Rated 4.5 out of 5 by 120
Rated 1.0 out of 5.0 by A total disapointment! A motel room?!
The hotel lobby and breakfast areas are good and normal holiday inn settings. But when we got our room, we were in SHOCK!! It is only comparable to a motel room or only a little better. It is old, dated, and small. The carpet smelled moldy and was very dirty. The A/C was LOUD! For the money we paid, we could have drove a few more miles to live in a better hotel. Instead, I trusted the reviews and ratings, and my experience from other holiday inn hotels I've stayed. A total disapointment!
13 August 2014
Rated 5.0 out of 5.0 by DaveL24 Great hotel and location
Nice clean hotel with great bar. Parking is easy, nice pool.
11 August 2014
Rated 5.0 out of 5.0 by job28123 Great Staff
The staff at the Holiday Inn Diamond Bar are great! The hotel itself is nice but the rooms are getting a bit aged and it is soon do for a makeover. The airconditioner in my room was very noisy and therefore my sleep was interupted when the AC would kick on. Ohter than that, the hotel is a very nice stay. The staff are excellent in particular the restaurant staff. Very friendly and attentive! Chef Charlie and Bar Server Juan are terrific as a team!
11 August 2014
Rated 5.0 out of 5.0 by PaulN room 313 or 331?
only noticed stain on foot stool bench at foot of bed. It had a large stain..should shampoo or replace. is very noticeable after considering the great look of the rest of the room.
10 August 2014
Rated 2.0 out of 5.0 by WhiteRabbit Wrongfully Charged
Charged for allegedly smoking in the room. Tried to figure out what the issue was with management, but was completely shut down. I supposed to just "believe" that housekeeping assumed smoke smell was coming from my room? Give me a break.
Nice hotel, but staff will make fallacious claims just to charge you more money.
I would pass on this property.
08 August 2014
Rated 5.0 out of 5.0 by CJ2653 Great Dining and Rooms
Excellent room and enjoy the restaurant and lounge in the evenings.
07 August 2014
Rated 5.0 out of 5.0 by Fastone990 Thank you very much!
My daughter and I stayed here for 2 nights and enjoyed this hotel very much. I travel for a living and almost always use IHG properties. This is one property I would stay at again. Thanks to Vanessa and Yenesia for helping us out on arrival. I cannot express how much it added to our weekend. Keep up the great work!
06 August 2014
Rated 5.0 out of 5.0 by aJiNaL Holiday Inn DB
Good place to stay. Quiet. 3/4 of my family members could not access wireless due to band width restriction (maximum users limit met). Which is good, so I can have conversation with them. Not good because I was in need of using the wifi for communication (email, etc).
All in all pleasant stay. Great staff. $2.50 for cup noodle was way overpriced. But at 2 am, what can you do? :)
31 July 2014