Rated 3.8 out of 5 by 162
Rated 1.0 out of 5.0 by Big Mig A tired hotel that needs a refurb
This hotel needs some investment to bring it up to a decent standard before I would stay again. Our bedroom was quite run down e.g. window catch was broken so could not open the window for fresh air so we slept very badly in a stuffy, airless room. The bathroom had broken tiles and the remnants of an old shower screen (screw fixings etc) still visible - they had gone dirty and mouldy. There were no toiletries in the bathroom other than liquid soap.
Staff were pleasant enough but breakfast was only average (hot buffet food had been sitting for a while and the fried eggs were rubbery).
Sorry but this was not the best Holiday Inn can offer and is not a good advert for the hotel chain.
16 September 2014
Rated 4.0 out of 5.0 Would definatley stay again
Very pleasant stay, cannot pick any faults with any aspect of it, would definatley stay again if in the area!
11 September 2014
Rated 4.0 out of 5.0 by Kate&Philip Friendly staff, refurbishment anticipated
This hotel was really good value for money as we paid less than we would have done for the Glasgow Express by Holiday Inn. The restaurant food was good, but the restaurant chairs were truly awful and the whole hotel is overdue for refurbishment (there is one due later this year). The room was clean enough but the public rooms furniture was very scruffy and it, and the carpets, looked dirty. There was no "pillow menu" - I like a feather pillow but didn't ask as we were only staying 2 nights, and I was a bit nervous about how old/hygienic it would be if I got one! I hope the refurb will include king size beds - I think these should be provided as routine in decent hotels nowadays. We are both big and my husband is 6ft 2 so a double feels really cramped. Staff shouldn't be allowed to smoke right outside the window of the bar seating area - the sun-dim windows make them think they are invisible but they're very conspicious and look awful from inside the bar.
08 September 2014