Rated 4.5 out of 5 by 125
Rated 4.0 out of 5.0 by hott1952 Food & Beverage
There are always short of food in the server and when you ask the staff they really don't want to know about it. All they want to do is make sure you have ticket for the breakfast. Will not eat there again!!!!!!!
26 August 2014
Rated 3.0 out of 5.0 by Chicken Legs JP Nice on the outside, but outdated inside
This is not a horrible hotel, just average. My room was outdated (including "popcorn ceilings"), except for the bed. Windows were single pane, so I heard the constant traffic sound of the freeway. Close to a Target store, In-N-Out Burger, and some other restaurants. I've stayed any many Holiday Inn Express hotels, and they are much nicer and updated.
23 August 2014
Rated 4.0 out of 5.0 by Nomad14 Friendly staff
At check-in the staff members were very nice. Smiles all the way. We were able to get an upgraded room. We were here 5 months ago and had breakfast vouchers. Now that offer is dropped, too bad.
We could hear freeway noise from our room. We had the king suite and the room temperature was a little warm on one side of the room when the AC was at full blast. Also it is time to upgrade the furniture. There is a big flower piece in front of the mirror on the dresser. You have to do a dance to see yourself.
At check-out there is no difference, very nice.
Overall a nice hotel.
21 August 2014
Rated 3.0 out of 5.0 by TopCat3 OK Stay
OK stay. Ants in the bathroom. Friendly staff. Not sure how they decide who to give the comp breakfast. Some people get it, and some don't. I didn't get it, and I have a pretty high Priority Club status.
20 August 2014
Rated 5.0 out of 5.0 by emma50 NICE AND COMFORTABLE SOROUNDING
THE PERSONNEL WAS VERY NICE AND CORDIAL WE ENJOYED OUR STAY
20 August 2014
Rated 1.0 out of 5.0 by A total disapointment! A motel room?!
The hotel lobby and breakfast areas are good and normal holiday inn settings. But when we got our room, we were in SHOCK!! It is only comparable to a motel room or only a little better. It is old, dated, and small. The carpet smelled moldy and was very dirty. The A/C was LOUD! For the money we paid, we could have drove a few more miles to live in a better hotel. Instead, I trusted the reviews and ratings, and my experience from other holiday inn hotels I've stayed. A total disapointment!
13 August 2014
Rated 5.0 out of 5.0 by DaveL24 Great hotel and location
Nice clean hotel with great bar. Parking is easy, nice pool.
11 August 2014
Rated 5.0 out of 5.0 by job28123 Great Staff
The staff at the Holiday Inn Diamond Bar are great! The hotel itself is nice but the rooms are getting a bit aged and it is soon do for a makeover. The airconditioner in my room was very noisy and therefore my sleep was interupted when the AC would kick on. Ohter than that, the hotel is a very nice stay. The staff are excellent in particular the restaurant staff. Very friendly and attentive! Chef Charlie and Bar Server Juan are terrific as a team!
11 August 2014