Rated 4.3 out of 5 by 183
Rated 1.0 out of 5.0 by August Guest Fine if you want to battle the wedding hordes for space and breakfast
We were called in advance with a suggestion we would relocate to an alternative hotel in Portsmouth due to a system error on their part. When we asked for the extra fuel cost to be covered, we were told our room would be available after all.
However, during our stay there were not one, but two wedding receptions. The communal areas were crammed full of people and noise and there was a long queue for breakfast. Once seated, the staff were inattentive and the debris from previous diners on the seating was left un-cleaned.
The room was comfortable, but facing the main road, so we were aware of the traffic noise.
12 September 2014
Rated 2.0 out of 5.0 by scott1959 Disappointed
Bedroom and bathroom need refurbishment. No light bulb in bathroom. Cold water tap needs rewashering. Tiles coming from wall. Water damage to wall in bedroom behind wash basin. Security stay on window not fixed. Picture fixed to wall behind TV. At breakfast had to ask for bowls, butter, friut juice, friut and croissants. Dirty plates not cleared from tables. Toaster broken
10 September 2014
Rated 3.0 out of 5.0 by Mags17 Excellent room comfortable bed
Unfortunately we arrived with a wedding reception in full flow making the public rooms, bar and restaurant noisy and overcrowded.
09 September 2014