Rated 4.2 out of 5 by 396
Rated 3.0 out of 5.0 by itheavan Edinburgh Holiday Inn
Fine hotel, let down by a poor staff attitude, in particular the restaurant
17 July 2014
Rated 4.0 out of 5.0 by mikej5 what great weather for scotland
just spent three glorious days in Edinburgh. Weather was superb but a bit disappointed not a lot on in evenings. Hotel well placed though tram only goes via rear of the Murrayfield stadium, buses direct though. Pool was clean and good to relax or swim in. Food in hotel we found to be expensive and did not care for the 10% service charge. discretionary, for the bar bill. Super breakfast to start the day. Great location for zoo but zoo disappointing, lots of empty pens!
15 July 2014
Rated 5.0 out of 5.0 by toothy Family room
The sofa bed with two separate beds were great and thoroughly appreciated by my boys aged 11 and 14 who struggle now in a sofa bed together.
15 July 2014
Rated 3.0 out of 5.0 Poor internet for business guests
Staff friendly, rooms clean, but in need of updating. Woeful internet service for a leading brand in 2014. Almost impossible to work in the hotel room using complimentary wifi (unless paying for high speed service) - even as a Gold member. Service seems to be capped at 0.5Mb/s (which is akin to service in the 1990s). I expect more from a Holiday Inn.
14 July 2014
Rated 4.0 out of 5.0 by Back22 Always made welcome, good staff.
Good location, friendly staff and have used this hotel many times but why plastic mattress protectors !.
12 July 2014
Rated 5.0 out of 5.0 by marylou22 Extremely helpful staff
Because our stay was unanticipated as a result of travel delays, we were experiencing a certain amount of stress. We were greeting warmly by each staff member who helped us in so many ways to get settled, have a quiet meal, and take care of new travel arrangements. We would definitely stay at this hotel again.
11 July 2014
Rated 4.0 out of 5.0 by agdurham great service, basic accommodation
I found this hotel had everything you need, clean and tidy, except shower gel and free WiFi! A must in this day and age.
However, I found all the staff really friendly, efficient and helpful and the food was excellent, a fantastic choice at breakfast!
10 July 2014
Rated 3.0 out of 5.0 by Danelectro77 Nice enough hotel but usual noise problems at night
Stayed one night with family and I would recommend staying here if you have kids and don't mind a bit of noise. It's a nice clean hotel with good facilities. The staff were pretty helpful and the location is very convenient for the zoo and ok for the city too. As with many hotels, there was a lot of noise at night from other guests. We could hear kids running around above us until midnight - not unexpected but quite late and quite loud. Worse was the noise from other guests' doors banging and noise through the adjoining doors. The adjoining door meant we could hear a loud hairdryer around 12:30am and again at 7am. Unlike other reviewers, we had no noise problems from outside - we had a room overlooking the car park/zoo on the second top floor. Oh there was no minibar/room refrigerator!
09 July 2014