Rated 4.1 out of 5 by 106
Rated 2.0 out of 5.0 by HeebyJeeby Once you get into YOUR room- not so bad
The reservation was booked through the front desk because the online booking showed no rooms. The reservation was put under another customer in another state using my credit card info. A week later, I never received a confirmation so I had to call the desk again. I was informed the reservation was cancelled (the other customer obviously did this). I had to start checking weekly to make sure a company required trip was staying booked.
Upon arriving, I checked in and when I walked into the room it was occupied !!! I went back to the desk and was informed I had reserved a shared room (did not).
They switched me to the third floor away from the rest of the people from my company's group.
It was scary to walk into the person's room when they were in the room.
Once the reservation was taken care of, the rest of the stay was okay and the rooms are nice.
21 July 2014
Rated 5.0 out of 5.0 by Jamesjamesp Nice and Clean
I have stayed at this location on several other occasions and it is always clean and a nice hotel.
21 July 2014
Rated 5.0 out of 5.0 by WillieC Pittman Family Reunion
The hotel staff was professional and excellent. They made my stay very comfortable. My only complaint was the breakfast buffet meat was pork and there were no other options.
17 July 2014
Rated 5.0 out of 5.0 by LT656 Great experience while travelling on business
For the short time I stayed at this hotel, I felt quiet comfortable in the environment and the staff were quite friendly and helpful. Having the convenience of a shuttle made my trip quite productive and less stressful, since I did not have to wait for a taxi to get me to and from my office.
Will definitely stay here again on my next trip.
12 July 2014
Rated 5.0 out of 5.0 by grannynanny9 breakfast/room rates
A great place to meet with family for wedding. Clean rooms. Swimming pool the cleanist I've seen in a long time! On site staff sincerely friendly and helpful. A continental breakfast or information re: $10 extra for breakfast for 2 with room before check out would have been good.
Purchased rooms early for discount but when addedd additional night for one of the rooms a few weks later it was cheaper by almost $20! Phone staff did not provide a good explanation.
10 July 2014
Rated 4.0 out of 5.0 by Iowa203 Good - but
Wonderful room. Quiet, large with excellent bedding. The fly and park option is a real money saver. Shuttle on three occasions were great. (I stayed an extra night due to flight cancellation.) But, on my return from NYC, in spite of calling the hotel, I waited almost two hours to get back to the hotel. Result was having to leave Chicago in rush hour. Know that the shuttle is hourly.
Still a very good room with extended parking.
09 July 2014
Rated 4.0 out of 5.0 by geman Good Value
Please see comments on Pool. That was really the only issue we had on the trip. If the pool had not been an issue, we would have not had any issues with this hotel.
07 July 2014
Rated 4.0 out of 5.0 by Zert Location
I liked the location, a little further from the bustle near OHara.
07 July 2014