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Rated 4.1 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by Excellent stay An extremely hot night prevented us from having a good sleep but maybe I just didn't adjust the air con properly! 21 July 2014
Rated 5.0 out of 5.0 by Holiday Inn® Southampton-Eastleigh M3,jct13 Nice hotel, I enjoyed my stay. And it was really nice staying there. easy commute to the office. 20 July 2014
Rated 5.0 out of 5.0 by All-round excellence Several friends and family stayed at The holiday Inn, Eastleigh last weekend, following my daughter's 30th Birthday Party. The staff were very friendly and welcoming from the minute we walked in the door to the minute we left! They set the party room up for us as there had been a meeting in there until 2 hours before, which was such a help. Food for the buffet during the evening was delicious, varied and fresh! Bar staff lovely too! The room was clean and comfortable, we slept very well - the curtains are brilliant at keeping out the early morning sun! Breakfast was the only let-down - the bacon, sausages and black pudding were all rather dry/ overcooked. But the rest was fine! Will have no hesitation in recommending or returning at a later date!! 16 July 2014
Rated 4.0 out of 5.0 by Great Service Nice friendly hotel with good staff. Food nice and plenty of variety. Only criticism is that the young girls who pour the beer need to be shown a little better as went flat very quickly. Good all round hotel 16 July 2014
Rated 4.0 out of 5.0 by Good service The Holiday Inn in Eastleigh is an older style hotel but has modern facilities, frindly staff, good food and comforatble beds. What else could you ask for. Dont miss the opportunity to stay there..... 14 July 2014
Rated 5.0 out of 5.0 by Great Service Staff great as usual, speedy check in and Out. Front desk, Resturant and Bar staff a credit to the hotel. 13 July 2014
Rated 5.0 out of 5.0 by room breakfast Being a senior citizen the provision of one bucket chair for two guests is inadequate It is unforgivable for breakfast chef to run out of baked beans and not to offer heating morfe for later arrivals at breakfast internet connection not as simple as it could be might be an idea for staff to offer connection at the desk for non tech guesta 10 July 2014
Rated 5.0 out of 5.0 by Exceptional hotel. Comfortable and welcoming by all staff. Exceptional hotel. Comfortable and welcoming by all staff especially the restaurant and bar manager. Will have no hesitation in returning later in the year. 08 July 2014
Rated 4.0 out of 5.0 by Cama grande y estancia relajante Me gustó mucho mi estancia, aunque el servicio de habitaciones entró a las 9 AM, demasiado pronto para mí 07 July 2014
Rated 5.0 out of 5.0 by Excellent hotel Stayed one night as a rewards night. Very efficient and courteous front desk staff. The hotel was clean, comfortable, good facilities and the room was huge. Only snag was it took an awfully long time to get a starbuck's coffee late morning, nobody around then the waitress didn't know what an Americano was and had to get help, she was new in the role though! 01 July 2014
Rated 2.0 out of 5.0 by Reception looks good... but that's about ir I spent just a few hours in that hotel. They have only one elevator so get ready to walk. No free WiFi on the XXI century and also no free breakfast. Room was OK but it is dissappointing after seeing the reception and restaurant areas. 30 June 2014
Rated 3.0 out of 5.0 by Breakfast and internet not included! Thought I would upgrade from usual chain hotel as a birthday treat to myself and arrived to find what I thought was a full-price room discounted for booking 21 days in advance, did not have breakfast included. Was then informed no free Wi-Fi at all. Informed it would be available wef 1.7.14 - not much help on 24th June. Fortunately room was clean and comfortable with effective air-con. 30 June 2014
Rated 1.0 out of 5.0 by Avoid the sofa beds Room was fine sofa bed was terrible with a bar that hurt me every time I moved. Maid very helpful and pleasant 29 June 2014
Rated 3.0 out of 5.0 by Convenient for motorway and southampton The first impression of our room was it needed the carpet cleaned, marks on it, didnt appear too clean, and one of the walls could have used a coat of paint. However, overall, the room was OK and was suitable to our purposes. We wanted a reasonably priced room for our stay and thats what we got. Just make sure you take your own pillows! Theirs are as hard as nails 25 June 2014
