Rated 4.2 out of 5 by 152
Rated 5.0 out of 5.0 by Kobes Wonderful staff
We have stayed here 3 times and every time, we have had a lovely experience. We have a small dog with us and the staff are most helpful with recommending walks. They are incredibly friendly and make you feel very welcome with a kind and homely feel. The food is good value for money, well presented and very tasty. Breakfast caters for all tastes with a good selection of food.
For us, it's the staff who make the stay so memorable, their willingness to help you with anything you need and their cheery demeanour make this a wonderful hotel to stay at!
28 December 2013
Rated 4.0 out of 5.0 by Grumpy16 Well run hotel and good staff
We've stayed here on several occasions and it's always been a combination of good value and excellent service from welcoming staff. On this visit it was the best yet. The staff were a delight, the food was good and the overall atmosphere was excellent. We'll be back.
23 December 2013
Rated 4.0 out of 5.0 by JohnnyC0 Great Location
This hotel could not be better placed for ease of access from a major road. You could dispense with your SatNav to find it!
For those who know Holiday Inns, this one is no surprise. The ease of entry, such as parking and checking in, is straight-forward. This particular hotel has a curious layout and, depending on where your room is, it can be a bit of a pain finding your room.
The hotel, overall, is pleasant even if the rooms are a little dated in terms of decor. The bar has a certain amount of soul so it was nice to go into even being on one's own. I was most warmly welcomed into the restaurant by the staff and I found it very relaxing and pleasant overall. I would describe the food as okay. It was well presented but the quality would make JD Wetherspoon pround; not a foodie snob like me! But not bad!
The WiFi was shocking but it is supplied by a third party so I moaned at the third-party instead. It does annoy me that hotels try and farm off critical services (Internet access is now critical as is electricity!).
The breakfast was best described as naff. A typical self service with all the trimmings such as hard fried eggs, skin on the baked beans, bacon cooked by some alien method, tinned mushrooms microwaved? Who knows. It was shocking. But as I said, for those who know Holiday Inns, this is no surprise.
In short: Great location. Good atmosphere. Nothing wow. Shyte breakfast.
21 December 2013
Rated 4.0 out of 5.0 by dinmore Service with a smile
Was on a 4 day business trip this week and we stayed at your hotel. The property was nice and inviting and clean. The bar area was accommodating and comfortable. There was a really nice spread for breakfast in the dining room and a good selection of well prepared food for dinner. Front desk staff were very helpful and always looked nice and had a smile when they served you no matter what time of day or night. There is a really nice size gym and spa attached to the hotel as well. There were classes and a good size pool, steam room and sauna and all the other usual's you would find at a big gym. I really enjoyed my stay, the only thing that I had to disagree with was the cost of the internet. In todays society wifi should be a norm at a business hotel not just for the premier customers. It comes standard at most hotels all over Europe. I was recently in Morocco and we had it complimentary there. If people are away from home its a nice way to stay in touch. I had school work I needed to do and could not justlfy the cost. Besides that the hotel was great and I would recommend a stay to anyone. I look forward to coming back in February on my next trip in town.
15 December 2013
Rated 5.0 out of 5.0 by CMCPC123 works christmas doo
great accomodation, we paid extra for an upgrade and it was worth it. the breakfast next morning was lovely, great choice buffet. unfortunately the evening entertainment for our christmas doo wasn't very good ( queen tribute band and disco) and i love queen. meal not that good either.
13 December 2013
Rated 5.0 out of 5.0 by manorom1963 Overall excellence
Had a great time. The hotel was comfortable, the spa relaxing, the staff helpful and it was SO quiet....my most important quality in a hotel. Loved the breakfast - only wish I could have eaten more of it. Will definitely pick again if I ever visit Doncaster, but will bear Holiday Inn in mind again because of this experience.
11 December 2013
Rated 5.0 out of 5.0 by benstravels Another great stay.
I have stayed at the Holiday Inn Doncaster many times over many years, and it has become a home away from home for me and my family. The staff are always pleasant and helpfull. Nothing is too much trouble.
The breakfast is excellent, using good quality products.
I have eaten in the restaurant on numerous occasions and have always enjoyed both the food and the wine.
The hotel is excellent value for money, I will be back again and again, to enjoy the excellent facillities but most importantly for the welcome and genuine friendliness of the staff.
03 December 2013
Rated 5.0 out of 5.0 by HKDB Friendly staff, lovely building full pf history
Had a wonderful time. Everyone was friendly and ready to assist. The tour around the building and the little history lesson was just fantastic. 6 star experience.
03 December 2013
Rated 5.0 out of 5.0 by JohnJune How can a hotel get it so right?.
