Rated 4.2 out of 5 by 151
Rated 4.0 out of 5.0 by Air Show Staff Good with a touch of fawlty towers
I have used this hotel every couple of years for some time. The modern areas are now beginning to show their age but the beds are comfortable and the bathroom clean with a good power-shower. The long term staff are always welcoming but there had been an obvious influx of new/temporary staff just prior to my arrival.
However, my stay (spread over 3 weeks) was marred by twice being told (incorrectly) that I had no pre-authorised credit. This was especially embarrassing in front of fellow workers and infuriating on the second occurrence. I also had one very disturbed night with noise from an adjoining room that only stopped at 6am when I needed to get up. There is little soundproofing between rooms in the 'modern' section.
Restaurant food was ok but staff experience did not match their enthusiasm, leading to some rather strange moments at the table. The bar would benefit from stocking some proper beer.
My major complaint was that there was no fridge in the room; I didn't need a mini-bar but did want to keep drinking water, milk and chocolate cool during an unusually warm July.
25 July 2014
Rated 4.0 out of 5.0 by RGTM Nice place - great staff during Airshow
My fiancé and I stayed at the Holiday Inn Farnborough during the Airshow and had a lovely experience. The staff was absolutely on their A-game; they were attentive, helpful, and timely in their services.
23 July 2014
Rated 4.0 out of 5.0 by JFTP Pleasant hotel with great staff
I enjoyed my stay at this property during the Farnborough air show. The hotel was much more organised than I would have imagined.
It was a very hot day and I was very pleased to receive a cool lemonade as soon as I walked in to the lobby. My platinum status was recognised by the desk staff with a complementary chocolate bar and room upgrade which was nice especially as the hotel was very busy.
The property it's self looks a little odd from the outside as there are 3 sections that have clearly been built in different eras with no consideration to the overall aesthetic. Reception is in a 1930s building, the main block is late 60's and there is a 90s part at the back.
I stayed in the 60's block and it did feel very old when walking through the corridors. The room was nice once inside and had good quality furniture and fittings. The air conditioning did a good job of keeping the room cool on this particularly hot day.
I ordered a burger from the restaurant which was delicious if a little expensive.
I would recommend this hotel.
23 July 2014
Rated 5.0 out of 5.0 by Joy213 Made to feel like VIP's
All the staff we encountered at this hotel were excellent.Our experience began even before we arrived for our two night stay.I booked through a agency and when the confirmation came through it was more than I expected and did not include breakfast but aquick call direct to the hotel sorted this out and got us signed up for the loyalty club gaining loyalty points for our stay and free wi-fi.We were travelling with our 12 year old son to visit the air show and the location of this hotel was second to none for this as it was just a 10 min walk away. However it was the staff that made our stay so memorable as they were all so friendly that we felt like VIP,s.In particular we would like to thank Charlotte ( trainee manager ) for a very efficient check in ,Robert (manager) for talking to my son all about the planes and the show and booking the barbecue for us on our second night and the restaurant manager who looked after us at the barbecue and gave us tips on where to do our shopping on the way home - we will definitely stay at a holiday Inn again !
22 July 2014
Rated 4.0 out of 5.0 by D_14 Short stay
Expensive for hotels i usually stay in. not sure if it was inflated prices due to the airshow being on.
Conmfortable and clean rooms, freindly staff and good hotel in general. Free parking on site is a bonus.
22 July 2014
Rated 4.0 out of 5.0 by SmokedMeatPete Nice stay
Staff here always top notch. The gym and pool adjacent to the building are a great free bonus. Food is good and the location is good, plenty of convenience stores and restaurants within walking distance. Rooms might be a little chilly for some, perfect for me.
21 July 2014
Rated 5.0 out of 5.0 by EBTitan Air Show Stay
Very convenient location - excellent staff and service. Hotel could use some updating. Would definitely recommend... You will be treated vey well...
20 July 2014
Rated 4.0 out of 5.0 by Royster7 Another Quality Holiday Inn
Stopped here for one night on the 5th july. Arrived early knowing my room wouldn't be available till 1400hrs. But the Staff where excellent in taking my bags and tagging them and putting them in storage so i could get on my way for my days activity.
Probably the only negative for this hotel is the price of the Wifi. In this day and age it should be free. If all the fast food chains can do it for free i'm sure Holiday inn can.
All in all a comfortable stay.
11 July 2014
Rated 4.0 out of 5.0 by SomeoneElse Pleasant room and hotel
One of the nicer business hotels I've stayed in. Recommended.
