Rated 4.2 out of 5 by 111
Rated 5.0 out of 5.0 by MooCoo The staff make the difference between a good and an excellent hotel
I tend to stick to Holiday Inn when travelling because you know what you're getting.
However, the Holiday Inn Edinburgh City West is my favourite because of the attitude of the staff and management at this location. Always a friendly greeting and very courteous and always attempting to make your stay memorable. Particular thanks to Lee who is an excellent ambassador for the hotel.
The bar is nice and the food good also and if you're feeling adventurous, the bus into town stops adjacent to the hotel. The Far Pavilions Indian restaurant is 5 minutes walk down towards Stockbridge and is highly recommended.
Overall, a nice place to stay if you're away from home, or on a weekend break.
07 December 2013
Rated 4.0 out of 5.0 by OldTownPaddler It was the Guests that spoiled our stay!
Our three night celebration break was excellent - until the last night!
I would like to compliment all the staff - front and back of house - for making this a (mostly) pleasant experience.
The staff cannot be blamed for our last night being ruined by other noisy, ignorant and inconsiderate guests on the fifth floor preventing us from achieving a decent nights sleep.
Unfortunately, the courtesy shown by the staff doesn't rub off on some guests!
We will be back - hopefully the idiots wont!!
04 December 2013
Rated 4.0 out of 5.0 by 12string Excellent service from staff and excellent menu for dinner and breakfast
Only black point! Was water cistern or tank that kept filling and draining periodically from 4.30 onwards. Possibly Rommel 211 lies above Laundry? Next visit to stay I'll request different room.
01 December 2013