near the coffee serving table which was over flowing with empty creamers and stirrers. Literally, most of the trash was on the floor. We approached the serving counter and noticed spilled liquid and cereal all over the place. The skim milk on the counter was warm and smelled sour. There wer NO muffins and only 2 bagels. The raisin bran cereal was empty after we filled two bowls. We left after having only the two bowls of cereal. There was no one at the counter to take our check. We complained to the person at the front desk and they said they would fix it. I would NEVER stay at this Holdiay Inn again. Sorry for these comments but this was a terrible experience for me and my family. 27 August 2014
Rated 5.0 out of 5.0 by Comfortable and Clean I always enjoy staying at this hotel. Look forward to attending meetings in the large, clean, and organized meeting rooms. Staff are always friendly and willing to help with any issue or concern. Rooms are awesome and comfortable. My one concern is that they need more outlets in reach for electronics such as ipad, cell phones, etc. 27 August 2014
Rated 4.0 out of 5.0 by front desk Courteos staff who cared a great deal about my stay and comfort - especially very early in the morning. It was appreciated. 26 August 2014
Rated 4.0 out of 5.0 by Comfortable & carefree stay The staff is competent, helpful and friendly. Rooms are immacullately kept as are common areas. Surroundings are quiet leading to a peaceful rest. 26 August 2014
Rated 3.0 out of 5.0 by Not the best overnight stay We had issues at check in with our room not being cleaned yet. I also had issues with a deposit that I had to put down at check in. I had prepaid for the room so I did not bring my credit card with me I had to leave cash for my deposit. At check out I had to ask for my deposit back because I was told you are all set have a good day. 21 August 2014
Rated 3.0 out of 5.0 by weekend stay Great location, Dont eat breakfast here. 50 Diner accross the street and many other places short drive away. 21 August 2014
Rated 5.0 out of 5.0 by A great place to stay in Dedham This Holiday Inn was extremely convenient, comfortable and had a terrific, attentive staff. The room was quiet, spacious, clean and modern. The breakfast and coffee were perfect, which I cannot say about a lot of hotels these days. I would recommend this location to anyone traveling for business or pleasure. 20 August 2014
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