Having visited this hotel for a Sunday special family lunch in the past we took a chance on staying for a long weekend, 3 nights.
Wish we had stayed longer, we had a perfect stay, food was better than we could have hoped, staff are all so kind and helpful going that extra mile ever time we asked for help or assistance.
Located in a perfect place, ease of access to and from motorways yet in easy reach of major attractions. You won't find a better deal anywhere, the best hotel experience we have had.
14 November 2013
Rated 3.0 out of 5.0 by Middletons Nice facilities but noisy
We found the staff and service great. The facilities were ideal and the breakfasts were fresh and very varied. Unfortunately though the only negative was that the room was too hot and the neighbours on the second night of our stay were very noisy until the early hours of the morning, this was difficult as we have a four year old boy and I'm 24 weeks pregnant so quality sleep is important to us! That aside though, thank you for making the rest of our stay a pleasant one.
07 November 2013
Rated 5.0 out of 5.0 by Bluefan Great Service
I attended and stayed over for the DFS Charity event held in the Manor Suite at the Holiday Inn Doncaster for BBC Children in Need . The service received from all of the team at the hotel was truly exceptional . Well Done a great night .
07 November 2013
Rated 5.0 out of 5.0 by WingForward A warm Yorkshire welcome
On arrival, hotel grounds were really nice and well maintained. We were greeted by the receptionist who was very friendly and let us know about the hotel amenities etc.
I had asked for a cot to be provided in our room for our 18 month old and this was set up and waiting for us a a good sized, clean room.
Overall an enjoyable stay and I will definitely use the hotel again when I'm in the area.
28 October 2013
Rated 5.0 out of 5.0 by Bluefan Relaxing, clean and friendly
We stayed fir 1 night to break our journey up and from the moment we arrived you can tell the hotel is well looked after. The grounds are spacious and attractive.
Reception quickly checked us in and our room had everything we needed and was very clean.
We g=had a drink in the small but comfortable bar before a lovely dinner in the conservatory. The restauarant is lovely with smaller tables in the conseravtory and beautiful booths in the main room. Menu has a wide variety from which we chose Chicken Caeser & Sea Bass with thai curry and king prawns. There is also a 2 dine for £29 option with a glass of wine.
We didnt have breakfast due to our travel plans .
A lovely hotel with friendly staff. Well worth giving it a try.
28 October 2013
Rated 5.0 out of 5.0 by MarkP67 Great overnight stop
Lovely warm welcome. Spacious bedroom with big bathroom (executive room). Very nice food. TV in bar showing the football was appreciated. Didn't have time for breakfast. Would stay again. Free car parking.
27 October 2013
Rated 4.0 out of 5.0 by Jenny500 polite and helpful staff
I stayed on the friday and saturday night in room 205. Similar to another guest who placed a review here I experienced a lot of noise from the adjacent room. I was visiting on business and had a busy and demanding day ahead so really needed a good night's sleep. Apart from which , I had paid for one!! At 11.45pm I rang down to the reception to complain and wish I had done so sooner. The receptionist was very polite, apologised on the hotel's behalf and came up to the next room within minutes. All was quiet after that and I slept well.
The hotel is a wedding venue and I wonder of that sometimes results in noisy guests. If so perhaps the hotel needs to think about where they place wedding parties in relation to other clients. Or give strict instructions to wedding parties that any socialising and merriment should be conducted in other areas of the hotel out of respect for other paying guests.
The staff were very friendly, polite and helpful. I will be visiting Doncaster regularly over the next 3 years and would like to make Holiday Inn my hotel of choice but have booked somewhere else next time because of my concern about wedding noise. If Holiday Inn could guarantee a quiet night's sleep from 10.30pm then I would stay again.
24 October 2013
Rated 1.0 out of 5.0 by POSS Uncomfortable Stay
This is my second stay at this hotel and so far both stays have not been good at all. Stayed the weekend of 12 October in room 307. Hotel reception staff that checked us in on Friday and on reception on Saturday were very cold and unfriendly. No recognition of club membership at all. TV in the room was not working and when hubby complained he was told that they knew about it but there was nothing they could do. Good customer service hey???. Saturday night it took 2 phone calls to the reception to have some peace and quite, I only managed to get some sleep after 3.45am, due to the noise and music being played on the same floor and I had a very busy day the following day. Breakfast was good, general cleanliness was better than last time. Sometimes I wonder if the staff at this hotel do really care about customers????
19 October 2013
Rated 4.0 out of 5.0 by Jules23 Friendly staff and comfortable room
Great to be back at an old favourite, with a new menu.
Familiar faces and surroundings, plus comfort and good service!