06 July 2014
Rated 1.0 out of 5.0 by willitbeornottobe It was no Holiday this time!
This hotel is tired and depressing to walk around the accommodation areas. Very little facilities for children and families. Grass area could do with a fenced in play area. Nice notion to give kids a voucher for cookies and milk from the bar but not so hot when the kids come running back "afraid" because of all the loud inebriated wedding guests filling the bar. Fortunately Ashleigh(Restaurant) came to the rescue. This girl has a good way with people and is an asset to the hotel.
Niell at Reception, a lovely helpful bloke, as were the others there.
Some cleanliness issues. Management should check the toilet bowl rim in room 326 as, in the words of my six year old son who said "that's disgusting", when he saw it from bath level at bath time. No energy to complain while there as I had not slept due to the "concrete slab" I had slept on for two nights. Sorry HI but this place is in the same condition as the rim of the toilet bowl. I hope
you can address my candid response for the sake of other travellers and your hardworking staff.
03 July 2014
Rated 5.0 out of 5.0 by Zelie Outstanding stay
On the desk, when we arrived, was a young man called Neil. His helpfulness and attitude make him an outstanding ambassador for your company. On arrival he took our bags to the room, did so again when left. In between those times, he as cheerful, attentive and cheerful. We genuinely hope that someone with senior authority in your company takes the time to contact Neil to both congratulate and thank him for his customer relations. We hope to find more Neil's when we visit other of your hotels in the future.
03 July 2014
Rated 5.0 out of 5.0 by potter2014 Legoland Mini Break
Good clean hotel. Very friendly and helpful staff. Room had everything we needed from tea/coffee,ironing board ,hairdryer and endless toiletries. Not the hotels problem but we had a family next door that kept trying to open the interconnecting door all through the night so our nights sleep was not that great.
Pool good for the children and loved the fact they supplied you with towels.Also sauna, steam room and jacuzzi.
Dinner was OK, what I expected really for the price as kids ate free (£40 for dinner 2 adults 2 children) Breakfast however was great. Cooked,continental,cereal,fruit,tea,coffee etc etc the list goes on.
Easy to find. nice little touches like childrens welcome pack, milk and cookies before bed.
Would d recommend and would defiantly go back due to cleanliness and friendly staff.
03 July 2014
Rated 5.0 out of 5.0 by tony1398 fantastic food and service
staff at reception went out of their way to make sure our stay went
smoothly.I had driven 300 + miles to attend a birthday bash for my son ,everything was as good if not better than i expected.All the family who traveled varying distance commented on how good the staff were and how good the service they received after their long journeys.What can i say about the food ? scrumptious is the only word that springs to mind.
02 July 2014
Rated 5.0 out of 5.0 by Joselo2014 Great Experience
Fantastic hotel. Very well kept. Very clean. Staff are very friendly and helpful. Would definitely recommend eating in the hotel.
01 July 2014
Rated 4.0 out of 5.0 by Jack44 Friendly staff but horrible bedding
The staff were very friendly. The pillows were very thin and hard. The mattress was of poor quality as well. If someone is in the adjacent room, you can hear the television in that room. The Internet access was good but the speed was very slow!
30 June 2014
Rated 5.0 out of 5.0 by WORCSCLARETANDBLUE EXCELLENT!
Stayed only for one night as attending a family event nearby but would highly recommend this hotel. Had rooms 115 and 116 and they were absolutely immaculate, admittedly they looked and smelt new but they were spacious and very well kitted out. Staff on the front desk were superb and proficient both when we checked in and checked out, plus also the bar and catering staff were very attentive.
A big thumbs up for this hotel and the staff who run the show. Well done!!
26 June 2014
Rated 5.0 out of 5.0 by den01 Reception Team
The Reception Team at this hotel were extremely polite efficient and a credit to Holiday Inn. The attention they paid to all members of the party and the individual attention given to my 4 year old grandson made us very welcome after a long car journey. He still talks about his cookie and milk on arrival! Even after two days at Legoland he still tells eveyone about this.
25 June 2014
Rated 5.0 out of 5.0 by Hanco46 Fantastic staff and service
My wife and I stayed at the Holiday Inn Farnborough to celebrate our Golden Wedding anniversary. We had an unforgettable time thanks to the staff. The food was perfect both nights of our stay and I would recommend this Hotel.
