Rated 4.3 out of 5 by 130
Rated 4.0 out of 5.0 by Nancy Jo gotta go Preferences
Include breakfast in price of room. Improve buffet (more and healthier choices). Also, there was no seating in common areas except at a dining table.
16 October 2014
Rated 5.0 out of 5.0 by egrayg Cleanliness
Great great great great great great great great great great great great great great great great great great great great great great great great great great
14 October 2014
Rated 5.0 out of 5.0 Welcoming and relaxing.
We are always satisfied with our stay`s in the holiday in.
We are greeted with friendly and welcoming staff, we came with a large group of about 30 plus people. And they handle us with welcoming arms from star to finish. friendly and accommodating to our needs..
09 October 2014
Rated 3.0 out of 5.0 by rj52 Average Hotel
This hotel is average in every way. The staff was friendly, but the hotel's internet is slow, and and the walls are thin.
07 October 2014
Rated 5.0 out of 5.0 by Gary10 Home Away from Home
I travel once a week to the northern Virginia area and stay at this hotel. The staff- Debi, Sharon, Greg, Gene, Michelle, Petra, Angela and Kim always make my stay great. This is my home away from home. If you must stay in the Dumfries, VA area, I would check this place out as your first choice. An exceptional hotel with an exceptional staff!!
07 October 2014
Rated 5.0 out of 5.0 by Honey Airborne Female Food Server
The staff at the front desk were excellent, however, the female that was in the dining room the morning I left was very rude and did not provide me with good customer service.
I had asked for a ceramic cup for my coffee to take to my room and the male server said sure help yourself and pointed at the table, which I picked one up. Then the Female server/waitress said no don't touch those, the male said, "why?" , and she said because that is for the table and there is not enough. She then went in the back and sent him back out with a ceramic cup, which was exactly the same. I can't imagine that IHG would only have a certain amount of ceramic cups? Could that be? What would IHG do if they had dirty cups and had to reset another table?
This action was so inappropriate and appeared to be personal in nature to me whom she did not know. It was rude and unwelcoming to me as a guest.
I would find it more appropriate if she just let me take my cup and then "she" can replace the cup to the table. Instead she made me wait there for several minutes to get the exact same cup.
This is unacceptable behavior, please correct this and make sure it does not happen again, I am posting for others who can not take the time to post these small incidents.
Please note that all the rest of the staff, front desk and the other male restuarant server/waiter were very professional.
07 October 2014
Rated 5.0 out of 5.0 by Logan1015 Safe and secure
Visiting our grand-daughter who just moved to the area due to the marriage to a Marine stationed in Triangle. Found the Holiday Inn in Dumfries comfortable and safe. A little trouble spotting the hotel from the turn off from I 95, maybe better sign for older people to see especially at night.
01 October 2014
Rated 5.0 out of 5.0 by Galactica Libra Superb staff
Front Desk Manager Deebe and Staff: Sharon, Gregory, Michelle, and Gene were friendly, accommodating, caring, and professional. The restaurant staff: Pia, Brenda, Kim, Jonathan, Anthony, and Kennedy were great! Pia, Brenda, and Kim always had my breakfast order to memory and it was served hot and fresh just after I sat down. Thank you to everyone. You made my stay away from home feel like HOME. Thank you.
30 September 2014