Rated 4.3 out of 5 by 178
Rated 5.0 out of 5.0 by Fossil367 Great suite
One night spent at the hotel to attend Edinburgh Castle Concert.
Staff member on check in desk was excellent, couldn't have made us feel more welcome or been more helpful.
Bar and restaurant staff were also very friendly and obliging.
Breakfast was very good, but chef needs to keep an eye on the scrambled egg drying out becoming inedible, and overcooking the black pudding. Other breakfast items were very good quality.
Well done to all the City West staff.
24 July 2014
Rated 5.0 out of 5.0 by Strimmer Nice Hotel - Nice Staff - Nice Location
How nice it is to be able to park the car not far from entrance without additional fees and restrictions of pre-booking for space. And how nice to check check-in with staff that cares.
Even a hitch with my pre-booked room was not a problem and quickly resolved without hastle and my family not being concerned as to what was happening at the desk. Full marks to front of desk and other staff for a pleasent stay. Just a nice hotel altogether at a good location within reasoneable taxi distance to the main events in Edinburgh. Without doubt better than fit for purpose for short stays.
24 July 2014
Rated 5.0 out of 5.0 by Al93 Excellent friendly staff want to be of service.
We plan to make future reservation when we are back in the country
23 July 2014