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Rated 4.4 out of 5 by 394 reviewers.
Rated 4.0 out of 5.0 by Good all round experience We have stayed at this particular Holiday Inn on a few previous occasions. There has been a reliable consistency about the service, the staff and the overall experience. Very easy access to wherever you want to visit in the area. July 22, 2015
Rated 4.0 out of 5.0 by COmfortable at Edinburgh West Our stay was relaxing and helped us relax for the rest of our holiday. Would return to Edinburgh and stay here again. July 19, 2015
Rated 3.0 out of 5.0 by Just OK... Expecting Better the Holiday Inn - Edinburgh City West is in a good locationfor a leisurely visit to the city. I was expecting more from this Holiday Inn. The staff were fantastic I must commend. The family room was ok but the bathroom/toilet was on the very small side for a family room. The pillows were not so great (you can get better in other places). The breakfast had lots of choices but I must say that the scrambled egg and hash brown were not so great (I hope the hotel manager sees this review and can look into this). We had dinner at the hotel the first night we arrived ..the service was brilliant (staff were friendly and helpful) and the food was very delicious and of good quality. July 14, 2015
Rated 2.0 out of 5.0 by Best staff ever! I was delighted with the level of service offered at this hotel. The staff were attentive, polite and extremely helpful. BUT... Do not eat here, the food is of a poor quality. July 13, 2015
Rated 5.0 out of 5.0 by Very pleasant stay We were pleasantly surprised at the quality of the room, the service and the restaurant. We would use this hotel in future visits to Edinburgh. We would wish the staff to know how much we appreciated their service. July 10, 2015
Rated 5.0 out of 5.0 by Fantastic hotel We loved our recent stay in the Holiday Inn. I would advise anyone to stay with this hotel group. We pre-paid and availed of the £10 per night evening meal supplement and were amazed with the array of meals available . The children ate off a well thought out, nutritious children's menu and myself and my husband ate from the restaurant menu and were spoiled with the choice of meals. Equally the breakfast each morning was fantastic and again with so much to choose from. The waiting staff were attentive and friendly. My only observation was that the bathrooms in the family rooms were too small/narrow for a family of 5 but this would not deter me from choosing or recommending this hotel in the future. July 10, 2015
Rated 4.0 out of 5.0 by Good Quality Hotel in Suburban Area Good example of a Holiday Inn. In a suburban area but with good bus access into the city. Reasonably well- appointed although corridors in bedroom areas could do with upgrading.. Excellent attentive staff. Overall a good stay. July 7, 2015
Rated 5.0 out of 5.0 by Edinburg Stay I have stayed at several Holiday Inn Express's before and the staff at this location was by far superior and extremely accommodating to every need. Pleasant as well. July 7, 2015
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