Rated 4.4 out of 5 by 51
Rated 5.0 out of 5.0 by Kath13 Great place and wonderful staff!
This was our second trip to this hotel as part of a group and I can't say enough about the Staff, who welcomed us back so warmly and went above and beyond the call of duty on a daily basis! Special thanks to Julio and Monica and everyone there for making our stay so wonderful!
01 February 2013
Rated 5.0 out of 5.0 by Sunseeker Excellent location and facility
The only drawback is that the pool and pool deck was on the shady side of the building! Florida + Sun. Otherwise, good pick.
07 January 2013
Rated 3.0 out of 5.0 by mhr1945 housekeeping very bad
I realize that the hotel was hosting a lot of kids for the hockey tournament. but the floors in the lobby, and elevators were in very bad need of a vacuum cleaner. our room was great. staff was great.
05 January 2013
Rated 2.0 out of 5.0 by FrankThePhoneman Big Ant Infestation
The Hotel was very nice until our last evening when the room was severely infested with ants. Clothing that was in the draws was completely covered with ants. We checked out earlier on our check out day. The front desk advised, and we were told, that their manager would be contacting us regarding compensation. However, to date, we have received no correspondence. I believe they just don't care about customer service. Our bill was covered with priority points that we have earned, and we were not treated as a Platinum Priority Member.
23 December 2012
Rated 5.0 out of 5.0 by quattro456 Nice place to stay near the airport
Only stayed one night for an early flight out the next morning. Hotel was clean, staff was friendly and the wake-up call and van to the airport were on-time. Very nice experience. Thanks!
19 December 2012
Rated 5.0 out of 5.0 by ACRickO Great Service
The staff was great! This a is a very nice place to stay and easy transport to the airport.
13 December 2012
Rated 3.0 out of 5.0 by Charleyman1 My experience
Overall this is one of the nicest hotels I have been too..however, I was not happy that I did not receive a wake up call at 3:00AM as planned. I called the reception, and the only excuse I received was "I am sorry". This was totally unacceptable. I am quite uncomfortable to relax since I can not trust a simple request. Other wise I would have provided an overall experience of Excellent. I need to reconsider if i stay the next time since there are other hotels close by.
09 December 2012
Rated 3.0 out of 5.0 by Hoek Nice setting
This hotel has a nice setting on a lake. Good food available on site, but not much close by to walk to. Staff was helpful. As a platinum member, I was surprised to have to pay for coffee in the morning.
Hotel was very clean. Only complaint I had was to look at the same dirty dishes in the hallway for almost 2 days, form someone's room service. How can the maids clean rooms all day and not remove dishes in the hallway?
Nice jazz music on Friday....overall a nice place.
25 October 2012
Rated 5.0 out of 5.0 by Gramof4 Helpful and friendly staff
The rooms were clean and well maintained. The staff was eager to help us whenever we needed something
Great location also.
20 October 2012
Rated 5.0 out of 5.0 by Vivianne Great
The Hotel was very clean and welcoming. The rooms were very nice and the staff was super
18 October 2012
Rated 5.0 out of 5.0 by JEJ60 Nice place
Very comfortable hotel. Would like parking for a park n fly included in rate.
18 October 2012
Rated 5.0 out of 5.0 by laharecpa Great experience
If you are visiting Ft Myers, this is a great place to stay. Very clean with a great staff.
14 October 2012
Rated 5.0 out of 5.0 by Wildcatfan33 Friendly, comfortable at a good price!
This hotel is one of the friendliest hotels we have ever stayed! It still looks brand new - the employees care about you and the hotel.
07 October 2012