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Rated 4.4 out of 5 by 457 reviewers.
Rated 5.0 out of 5.0 by eddie had a good night stay at hotel for theatre break food and staff great only thing could have done with extra blanket as it was a very cold night very nice room otherwise no tv as system was down offered another room but declined did not need November 26, 2015
Rated 3.0 out of 5.0 by Edinburgh City West The lighting failed in my room so I had to switch rooms. This was fortunate as the room was really cold with a draught blowing through the window. I would have asked to change rooms even if the lights were working because the windows were so draughty. The receptionist who helped was extremely polite and efficient assisting with my request to move. A colleague who was also staying at the hotel said he has experienced the same problem before. So this appears to be an ongoing problem affecting several rooms that has not been fixed and would deter me from using this hotel again. Myself and my colleague had a meal at the hotel which totalled £99 which I thought was expensive for the food and drinks we ordered. I would not entertain a guest for dinner again at the hotel. Christmas decorations were on display but it was only the 18th November and I found this really irritating. November 26, 2015
Rated 5.0 out of 5.0 by great hotel Hotel overall was great, good value compared to other local hotels. room was a little cold to start but the heater eventually got it more comfortable. Great breakfast. November 25, 2015
Rated 5.0 out of 5.0 by Business Trip Stayed at there recently on a business and would stay again November 23, 2015
Rated 5.0 out of 5.0 by Clean Comfortable hotel Very nice hotel close to local retail park. Clean room with good facilities and ample free parking onsite. Helpful friendly staff and plenty to offer on the evening meal menu. Good breakfast with free pancake maker which I liked! Only let down was the wifi which was barely usable for me. November 23, 2015
Rated 5.0 out of 5.0 by Nice hotel with great staff Stayed for business visit, staff extremely pleasant and deliver a great service. Rooms modern with good amenities. Would recommend November 23, 2015
Rated 5.0 out of 5.0 by Another pleasurable week @ HI Edinburgh Citywest - no change there! Whilst familiarity brings its' own benefits and I do enjoy the hospitality of the hotel for a week every month, what strikes me most is the consistent friendliness and apparent desire to please received from all staff old and new without exception and I include the G.M. in this happy team. On top of which, the free hotel parking is a real bonus in Edinburgh, where the Meter Mafia roam free! The hotel is also conveniently situated to enable me to easily pick up the various motorways to travel to all my business venues and hit the Airport when I have to, so all in all, I have no hesitation in recommending this hotel. November 18, 2015
Rated 5.0 out of 5.0 by A good Holiday Inn - most comfortable suite. A very pleasant couple of days despite the wind and rain! The separate seating area in the suite was welcome and appreciated. All staff encountered were most helpful. Only con was the selfish, noisy and loud mouthed persons at the bar who were possibly locals rather than residents, during one evening which somewhat marred our bar meal and drinks. A pity that the barman could not have exercised some restraint on the group. November 18, 2015
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