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Rated 4.6 out of 5 by 200 reviewers.
Rated 5.0 out of 5.0 by Excellent and personlaized service Good well located hotel. Sometimes it is overpriced but the service is excellent. 26 September 2014
Rated 5.0 out of 5.0 by Very Courteous Service by Front Desk Staff Staying at Bur Dubai Holiday Inn left me wonderful experience and would prefer to stay in future at this place all the times I visit to Dubai both on Business and personal trips. Front Desk Staff was very Courteous and impressed me with service and hospitality. 26 September 2014
Rated 5.0 out of 5.0 by One of the best run Holiday Inn's I have stayed at Mark A, the General Manager has put together an excellent team, no question about it. Quality shines through in every area. My only slight disappointment would be the changing facilities in the roof pool area where there was no soap or shampoo in either of the shower cubicles. That and the fact that there was no lighting that I could find made it somewhat difficulkt to change at night without leaving the cubicle door ajar. That said, it has not put a dampener on my experience. I have to say that front office member of staff Eleana was a delight to have around. Her smile and efficient service when I needed photocopying done was refreshing. Nothing was too much trouble for her. Cajetan Greeted me at check-in with a smile and recognised my Elite Status. After a long journey that was a real pleasure. A nice welcome gift of tasty treats met me in my room too, although I was somewhat tired to fully appreciate them at the time, I did enjoy them later. Mohammad, one of the other Duty Managers recognised my Platinum status at departure in a way that I was very grateful for. Monica, Mae and Thomas as well as their colleague Allan in the restaurant were all efficient, caring and smiling. Their manager Asitha took time to have conversations with me on several occasions which was pleasant. He gave me some tips for things to see and do which was a great help. The bar staff (sorry I didn’t write all their names down) in the 2 Guineas pub were efficient and friendly. Prasanga, the sous chef in the restaurant clearly knows his trade as he was making sure everything was perfect. I have to say that the food at both breakfast and lunch/dinner time was excellent. The quality, presentation and variety was to my 100% satisfaction. More than enough to keep even the heartiest of appetites satisfied I’d say. Cleaning staff and bedroom staff ensured that everything was also prefect. No complaints at all. Water bottles were replenished daily. And finally, I won’t forget the concierge staff who were always on hand with friendly advice. No hesitation to recommend this property and all the team who make it what it is – excellent. 23 September 2014
Rated 5.0 out of 5.0 by Nice Hotel and very professional staff Really enjoyed the hospitality and the comfort of the hotel. the Manager in duty was very professional, receptionist are extremely pleasant. One of the best experience. 20 September 2014
Rated 5.0 out of 5.0 by perfectly for our 2 day stop-over in Dubai This was the perfect accommodation for our 2 day stop-over in Dubai while our 25 wedding anniversary journey to the Maldive Islands. It is very central, 2 minutes from metro-Station, 15 minutes to Dubai-mall and Burj-Kalifa with Metro. Very clean, very friendly and exerted stuff (very helpful in our case of absence of the booked tour-guide). 20 September 2014
Rated 4.0 out of 5.0 by warm environment it is a warm and friendly environment as if you know everybody there. They all take care about all your needs to make your stay comfortable. 19 September 2014
Rated 5.0 out of 5.0 by Great hotel Have just returned from an eight day stay at Bur Dubai. Cannot praise the staff at the hotel highly enough. They were all friendly, polite and good at their jobs.Standards were very high re cleanliness and the food on offer was always varied and tasty, so plenty to choose from. Would not hesitate to stay there again. 18 September 2014
Rated 5.0 out of 5.0 by Relax in Dubai Nice hotel... front office and customer service manager Ms. Elena were very kind, pleasing..... 18 September 2014
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