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  • 1 888 HOLIDAY
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Rated 4.3 out of 5 by 673 reviewers.
Rated 5.0 out of 5.0 by Excellent Service and outstanding staff member I stay many times in Holiday Inns all over the world and am impressed with the consistent friendly attitude of the staff as well as comfortable accommodation facilities. At Breakfast time last week however I was greeted by one waitress in particular with a particularly warm genuine smile. I watched her as I ate my breakfast and she helped others in a similar fashion and while dealing with one guest also managed to solve a problem for another guest while keeping both guests happy (as well as amusing me with her deft handling of two at once). An excellent example of good service. Please say a personal thank you to Anna for me. 23 April 2015
Rated 5.0 out of 5.0 by Great Location and Excellent Customer Service I stayed at the Holiday Inn Edinburgh with a friend for one night. The hotel was spotlessly clean and the rooms well equipped. On arrival we were checked in by friendly courteous staff and directed to our room. The reception area was immaculate. The bedrooms are spacious and comfortable. We had no problems whatsoever with our room. Tea/Coffee making facilities were also available in the room. We had tea/coffee and cake in the bar/restaurant area but this was I feel a little expensive, however it was very nice. The drinks again were expensive and I would like to see these reduced a little. All in all a great location next to the zoo and a lovely hotel. 22 April 2015
Rated 4.0 out of 5.0 by Below par sofa bed Stayed here several times but this visit with grandchild required extra bed. No triple bed option only a sofa bed, what a disappointment. Extremely hard and lumpy impossible to sleep long even with duvet used as a sleeping bag. Need better mattress. Below normal check in but acceptable - not available until 2:40 and had to keep checking rather than they call me. Rewards free Wi-Fi not offered. Not best visit. 22 April 2015
Rated 2.0 out of 5.0 by Rooms are needing a make over Front of the hotel looks great but the bedrooms need a complete work over 22 April 2015
Rated 5.0 out of 5.0 by Fantastic Hotel My daughter & myself had a fantastic over night stay, plenty parking spaces, lovely reception staff, the room was clean and very spacious, we both used the pool/jacuzzi/sauna which was great. Food - breakfast was lovely with plenty to choose from my only disappointment was in the evening I found there was not a good choice on the kids menu, a proper kids menu with a variety of foods would have been much better. Overall I would defiantly recommend this hotel. 22 April 2015
Rated 4.0 out of 5.0 by Convenient location This hotel is located right next door to the zoo and you have access to local buses outside the front door if travelling into the center of town. overall our experience was good with one exception. If you have pre-purchased dinner vouchers make sure the hotel isn't booked out in the restaurant. This caused us no end of problems as we had to order bar food instead. 21 April 2015
Rated 5.0 out of 5.0 by Another Great Family Break 2nd Visit to this hotel this year. We had a dinner bed and breakfast package for a family leisure break / business. It is a well run, well managed hotel Again the staff were brilliant. The hotel was very busy but ever staff member gave us great attention. Special thanks to the chef for sorting a special desert for my fussy 5 year old and making his night and Thomas in the Leisure Center for all his help organising our swims as it was so busy. Every one in our party of Six had a great stay and we hope to be back soon. 21 April 2015
Rated 4.0 out of 5.0 by A comfortable overnight stay I recently had an overnight stay with the family here,and found it suited us very well.I chose the hotel because of it's easy access to tourist attractions in Edinburgh.We were able to leave the car in the hotel car park and take a bus into Edinburgh,so much easier than driving! The staff were friendly and helpful,and my granddaughter loved the goody bag on arrival.We ate in Traders restaurant,and found the carvery suited a mixed age group,with something for all of us. The rooms had comfortable beds,with the fold down sofa beds a much better standard than many others we have tried. There was a good choice at breakfast,with the pancake machine a great novelty for a 7 year old. The hotel met all our requirements as far as price,comfort and convenient location,so we hope to return. 18 April 2015
  • 2015-04-25T10:34:55.237-05:00
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