Rated 4.0 out of 5.0 by typical holiday inn Arrived late and had an early start. For a Saturday I felt breakfast could have started earlier than 7.30am. Free wifi was advertised for club members but was not available! 24 June 2014
Rated 4.0 out of 5.0 by Comfortable hotel but poor breakfast service Two out of the three breakfasts were really really poor. Breakfast on the Sunday was awful. There were queues to be seated, there wasn't any hot food, there were no plates and I was told at 09:10 that there were no scrambled eggs - not what I expect from a holiday Inn. In fact, while my wife and I were in the queue for hot food, our table was cleared and re-laid ready for the next guest! We ordered poached eggs which took an age to arrive and then one of them wasn't cooked properly. This is a really nice example of a Holiday Inn Hotel it's such a shame it was let down by a the worst breakfast service I've had at a Holiday Inn. 20 June 2014
Rated 5.0 out of 5.0 Fantastic for kids, very helpful staff We stayed for three nights as we had two days at Paultons park/peppa pig world. Hotel staff very friendly and helpful, we were able to check in early as our room was ready. Our room was clean and comfortable and reception were happy to organise the table and chair to be removed from our room to make more space as we had a double room with sofa bed for my 4 year old and travel cot for our youngest. Extra pillows requested no problem. Children eat free as long as adults are eating off the menu and the childrens buffet on Friday and Saturday evening was great! Only one comment that it could be served earlier than 5.30pm as the kids are usually ravenous by 5.30pm! Fruit juice and sweeties available for the children in reception and the offer of pre booking a packed lunch for kids and adults. Warm mIlk and cookies for the kids available from the bar at night no problem. The breakfast buffet in the morning also fab especially the pancake machine which went down very well with my son! Every little detail has been thought of for the children which made our stay more enjoyable and relaxing well done!! Can't praise you enough Thank you I have recommended you to our friends. 16 June 2014
Rated 4.0 out of 5.0 by Good standard hotel Useful hotel very near to M3/M27 junction - easy to find. Large reception/lobby and bar/dining room. Rooms are standard and clean/tidy, and pretty much what you'd expect. Car park pretty full, although I did find a space. 14 June 2014
Rated 5.0 out of 5.0 by Great service and relaxing environment. A great hotel and convenient for our stay, excellent staff and facilities and look forward to the next stay. 10 June 2014
Rated 5.0 out of 5.0 by One night of comfort This our first time in Holiday Inn , very pleasantly surprised.The reception area was pleasant and welcoming and also the staff . The room was spacious, comfortable and clean ,The bed was comfortable and clean. The tea making facilities were good and staff were approachable when requiring further supplies . Although we did not use the dining area or bar it looked clean comfortable, we were advised by the staff availability of services . We shall definitely use the Holiday Inn again 09 June 2014
Rated 5.0 out of 5.0 by Very very good well the stay Friendly and the feeling of bing at home and the food was very good also the staff was very onpoint 09 June 2014
Rated 5.0 out of 5.0 by Clean, comfortable and good breakfast Ample parking when you arrive, nice open foyer on entering, friendly and helpful service from staff. I was particularly impressed with the cleanliness of our room and the quantity, variety and quality of the breakfast. The one drawback was no free internet access, even in communal areas, when all it was needed for was a couple of minutes to find directions. However, reception were happy to find and print off what we needed so no harm done. 07 June 2014