25 June 2014
Rated 5.0 out of 5.0 by Bob! good location, comfortable and intersting facility
overall this visit exceeded expectations - efficient and friendly check-in, comfortable room and an enjoyable garden for dinner. The location is good for te h business meetings in Farnborough.
24 June 2014
Rated 5.0 out of 5.0 by Musha123 Clean and Tidy Modern Hotel
A very clean and Tidy modern hotel. We had a family party here and all were catered for, from Young to old
23 June 2014
Rated 5.0 out of 5.0 by Paigeolivia24 Enjoyed our stay
The hotel is very nice and relaxing and in very pleasant grounds and surroundings.
The staff are very helpful and provide a warm welcome on arrival.
Another little touch is a free chocolate bar and a voucher to get our grand daughter free milk and cookies in the bar.
It sounds trivial, but it is a little something extra.
The rooms are comfortable and have blackout curtains that make a tremendous difference during the light mornings.
There is also a pool and leisure facilities, but we did not get to use them.
I would recommend this hotel and would certainly stay again.
19 June 2014
Rated 5.0 out of 5.0 by Scuba Stevo Value for money and very pleasant and helpful staff
Used for a legoland weekend visit and would recomend. We would also sty here again.
19 June 2014
Rated 5.0 out of 5.0 by Indexer Happily surprised
Hotel looks like a small stately hom from the outside and yet inside is modern, fresh and well lit.
Staff were courteous and not over the top.
Room was everything I expected but in better condition and with all the euqipment we needed.
Leisure facilities were brilliant and really provided us with a relaxing afternoon.
Breakfast was well organised, again in a clean, modern and well lit area. Food was of good quality and service was prompt and helpful. Pancake machine was a hit!!
Overall the price we paid we were very satisfied.
19 June 2014
Rated 5.0 out of 5.0 by Ink Man Holiday Inn Farnborough
Surprisingly good hotel. We did get the room for significantly less than the advertised price. Still, we had heard mediocre comments from locals, but had an excellent stay. Will try to stay there again, and will recommend it to friends if the price is right.
16 June 2014
Rated 4.0 out of 5.0 by Faw1 excellent breakfast
4th or 5th time we've stayed here
pleasant, quiet room
excellent buffet breakfast
16 June 2014
Rated 5.0 out of 5.0 by don1984 weekend family stay
Arrived to be greeted by Neil. What a great genuine nice guy. Who put us at ease and was very helpful. Room was lovely (quad room) didn't hear a thing in the night. Not like most places I've stayed at. Room was super clean. Lovely added extras. Pool was nice too. Great food. Lovely breakfast. Overall really made our weekend perfect
15 June 2014
Rated 5.0 out of 5.0 by greggieG One night with small children
Hotel was lovely. Clean, smart. Staff were very welcoming. Reception team couldn't do enough to help us. One child had a birthday and staff made a point of noting the special day for him.
All excellent, I'd definitely recommend.
11 June 2014
Rated 5.0 out of 5.0 by elleB046 Welcoming and family friendly
Stayed at this hotel as part of a legoland deal. On arrival the staff couldn't have been friendlier. Having two children and a baby with us, we stayed in a family room which was not huge but more than sufficient for one night. The children were catered for with activity packs, milk and cookie vouchers, free meal (kids menu with crayoning) and even a mini lunch pack on check out. Be warned there is no lift but staff are more than willing to help you negotiate the stairs. The restaurant food is good if a little pricey but balanced out with kids freebie and breakfast was very good. All in all, a very pleasant stay.
06 June 2014
Rated 4.0 out of 5.0 by Paul O Overall good value
Stayed for a week. Hotel generally very good with friendly staff at all levels. Nice rooms which were a good distance from the main lobby and bar which made for a nice quiet night. On the negative the cost for internet access is very high.
04 June 2014
Rated 5.0 out of 5.0 Excellent value for money stay with great service and comforts
Booked for 2 nights a family room for a trip to legoland (half hr drive away). Great friendly service from all the staff. The family room was spotless and had all amenities. A double bed, sofa bed with pl out trundle and a cot provided for the baby. Spacious enough room given there were 5 of us in it. Super clean and every seemed very new. Bathroom towels etc were fresh each day appeared to be brand new.
Breakfast range was extensive and delicious. Our children especially loved the pancake making machine!
Wouldn't like to fault anything really.other than the The leisure club was a little tired and pool and changing rooms could do with an update (no baby changing table). But again the staff were super helpful and friendly.
Wouldn't hesitate to stay again or recommend.
04 June 2014