Rated 4.2 out of 5 by 304
Rated 5.0 out of 5.0 by jjuniper Very friendly and child-friendly hotel and staff
A lovely, bright, clean hotel with good service and food.
Dave on reception and Craig in the restaurant were always friendly and helpful.
A shame about the noisy Casino next door but it is a city centre hotel.
April 24, 2016
Rated 5.0 out of 5.0 by WLE14 Uncomfortable bed but great service
Booked an executive room and was pleasantly surprised by the spaciousness of the room - nice layout and sofa and chair a great addition. Bathroom was small but very clean and no signs of age or wear and tear. We had breakfast delivered to our room which was delivered exactly on time - the fruit juice wasn't the best and the cooked breakfast a little on the cold side but overall we enjoyed. There was a little noise outside but surprisingly quiet being a city centre hotel and a Saturday night. The only issue we had was the bed - we expected a bigger bed with an executive room but also it was quite uncomfortable - the centre dipped which you could see just looking at it.
April 21, 2016
Rated 4.0 out of 5.0 by Verified Reviewer Comfortable and clean, friendly staff
The hotel was clean and comfortable with (although small) good gym facility on site. Only real negatives were the car park arrangements are misleading and the food (whilst being good) was limited in choice.
However, most important thing was it was clean and comfortable and all staff I dealt with were friendly and polite.
April 21, 2016