Rated 4.3 out of 5 by 371
Rated 5.0 out of 5.0 by gopherellen Best Holiday Inn around!
Every visit here is spot on, and when small errors occur they are dealt with graciously.
Superb staff across the whole hotel, in particular the mature lady on reception who we have seen here for several years. She works LONG days and always greets every single person through the front doors with a lovely smile and happy greeting no matter how tired she must really be!
She's ultra efficient and even had our new room keys ready when our stay went from our booked rate to a reward night so we weren't locked out!
What a star to ensure such attention to detail.
Thanks to all at the hotel for another great stay. See you next time!
August 28, 2015
Rated 5.0 out of 5.0 by gopherellen Yet again a tot notch place to stay with great staff
What a relief to come back to this consistently excellent Holiday Inn Hotel. One where they value every great, take the time to enquire about well being (& seem to genuinely mean it) and go that extra mile for their customers. Several of the other ones we use could learn a thing or two or more from the team here!
Clean room, superb receptionist (A lady is her mid 40's with short hair who remembers us each time - she really is a gem and makes this hotel stand out. I feel terrible I can't recall her name but I think it is Karen?) Great bar staff and superb breakfast selection and helpful staff.
We had a room in a quiet location so had a great nights sleep and our family joined us in the restaurant for a meal one evening which was nice.
We stayed here at Christmas and were blown away by the christmas morning stocking on our door! This time they had a Hawaii cart set up near reception with drinks, sweets and nibbles for guests and children.
Please someone at HQ use this hotel to role model to the lesser level franchaises out there as this should be your benchmark for standards.
August 28, 2015
Rated 4.0 out of 5.0 by Jazzyal Great caring staff, well equipped gym
I stay at this Holiday Inn quite a bit and the staff are always courteous and attentive to my needs. Food is good and I can more often than not get a seat in the bar to take in sports while eating.
I am using the health club more now and this is well equipped and not too busy. Also good staff in here.
Altogether a very good example of Holiday Inn hospitality.
August 27, 2015
Rated 5.0 out of 5.0 by stevie dee excellent breakfast
August 26, 2015
Rated 5.0 out of 5.0 by Gazzarooney Business stay
Hotel was selected via our corporate booking service and was a very relaxing place to stay, Coveniently located close to local amenities with plenty of on site parking available, Room was large. comfortable and very clean. Large selection of Tea and Coffee in the room and replenishments available from reception. Restaurant in the hotel was very pleasant and offered good choices at reasonable prices. The swimming pool was very clean and the staff within the leisure centre very welcoming.
August 24, 2015
Rated 5.0 out of 5.0 by kelvin7 excellent service..
excellent service.. great professional friendly staff.. great breakfast...
August 20, 2015
Rated 3.0 out of 5.0 by Dougalted Tired rooms
Having stayed in quite a few Holiday Inns and Express's, this hotel looks modern from the outside, however the rooms and bathrooms are now considerably dated and tired. They do need a refurb program. Our room was overlooking the A27 and was noisy especially in the morning - poor double glazing.
We did not have breakfast ( £9.50 at Reception or £15.95 on line ) but friends who did said it was poor and not worth the money.
August 20, 2015
Rated 5.0 out of 5.0 by Joid Warm welcome and comfortable
A good location and a warm welcome on arrival made for an excellent start to our weekend break.
Despite a wedding taking place in the hotel there was sufficient space and noise limiting infrastructure for us to have a quiet evening if we wanted.
The evening meal was the only issue, on this, my first visit to this venue. we were placed at a table under the air conditioning and was cold in a matter of minutes. the food took a while to appear and failed to meet our expectations.
In general, the stay was excellent and the staff hardworking. The reception staff are good communicators (even with me 'Mr Grumpy') and displayed their skills by putting a smile on anyone who stood before them. Well Done! I recommend this venue to you and all.
August 19, 2015