Rated 4.0 out of 5.0 by Near Excellent choice! It was a near excellent choice for a stay for us with 3 young kids. Staff were friendly (excellent) and best kids activity bag that we have received in any hotel (kept the kids busy for a good few hours and included a helium balloon). Beds/rooms (we had two adjoining rooms) were great and A/C was quiet and could be used overnight without getting to dry - so again excellent. Even if the hotel is by a busy road our rooms were quiet and entering the lobby, the hotel felt fresh and bright. And the manager wanted feedback if we did not deem the hotel a 5 star for everything - so very good customer service - well done! We did not try the pool but will probably return and try next time. However a big downside was the breakfast. The taste of the food was reasonable (could be better), but it was poor value for money. It was initially offered at approx £15 per adult when booking through the central IHG booking system (kids ate free). I said that I would not be paying £30 for my wife and I for breakfast even if the kids go free (ie we are just subsiding this so not really free) but they were honest and told me we could get it for approx. £10 when we checked-in to the hotel (I guess better that they drop the price a little and get that income rather than lose it). In terms of us - a family of 5- it would probably cost us around £20 to eat at a breakfast diner so no real saving if kids are meant to be eating free and also less value for those with only one or two kids). However, in my view, even for £10 - even though we decided to take it up- it was not worth the price value for money, only Ok quality, and little choice etc - and coffee was awful (albeit with our own coffee maker at home we have become slight coffee snobs but their morning coffee was really not that nice) . I assume the overall pricing is a corporate decision and not down to the manager -who seems to want to ensure that the hotel offers a good value and service to its customers - but maybe he could change the coffee type. But as I said overall a near excellent stay - staff, kid friendliness, beds, rooms and a manager seemingly focussed on customer care. 07 June 2014
Rated 5.0 out of 5.0 by Another great stay Arrived early evening, checked in by a member of reception with a smile. Allocated an executive room due to my platinum status, room clean tidy. Ordered from the bar menu, food arrived in a timely manner and was very nice. Bar was busy. Enjoyed a good sleep followed by breakfast (too much to choose from). I will return 06 June 2014
Rated 5.0 out of 5.0 by Fabulous stay This is the second time we have stayed here pre-cruise. Staff great, hotel and rooms clean with great facilities. Would recommend. 04 June 2014
Rated 5.0 out of 5.0 by holiday getaway we arranged our stay on the spur of the moment and were very happy with the staff and the pleasant surroundings of the hotel. Although our stay was short we received attention on arrival and departure and thank you for making our trip so good 04 June 2014
Rated 5.0 out of 5.0 by Cruise package - a breeze Have used the "cruise package" several times and it always delivers. Lovely worry free start to our holiday. Turn up, park car securely, head to excellent room, have delicious dinner, sleep well, breakfast well, get transferred to terminal - go on holiday. What could be better? 03 June 2014
Rated 4.0 out of 5.0 by Leisure Break Bank Hol. weekend Use this location every year and two common themes. 1) Great service and very clean with good facilities. 2) NO FREE WIFI. Were told last year that this was likely to be made available very soon but arrived to find £12 per day just for WIFI. .Outcome being that next time we will stay elsewhere. Look at it this way, the WIFI cost would have represented 16% of the actual Room cost - now how does that work?? 31 May 2014
Rated 5.0 out of 5.0 Another good midweek stay Second time staying at the hotel and remain impressed by the relaxed atmosphere, cleanliness and friendliness of the staff. The best hotel in the area. The only consistent failing is the WiFi service, which is reliable but very slow (to the point of not being worth using). Good that I get it free with my IHG rewards membership but would be annoyed if I had paid for it... 17 May 2014
Rated 4.0 out of 5.0 by Cold breakfast The dinner and wine were excellent but the cooked breakfast was cold, cold, cold (but looked good). The ?steam? underneath the buffet counter may not have been turned on We had difficulty getting our car out of the space where it was parked about three spaces along from the main hotel door. A dirty great truck was unloading into a side door next to the main door and was parked across the back of our car and several others. The driver moved the truck when asked but not the happiest thing when we had a plane to catch. It would be sensible either to move the delivery door somewhere else, or to make the places near it "no parking" or to fix deliveries later in the day and not at peak get away time. 12 May 2014
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