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Rated 4.2 out of 5 by 597 reviewers.
Rated 5.0 out of 5.0 by We can't get enough of this hotel Me and my partner have been to Edinburgh 3 times in the last 6 months and we always stay at this hotel. The staff are friendly and are always doing what they can to make the stay comfortable. The rooms are amazing and there is so much space. The food is fantastic, we typically have room service at least 1 night of our stay and it's always really nice. We took my younger brother this time and he couldn't get enough of the pancake machine in the breakfast buffet and there is so much to choose from We are currently booking again for our next weekend break! Affordable. Comfortable. Perfect for us. 26 February 2015
Rated 5.0 out of 5.0 by great location and facilities We loved staying at the holiday inn Edinburgh. It is on the doorstep of Edinburgh zoo and easy to reach by public transport for the city centre. The children enjoyed being in the hotel as much as the more exciting bits of our break. We will be returning. 25 February 2015
Rated 5.0 out of 5.0 great service from friendly staff we stayed at the holiday inn at Edinburgh with our 2 children for a short break. could not fault the staff who were extremely friendly,helpful and cheerful all the time. overall highly recommended and a great location if you are visiting the zoo, quick tip: use the local bus service to go into the city centre where you could get an all day family ticket for £7.50! 24 February 2015
Rated 4.0 out of 5.0 by Friendly welcome back Stayed 2 nights recently with my partner as we were attending a local running event. Welcome drink and snack as we are both Platinum members. Rooms were nice and as described. Free parking,Pool and Jacuzzi all a plus for this property. Only negative was being refused a 1 hour late check out even though we are both Platinum. In addition we got a knock on the door at 4 minutes past midday asking when we were leaving the hotel. 24 February 2015
Rated 5.0 out of 5.0 by Happy Customer We, as a family, had a lovely stay over half term. The rom was comfortable, the staff friendly and helpful, the food was good particularly the breakfast buffet. The hotel is very conveniently situated a short taxi trip from the airport, next door to the zoo and on the main bus route in to the city centre with buses every10mins or so. Well worth a try if you fancy a trip to Edinburgh with a family. 24 February 2015
Rated 5.0 out of 5.0 by tremendous value Good location with the zoo on one side and hospital on the other. Short taxi ride to city centre. Staff welcoming and efficient and delighted with the standard of the room. Went for the d,b and b option and it was very good value and the food was of a high standard. Did,nt realise there was a swimming pool and would definitely use that next time 24 February 2015
Rated 3.0 out of 5.0 by Nice hotel but miserable staff While the hotel itself was nice, in a good location, with great rooms, good food and amenities, the outstanding point I left the hotel with was how miserable the staff were. I'm a Gold Elite rewards member, and spend at least one to two nights per week in a hotel room around the country and can safely say I have never come across hotel staff as miserable as these. On arrival I wasn't even greeted with a hello or welcomed as an IHG member. This carried in through he evening at the bar and when having a meal, to finally checking out. While the service itself was fine, none of them looked as though they were enjoying what they were doing and couldn't even muster a smile, and the girl who checked me out looked extremely angry! I wasn't asked if I enjoyed the stay. Overall, the hotel is nice with good food and location with nice rooms and comfortable beds, but I wouldn't return due to the miserable staff. 24 February 2015
Rated 5.0 out of 5.0 by Best in Edinburgh Lovely hotel. Pool and spa are a bonus. Staff friendly and polite very willing to help even when busy. Great choice at breakfast, the dining room was full so a manager made up a table in the café area instead of making us wait and bought us tea and coffee over. Definitely stay here again. 22 February 2015
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