Rated 4.1 out of 5 by 92
Rated 5.0 out of 5.0 by Goldxj If all hotels were like this hotel, staying away would be so much better
Presentation of hotel and staff Efficiency and attention of staff Quality of room and facilities Food and beverage options Cleanliness and equipment levels I operate leisure facilities (not hotels) and recognise a well run facility and motivated team - and this hotel is an exceptional example of both.
30 January 2015
Rated 5.0 out of 5.0 by Mo 27 First class service from all staff
IMy stay in Dumfries was due to my husband being admitted to hospital, must say the duty manager was very kind and sympathetic. My only gripe if one can call it that is the lift was out of order during my stay and i was up one floor and as far away from the reception as i could be.Fortunately i had little luggage so managed ok My husband is now home and doing well. I would certainly use the Holiday Inn again....
13 January 2015
Rated 3.0 out of 5.0 by Retgo Bar Experience
This was the only plus point on our stay. The bar staff member was both efficient and pleasant.
Having stayed in many hotel groups worldwide we have never had such an awful experience as we had in Dumfries.
07 January 2015