Rated 4.6 out of 5 by 226
Rated 5.0 out of 5.0 by Ruth100 Great accomodations and staff courtesy
My stay for a small convention was excellent. The staff was wonderful, the accommodations were excellent and everything was just enjoyable. I highly recommend this site!
April 30, 2015
Rated 5.0 out of 5.0 by 45aj Great Service and great food.
I was there for a convention. The staff was efficient, friendly and helpful. They made sure we had everything we needed. They served all three meals daily. I couldn't ask for better service. The rooms were clean and comfortable.
April 29, 2015
Rated 5.0 out of 5.0 by Michelle0705 Great room and friendly staff
On our way home from seeing our son in the Army. Always try to stay at Holiday Inns because of the consistently friendly staffs and clean rooms. This was no exception. We were greeted late at night by a friendly employee who quickly checked us in and directed us to a clean nice room. On next travel, we will stay again at this hotel.
April 25, 2015
Rated 5.0 out of 5.0 by Sharyl K Quarterly Business Meeting
The Holiday Inn and Keller Convention Center are my main locations for business meetings. The service is excellent, the staff is excellent, the room is always clean and comfortable, the meeting rooms are set up exactly as I indicated. The food is great in the restaurant and in the convention center.
April 23, 2015
Rated 5.0 out of 5.0 by indianalana Wonderful staff saved the day
The wonderful, caring staff of this hotel took care of us when we were stranded after being turfed by another hotel where we had a confirmed reservation. Hotel A (also an IHG hotel) was overbooked due to a web reservations malfunction and made NO effort whatsoever to find us another place to stay. It's too long to elaborate on all the things the dear staff in Effingham did for us when we arrived there 45 minutes later, sick and exhausted after a day of cross-country travel; but in short, Ashley got us a room and made sure all our needs for the night were taken care of. And when we talked to manager Kenny in the morning, he had already contacted the manager of Hotel A and made arrangements for our compensation. Our room was clean, attractive, and comfortable, and we are so grateful for the far-above-and-beyond attention of the staff. Breakfast in the restaurant was great and we were impressed by the fresh, calm decor of the public spaces. We would absolutely stay here again or recommend it to anyone.
April 17, 2015
Rated 5.0 out of 5.0 by HackerD Going to St Louie
Great night to unwind and relax after a hard week of work and a short trip to St Louis. Had a nice room with plenty of space. Sleep well and then had a great breakfast. Only problem was that there was only one waitress and she did well but only had 2 arms.
Would come back again.
April 16, 2015
Rated 5.0 out of 5.0 by TJ58 Clean room and great service
I stay at this hotel at least once a year for business and
have never had a problem. The rooms are always clean and the staff are very personable and helpful. The breakfast is always good and served in a timely manner. I haven't had the opportunity to use the pool or exercise room, but they both look nice. I would recommend this to other people passing through the area.
April 8, 2015
Rated 5.0 out of 5.0 by MAJ2014 Effingham IL
The staff here makes all the difference. As a frequent business traveler this is one of my favorite places to stay.
April 4, 2015