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Rated 4.2 out of 5 by 208 reviewers.
Rated 5.0 out of 5.0 by Great Location and Price Room was comfortable. The staff is very friendly and attentive. Food in the restaurant is well-prepared. July 1, 2015
Rated 3.0 out of 5.0 by Decent city centre Hotel The hotel is in the middle of Derby town centre, adjacent to the casino. There is little idea that you are in the middle of town when in your room, but you step out directly into the city centre with the Intu Shopping mall and cinema's within a 2 minute walk. July 1, 2015
Rated 5.0 out of 5.0 by Excellent Hotel As usual, the staff were extremely efficient and friendly. The room was up to its usual clean standards. Hotel Wifi reception is good, but speed could do with improving. Excellent hotel, well situated. June 30, 2015
Rated 4.0 out of 5.0 by Just a great place Great staff, convenient hotel, good rooms and a small gym. A good place to stay in the week. June 28, 2015
Rated 5.0 out of 5.0 by Great Location - Best location in Derby, great breakfast and staff. June 26, 2015
Rated 5.0 out of 5.0 by Stay 6th - 7th June 2015 There is nothing that I can say bad about this hotel. Stayed in an executive room with sofa and flat screen TV. The fridge had water, coke and a Mars bar inside which although not much was a nice gesture. Check in was easy and the receptionist was very professional and pleasant. The next morning, we went down to breakfast at 10.30, half an hour before it was due to finish and there wasn't much left. I spoke to the lady and gent waiting that morning and without hesitation, they went and spoke to the chef who cooked everything that was missing fresh. They were very helpful. Check out again was very good. The only thing I think is a bit of an inconvenience is that the car park is a bit of a walk and obviously left at your own risk. It is subsidised by the hotel at £8 per day. I don't agree with paying to park, but £8 is cheaper than the majority of hotels where you will pay in excess of £10. I also left my shirt in the room. I called the next day and the staff member asked me to email them confirming I would pay for it. The shirt was returned the day after they received the email, registered post for only £4.40. I was very impressed with the speed it was returned. All in all, an excellent stay and I have booked to go again. The manager has a good hotel and good staff. Keep up the excellent service. June 25, 2015
Rated 1.0 out of 5.0 by Air Conditioner Noise It had a terrible noise from Air Conditioner and I couldn't sleep well. The noise occurred once a hour and the duration was 5 minutes. I strongly recommend to repair or replace the air conditioner. June 22, 2015
Rated 5.0 out of 5.0 by Great as per usual! All good - thanks again all staff! room was comfortable, service excellent, slept well, good central location, no problems June 22, 2015
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