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Rated 4.1 out of 5 by 54 reviewers.
Rated 5.0 out of 5.0 by Great hotel It is a nice feeling when you walk into a hotel you have previously used and the staff remember you. This is now my experience with this hotel. I'm in my comfort zone. Everything was very satisfactory. I had dinner in the restaurant and my choice of starter was not available. The reason given was a new one to me. The Chef said he had not been satisfied with the quality of the ingredients so it was "off". No complaints with that..As recompense he did prepare for me a main dish which is normally available but during the current autumn season isn't on the menu. Looking forward to my next visit in late October. 18 September 2014
Rated 4.0 out of 5.0 by 2nd Visit Most excellent hotel, problems though at check in. I am a platinum member, but, no room available despite booking three months previous." We are very full, this will be difficult" was the receptionists repeated comment. I just said nothing and ignored his comments. In the end it took a visit to Duty Manager before a room was made available. This was an early arrival, not a late night! This was a second stay in a year, managing to find my way to the different motorways. Very little difference, reception staff English would appear to be getting better. I am disabled and managed to use the hotel without many problems, in fact only one, the "fight through the people, chairs and tables to access the dinning room from the lift, it would need a trip up a set of stairs and down another to get to the restaurant, but stairs are a no-no to me, hence the the "fight". 4 disabled parking places, one is unusable due to mud from garden, and, as ever use of spots by non- disabled this can be expected when the Hotel is full and it means a long walk to the hotel. This hotel I would recommend with one or rwo probs. as above. 16 September 2014
Rated 4.0 out of 5.0 by Good night's sleep and friendly staff We have stayed here several times before. It's a convenient location and a nice hotel. This time though we thought the breakfast wasn't quite as good as before (crepes were a bit tough and coffee didn't seem as nice). We also had a problem in that we couldn't get back into our room after breakfast - the maintenance man came very quickly to sort it out, but it took him two trips to do so. We were about as far from reception as you can get so he covered a few meters, but was cheerful about it. But we slept well and the staff were as always very friendly 08 September 2014
Rated 4.0 out of 5.0 by A little below standard We have stayed in this hotel many times and believe that some areas are due for a refresh 04 September 2014
Rated 4.0 out of 5.0 by Friendly efficient staff Pros: Staff coped well with an influx of a large coachload of tourists who presented a challenge to the efficiency and professionalism of the staff from front desk to restaurant to bar...I watched in amusement as the staff tried to interpret the requests from Chinese to French via a vague understanding of English....they did very well and did not neglect the requirements of other guests...I found the service pleasant and any request for extra cutlery etc at breakfast was met with a smile and actioned very quickly...full credit to them as they were very busy on the Saturday 27 August 2014
Rated 5.0 out of 5.0 by englos lille great base for Belgium and N.France excursions..hotel and staff are of the highest quality for this price range of stay,so,good value. 26 August 2014
Rated 5.0 out of 5.0 by Excellent Hotel, Great Location Enjoyed our stay at this Holiday Inn Englos, Good location for Days out in Lille / Ypres, Very comfortable quiet large room (205) with air conditioning, comfortable bed and nice decor. Excellent breakfast buffet and free parking. 25 August 2014
Rated 4.0 out of 5.0 by Very convenient for road users but a little jaded We have used Holiday Inn Lille Englos on several occasions over the years. It is a very convenient location for drivers and is generally clean and very comfortable. The staff are always very helpful and informative. The area is safe and secure and car parking is free. The breakfast is good, although we felt that it was not as good for choice and quality as on previous occasions. One problem we encountered before and now is that of children running along the corridors after 9pm. It is very annoying after a long day's drive and when you're trying to get some sleep before an early start. 19 August 2014
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