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Rated 4.2 out of 5 by 400 reviewers.
Rated 5.0 out of 5.0 by Great service and friendly staff I was really impressed with this hotel, as I've done extensive business travel. The staff was very friendly and were very responsive to my needs. I particularly enjoyed the breakfast staff. I would be glad to stay here in the future. September 29, 2015
Rated 1.0 out of 5.0 by Very Disappointed Accommodation/room was very poor. 1. First night after checking in we went to our room to unpack, the room was stuffy tried turning on the Air conditioning but it did not work. The sofa bed which my two children were to sleep on was so uncomfortable that they slept on the floor, I complained to the hotel manager the following morning but nothing was done. 2. Second night same again children slept on the floor. Following morning I spoke to the manager again thinking that he would offer us an alternative room, but this did not happen. We decided to go home and cut our break short, even though we had paid for 3 nights accommodation. 3. I would not stay or recommend this hotel. Overall a very disappointing experience. September 25, 2015
Rated 5.0 out of 5.0 by Good location, Comfortable room, free parking, good location, good food September 23, 2015
Rated 4.0 out of 5.0 by Decent standard HI Generally up to expected standard for Holiday Inn. Wifi didn't work, and drinks in bar expensive, but overall good. September 23, 2015
Rated 4.0 out of 5.0 by Staff Make This Hotel I stay at Holiday Inn hotels quite regularly and they are all very good, however, due to a work course I have stayed at Farnborough twice recently both for two nights. The staff are excellent; yes, a few errors have been made due to inexperience but this is more than made up for by enthusiasm and politeness. Being alone, the staff ensured they made time for me when I needed to chat and left me alone when I didn't. Several staff acknowledged they had seen me before and their welcoming smile made me feel special. The only disappointment, this time, was my bedroom. I didn't mind it being at the furthest point possible from reception, as this meant I walked off my excellent breakfast and dinner without having to go to the gym but the bathroom sink desperately needed replacing and hadn't been cleaned properly (probably due to the many cracks in it!) The rest of the bathroom and bedroom were spotless. I look forward to going back to Farnborough, hopefully soon. September 21, 2015
Rated 5.0 out of 5.0 by Another Excellent Week at HI Farnborough Big thanks to the staff at HI hotel in the area in my view. Looking forward to next week's stay already!!!! Try it ! September 20, 2015
Rated 5.0 out of 5.0 by An enjoyable break We had an enjoyable short break to visit the area and were very pleased with the welcome and facilities provided by the hotel. The staff were all willing to help and we enjoyed our breakfast that were included and the dinner we also had in the Restaurant. September 16, 2015
Rated 3.0 out of 5.0 by Average... I stayed at this hotel because the HI in Guildford was full. This one isn't nearly as nice! September 15, 2015
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