16 October 2013
Rated 5.0 out of 5.0 by 0797shaz13 Fantastic Hotel
I stayed @ this hotel 4 my brothers wedding. It was fantastic from start 2 finish. The wedding & reception was in Warmsworth Hall. It was beautiful. When I checked in @ the hotel I was given a free upgrade to an executive room. It was the business, very clean, 2 double beds & a 3 quarter bed (2 adults & 2 kids), mini bar, flat screen tv, gorgeous bathroom, couldn't of asked 4 more. The breakfast was delicious, hot buffet, cereals, toast etc. 1 of the nicest places I have stayed in & fantastic value 4 money. All the staff were very nice aswel.
The only thing that spoilt it was the price of the drinks. £20 for a bottle of wine or £7 a glass, bit steep. A bottle of Magners & a glass of Rose cost me over £12 :(
09 October 2013
Rated 2.0 out of 5.0 by Kez1 below par service
I stay in many Holiday Inn hotels. This is my second stay and the welcome and service each time has been very cool. Not the most friendly and helpful staff. I had a tiny room and it was not that clean.
Another disapointing stay.
07 October 2013
Rated 5.0 out of 5.0 by Jules60 Friendly staff
Hotel set in a lovely quite garden location . The staff are very friendly and helpful. Evening meal was brilliant breakfast was ok, pool and spa facility's are ok but ladies watch we're you dress in changing rooms as door from pool opens out wards and exposes you to the world!!! Would go back
01 October 2013
Rated 2.0 out of 5.0 by peasy No Air Con and broken shower
As a long standing IHG platinum member I was extremely disappointed with my Doncaster stay. The one thing I always rely on for a stopover is a good sleep and a good shower. The Air con didn't work, the window didn't open properly and to keep cool I had to jam it open with a can from the minibar. The wall mounted shower did not work at all, and the hose attached to the taps was too short so I had to sit in the bath to wash my head! I did raise the issue at reception in the morning with the duty manager who said I would receive a call to discuss from the Hotel Manager. No call has been received and as a result my whole perception of IHG and Holiday Inn Doncaster has been tainted.
30 September 2013
Rated 5.0 out of 5.0 by EJE11 Improved experience
Have stayed here four or five times now. Usually eat out in the evening following a disappointing experience the first time we stayed. However, we thought we would try the new dinner menu and were very impressed with the quality of the food and the very attentive service. The breakfast has always been very good.
Only niggle is the absence of free WiFi. Come on IHG this costs almost nothing and all your competitors provide this service.
25 September 2013
Rated 5.0 out of 5.0 by Ella9 Peaceful Location
Stayed here once before in 2011 and found the staff to be very polite and efficient. Food and service cannot be faulted. A good hearty Yorkshire meal served with big smiles. One minor hick-up at check-in, but we all make human errors. Recommend.
30 August 2013
Rated 4.0 out of 5.0 by Lainie22 Brilliant start to weekend break!
Travelling from Kent to Northumberland, The Holiday Inn, Doncaster, was an ideal stop over.
Excellent value for money, friendly staff, very comfortable room and good food. The bonus is the gym and swimming pool with steam room etc.
Our fourth stay, I'm sure there will be many more.
21 August 2013
Rated 1.0 out of 5.0 by DrKiko worst IHG hotel I ever been! very rude staff
Horrible experience. I tour with bands and 80% of the time we stay in IHG hotels. I never met a more rude staff. No recognition at all as platinum member. They even charged me £220 more! I had to phone 4 times to get the money back. I would prefer to sleep in the street more than come back there.
20 August 2013
Rated 3.0 out of 5.0 by AlfUK Nice place abrupt service
Great hotel, really well presented but if you want attentive friendly service that can remember you for more than 5 minutes then try somewhere else
19 August 2013
Rated 5.0 out of 5.0 by Eve007 Fabulous staff and service
Stayed at the Holiday Inn Doncaster as my sons wedding was here. All the staff were fantastic from reception to catering to chamber maids.
Room was a little tired but very comfortable and adequate.
Breakfast was lovely.
19 August 2013
Rated 5.0 out of 5.0 by CCandA Great Facilities
Annex Family Room which needed a bit of a revamp but sufficed.
Swimming pool excellent, food excellent and service with a smile.
18 August 2013
Rated 4.0 out of 5.0 by toffee56 Regular venue to visit mum
As usual everything was fine, comfortable and friendly hotel.
10 August 2013
Rated 5.0 out of 5.0 by Martmcgrgr Thank you Nigel,
Would just like to say, that as usual, we were not let down by Nigel and his team. We stopped off here for the night, while travelling down for our annual holiday. The rooms were spotless, the dining room staff were attentive and excellent. The food was great. Hope to be back again in the future.
Thanks again everyone for making our stay great.
03 August 2013