Rated 4.6 out of 5 by 127
Rated 5.0 out of 5.0 by Wright71 Great staff
The staff at this hotel is awesome. They are why I stay here. The rooms are ok but the service is excellent!
20 January 2015
Rated 5.0 out of 5.0 by Donald1954 Excellent Staff
I travel all the Midwest and stay mainly at a Holiday Inn. They are all great but I really enjoy staying here. The rooms are awesome and so is the staff. While all are excellent one stands out and that is Molly. As a Union Rep I know first hand how important it is for a company to have excellent employees. I believe you are very fortunate to have an employee of her caliber. I will continue to use your hotel and recommend it to my fellow workers and friends.
19 January 2015
Rated 5.0 out of 5.0 by LR64 Warm, caring staff at this hotel ...
My stay at the Holiday Inn was exceptional from the get-go. I checked in late Friday night and Molly (front desk) talked me through everything I needed to know in case I needed to extend my stay (which I did -- twice). I was there because my father was in ICU at Memorial Hospital and I didn't know which direction things were going ... Molly wasn't just accommodating with my reservation; she was compassionate and caring, as well. And Heather in the hotel restaurant was amazing, too. I feel like I made friends during my stay. My room was very comfortable, and the housekeeping staff was terrific. Sadly, my father passed away; as painful as that is/was, the hotel staff couldn't have been more warm and helpful. I feel that I was led to this hotel and the people who helped me. I will absolutely recommend this Holiday Inn to my friends and anyone else who will listen. Thank you so much for everything ...
18 January 2015
Rated 3.0 out of 5.0 by larrymcj Great staff, decent room, DO NOT eat at the restaurant!
Normally we stay at Holiday Inn Express hotels but I inadvertently booked this instead of the nearby Holiday Inn Express. The front desk staff was very accommodating with regard to a problem in our room the cleaning staff had neglected. They moved us to another room and gave us a $20 voucher for breakfast.
We ate dinner there, which was a HUGE mistake. DO NOT let the staff convince you it is a good restaurant...it is NOT!!! Everything we had was just barely edible and the waitress we had was not attentive, even though there were only a few people in the restaurant. I'm glad the $20 voucher paid for breakfast as it was equally as bad.
The mattress on our bed was the only reason I gave the comfort three stars...it was not comfortable at all. Bottom line is I would stay in one of the other IHG hotels in this area if I ever return.
04 January 2015
Rated 5.0 out of 5.0 by NYE2014 Highly recommend
Very nice property with an excellent staff. The restaurant is very good. Mark, at the front desk, is definitely a key asset.
01 January 2015
Rated 5.0 out of 5.0 by captjack Clean, friendly and fun
The employees working at night are the best. From Mark, Molly, Jennifer, Mary and Lizzy they rock it!!! They are the reason that I keeping coming back when I'm in town.
23 December 2014
Rated 4.0 out of 5.0 by Brad718 Clean and comfortable hotel- great staff
The hotel staff were fantastic- very polite, very helpful.
21 December 2014
Rated 5.0 out of 5.0 by Cole5 People Make the Difference
I am a frequent traveler for work and this is by far the most friendly and accommodating staff. The hotel is always clean and the service is professional. Multiple people always asking about your stay. The restaurant (Kem's) serves a great breakfast and dinner.
14 December 2014