Rated 3.9 out of 5 by 154
Rated 3.0 out of 5.0 by LAbraham Disappointing but aircon was nice
I stay in the Glasgow area regularly and was attracted to this hotel by the air conditioning available in all bedrooms. I would normally stay in one of the new budget hotels which are generally very good and usually a fair bit cheaper than a Holiday Inn but they don't have air-con.
The bedroom has obviously not had any decorating or new furniture for a very long time. Wallpaper was hanging off the wall near the window and the tile grouting in the bathroom was pretty horrendous and looked dreadful. It made it look very dirty.
I appreciate that this hotel has got plenty of amenities but from a pure 'hotel perspective' it was very average. The food in the restaurant was again average... I had a curry which was very bland and the chips were soggy and I did not pay for them. No excuse for bad chips in my opinion!
On a positive note, the staff were helpful and friendly but I think this hotel needs some TLC to justify the price of its rooms.
25 August 2014
Rated 4.0 out of 5.0 by qijmmdmbsl Good service but very tired
Usually stay down the road in Hamilton at the HI Express but used the East Kilbride HI due to my usual hotel being full. The location is good albeit parking on site was difficult as it was busy and the service from the staff was excellent as I always find at IHG properties.
The hotel was everything I would expect for Holiday Inn the only things I can fault it on is that it just felt very tired and desperately needs a refurbishment. My room had wallpaper peeling off the walls, the furniture & bathroom fittings were damaged and just looked old. The lack of working air conditioning made the room quite warm too.
Don't be put off by my review but it just needs a bit of investment to bring it up to other property standards.
24 August 2014
Rated 5.0 out of 5.0 by 1maz2 pleasantly surprised
lovely comfy bed, great shower (powerful) quiet room.swimming pool and gym fab . we will be back, especially for the breakfast thank you x
23 August 2014