Rated 4.5 out of 5 by 186
Rated 5.0 out of 5.0 by tvler Nicely appointed Hotel
This was by far the nicest Holiday Inn I have stayed at. My only complaint, which is common to all Holiday Inns is the beds and bedding are below average comfort. Everything else was great.
18 October 2014
Rated 5.0 out of 5.0 by "WIBI" Excellent Maintenance Service
During my last stay, I did not have hot water in the room. I called the Front Desk and told them of the situation. Within minutes the Service Technician was in my room. In a few minutes the hot water was running in the bathroom. I call that EXCELLENT SERVICE.
The Holiday Inn Express in Elgin, Illinois rooms are large in size and always very clean compared to competitors in the same price range. The Front Desk Staff is helpful and always have a smile on their face.
I like their benefits for the IHG Rewards Club Program.
16 October 2014
Rated 5.0 out of 5.0 by dc3161 Leisure visit
We took my son here for his Birthday weekend. The pool area was great however the workout area was a bit deceiving from the pictures on line. On line it appeared to be a bigger workout room. Also the ventilation was horrible. It was very warm in the workout area. If it had better control on the temp we would have worked out longer but the room was just too warm after 45 min we were done. We also ate at Bennigans for dinner and the service was very slow. The other option for breakfast according to the online details was a place called Crystals where you could "order" breakfast like omelets or pancakes. When we were there the only option was a buffet which was a little larger than a continental breakfast but not by much. Our room was a bit small for 2 queen beds but it served the purpose for the short stay. Overall the hotel was very clean and the staff was very helpful and friendly. That is why I gave it such a high rating.
14 October 2014
Rated 5.0 out of 5.0 by Bgone4 Comfortable, convenient, quiet, safe, great value.
My first stay here was very nice, it is an excellent location and very convenient for business travel in this area. It is an older hotel but in excellent upkeep and quality. Breakfast is not complimentary unless you reserve it that way but the breakfast food was good and well-prepared, with an option to use the buffet or order.Plenty of towels and a clean bathroom. Bennigans is attached, very easy with a nice mix of menu items and a great bar. Staff was friendly and knowledgeable.
13 October 2014
Rated 4.0 out of 5.0 by kjg47 Recommend
I've stayed at other hotels along this road and this is the best. Room was comfortable and bathroom was nice for a hotel. Great having Bennigan's restaurant downstairs and available for room service. Breakfast was generally slow service and buffet not available every day and when it was, it was not worth the price.
12 October 2014
Rated 5.0 out of 5.0 by mike5613 Great Place to Stay for Business
Newly remodeled and updated. Clean facility excellent staff. I would recommend wholeheartly.
04 October 2014
Rated 5.0 out of 5.0 by comfybedlover17 Clean hotel with a comfy bed!
We loved our stay at this hotel! The price was reasonable regarding the room/bed size, and the bed was AMAZING!! Definately going to be staying in this hotel again next time we visit family!
29 September 2014
Rated 5.0 out of 5.0 by banditmom3 Great place to stay
Room was clean and staff was very friendly ! Breakfast was yummy. Checkout was east and fast !
29 September 2014