Rated 4.3 out of 5 by 364
Rated 3.0 out of 5.0 by LordL Bed Comfortable
I arrived at the airport late at night as a distressed passenger!
I called the hotel and was advised they only had a double left and said okay. It was 2.00pm my time and Midnight local time and I
needed some where to sleep as I had been travelling all day.
The airport shuttle driver was more interested in taking care of the airline crews and from being second in line ending up being last to board.
I arrived at the hotel only to find front desk staff that had little or no eye contact and had no warm converstaion.
I was not asked or recognized if I was a member of the IHG Rewards Club and I offered the information.
I asked if I had the double room and response was yes! now I am off to my room ----- Suprise! Suprise ! I have an ADA -roll in shower room.- I had no luggage and wanted to wash out my under cloths but Alas! no plug in the sink? I now venture to bed and set the the alarm clock! - OH! it is not plugged in.
I left in the morning and at check out recieved the no eye contact and warm greeting -how was every thing and have a good day!
I had stayed at a Holiday Inn the prior day and it was so nice to be recognized and welcomed.
Good luck and I hope you have smiling persons who appreciate you as there guest(s)
August 25, 2015
Rated 5.0 out of 5.0 by Steve the Hedge Going home
After a long week, my tolerance for issues plummets significantly. I use your hotel because of its consistently high standards, and because I rarely have those unpleasant surprises that often accompany a frequent traveler.
August 24, 2015
Rated 4.0 out of 5.0 by JAK58 Convenient and close to airport
Clean, quiet and new. Very capable and efficient front desk staff. Relatively expensive rooms.
August 24, 2015
Rated 5.0 out of 5.0 by Steelman2013 Convenient and great service
Convenient to the airport. Great staff. Would recommend this hotel when you plan to fly into or out or Denver.
August 23, 2015
Rated 3.0 out of 5.0 by THUNDERINElk Points stay
Never get the rooms I request on a points stay... Requested during the reservation for adjoining rooms, arrived at the hotel and they had told me they couldn't accommodate the request... Very big disappointment again with IHG rewards...
August 22, 2015
Rated 3.0 out of 5.0 by mimou good bedding
i had booked the room with package including voucher breakfast 20$ but upon checking my account i noticed that you debited 17.28$ for breakfast!! which is not correct as i handed over the voucher for 20$ to cashier at restaurant (there would even remain credit 2.72$!!) Please check and reimburse me with wrongly debited 17.28$!!!! thanks for confirmation
August 21, 2015
Rated 4.0 out of 5.0 by blongacre Great Airport Hotel in Denver
Needed a hotel for one night before our flight home. There was one lower price option that we used before but decided on the H.I. this time. Great property and good on site food choices. There is a H.I. Express right next door but there is no comparison between the two. Stay at the H.I. Hotel and Suites and you won't be disappointed.
August 14, 2015
Rated 5.0 out of 5.0 by Prairie3 Comfortable bed and great service.
I was in Glenwood Springs and had to catch an early morning flight from Denver to Florida. I chose this hotel for its proximity to the airport and free airport shuttle. Room was great - very comfortable and the staff were friendly and very accomodating.
August 13, 2015