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Rated 4.2 out of 5 by 122 reviewers.
Rated 5.0 out of 5.0 by Brilliant Hotel Just amazing, the staff were so helpful and always stopped for a chat. We will most defiantly go back 13 November 2014
Rated 3.0 out of 5.0 by The Riverview This is a nice Hotel but the poor Wi-Fi and the restaurant let the Hotel down. Also if you are a IHG member it doesn't really make any difference. Not an upgrade offering no matter what, no complementary Water and chocolate in the room either. The WIFI is unusable at night so If you have a nights work planned be mindful you may not be able to log on. If you have an inside room you are also denied 3G. If you get a room which is overlooking the bus station you get 3G, but then you get the noise so a call has to be made. Food is pretty average, On both occasions What I ordered didn't arrive on my plate. When I spoke to the waitress there was no apology, just wanted me to sign for the food. The portions really and not good value for money. I have a Rump steak in most of the IHG Hotels I stay in so I pretty much know the size of an 8oz. Seems to shrink here. The Homemade chips are nice but you only get around 12 because they are put in a mini frying basket.. And I mean dolls house Mini. Bit of a let down considering this is right in the center of Derby and relatively new . Tip Outside room and eat out. 11 November 2014
Rated 5.0 out of 5.0 by Comfortable Room Quiet stay, nice room out of the way of main corridor, breakfast staff could be more attentive and greet people on arrival and take tea coffee order, I had been there for some time before I was asked. Hotel is well situated although car park is a 2-3 minute walk away. 10 November 2014
Rated 4.0 out of 5.0 by slightly dissapointed second visit to a holiday inn, the first time was in woking have to say this was not as good, it wasn't bad though. main problems were an over firm bed and pillows and an inability to control the temperature in the room. also breakfast was only ok but that is probably more a reflection of how brilliant the holiday inn in woking was. overall could do better but at the price can't really complain 10 November 2014
Rated 4.0 out of 5.0 by Business trip to Derby Excellent location, very central to leisure/restaurants in Derby. Very modern hotel inside and out. Mini gym useful addition. 10 November 2014
Rated 4.0 out of 5.0 by Best hotel in Derby I enjoyed my stay at the Holiday Inn Riverlights Derby, the hotel is located in the heart of the city centre and is on top of the central bus station which is very convenient for commuting to work. There's some room for improvement; I noticed that the extractor was a bit loud in my room and asked a member of staff to take a look at it. Unfortunately, he wasn't able to fix the problem because the extractor was being used in the Kitchen and they could not stop the noise until the kitchen was closed, which was around 12:00 am. I had to attend an exam the next morning, so couldn't get a good quality sleep as I would have hoped. The other thing to consider is perhaps expanding the variety of the room service menu. It would be ideal if the whole Stressa menu can be for room service ! Lastly, the receptionist asked me if I would like a newspaper delivered to my room the next morning, to which I said Yes....the newspaper never came, and I checked out at 12:00pm. 09 November 2014
Rated 5.0 out of 5.0 by Very comfortable stay The overnight stay was everything I would expect from a hotel: a clean and spacious room, an undisturbed night's sleep, good food in the hotel restaurant and friendly and helpful staff. The only improvement that could be made is in advising guests how to get to the multi-story car park which serves the hotel more easily. 07 November 2014
Rated 5.0 out of 5.0 by Great Location, Great Staff, Awful Bed The hotel is in a really great location, although the downside is no onsite parking and having to use the car park at the Westfield. However it is close enough to be acceptable and doesn't cost too much. The staff were very good and friendly and overall the room was nice and comfortable. The one major downside was the state of the mattress in that it dips badly into the middle of the bed. I have stayed at this hotel several times over the last year or two and it appears to be the same in all the rooms. They really need replacing. 06 November 2014
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