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Rated 3.9 out of 5 by 270 reviewers.
Rated 4.0 out of 5.0 by comfortable beds, clean rooms Thought the stay was good, outlets in the room isn't work but the room was clean. Breakfast was expensive 24 November 2014
Rated 4.0 out of 5.0 by Nice hotel Clean and comfortable hotel on the inside. Plenty of business's near by to get food or shop. A little noisy from the outside noise but not bad. Easy access to get to the airport from this hotel. 21 November 2014
Rated 1.0 out of 5.0 by Top Honors for poor customer service This has to be by far the worst Holiday Inn experience in my 22 years staying at IHG facilities. I had to ask two days in a row to get a slow draining tub getting fixed. No room service menu in the room, called the first day to get one but I guess hotel to busy to bring one, asked the next morning at the front desk if they could put one in the room, no time for that either, I finally went down to the front desk the second evening of my stay, to pick up a menu myself! You would think an apology would have been in order but NO! No problem for the hotel to get the bill to the room and to charge full price, so that part they have down. My first and last stay at this location 19 November 2014
Rated 5.0 out of 5.0 by Fabulous shuttle service! Great front desk staff, the best shuttle service and cool drivers I've ever had, comfortable and relaxing room with very nice balcony. So-so dining/bar but the room service was good. A great place to stay in Denver. 19 November 2014
Rated 1.0 out of 5.0 by Useless internet service! DO NOT stay at this hotel if you intend to do anything that requires an internet connection. The wifi is so slow that I actually thought there was a connectivity problem- it kept timing out and I could barely even send one email! After spending some time on the phone with their IT service, I was informed that this is as good as it gets, and when I asked about any sort of premium internet options at the front desk, they shrugged and said "nope, this is just what it is." I suggest that Holiday Inn either offer a reasonably functional internet option, or do a better job of advertising that this particular hotel is NOT for business travelers. My entire purpose for staying at this hotel was to do work, and instead I spent my time at a Starbucks down the street where I could have a working wifi connection all for the price of a cup of coffee. 17 November 2014
Rated 5.0 out of 5.0 by clean room Clean room, nice surroundings, good for my purpose at the time. a little too hot at night, hard to adjust room temperature. 17 November 2014
Rated 4.0 out of 5.0 by Housekeeping Housekeeping was TERRIBLE. There was a lot of noise, like moving of furniture in the middle of the night Seemed to be above us 16 November 2014
Rated 4.0 out of 5.0 by very accommodating staff! Staff made me feel welcome right from the start. good value and close to restaurants. I also liked the updated lounge. 14 November 2014
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