Rated 3.8 out of 5 by 193
Rated 4.0 out of 5.0 by RapidRay Very attentive staff.
Staff were great and attentive. My gang were treated like family members by a very courteous staff. The location was great for visiting our family members in the Gainesville area. The breakfast was a treat for the family and a great start for the day allowing planning for the rest of the day.
August 1, 2015
Rated 3.0 out of 5.0 by Micmac02 No internet, riding elevators like thowing dice
I arrived in the midst of a huge event, I could not make it to the desk due the the enormous number of congregants in the lobby. I was not recognized as an Ambassador Gold Member, I had to request an upgrade. It was reluctantly granted. The internet did not work the entire time of my stay. I was stuck in the elevator twice and luckily escaped by my own efforts.The interior of the property is tired and worn, my shower had mold in it.
July 30, 2015
Rated 2.0 out of 5.0 by hilo54 old hotel did improvement
this holiday inn do not come up to the standard of other holiday inn . it is hurting the brand name of holiday inn. the hotel was under another brand and is own and operated by a hospital .
July 25, 2015
Rated 4.0 out of 5.0 by socmonkey Nice place.
The vending machines were not working. We usually stay at HIE and are used to the paper being delivered to the door. Also the bill is usually slipped under the door on the day of checkout. But otherwise it was a nice stay.
July 24, 2015
Rated 3.0 out of 5.0 by Janet1957 OVERALL POSITIVE, BUT RECOMMEND SOME UPGRADES
The staff at this hotel was great. I have no complaints about them whatsoever. Our room wasn't ready when we got there, even though it was after the check-in time, and they provided us with something to drink while we waited. The hot breakfast was good and the staff there were also more than helpful. The room however was just so-so. It seemed clean, at least the bed and bathroom seemed clean, but the chair in that room needs to be put out with the trash. There were stains all over it and I would not dream of sitting in it. Also, the furniture needs to be upgraded. The piece of furniture holding the TV just had empty compartments, no drawer, etc. Very odd and unattractive. If we had not needed more than one room, thus limiting our budget, I would have splurged and spent more money and maybe gotten better accommodations. Overall just barely an average experience.
July 23, 2015
Rated 5.0 out of 5.0 by Holcomb2000 Nice
The hotel was very clean; the staff was very polite, and the room was awesome (especially for the price). Glad we chose this place. The only complaint I can think of is the low/unstable wifi signal.
July 21, 2015
Rated 3.0 out of 5.0 by Salty74 Review
Nice hotel and good staff.
The room was nice but the hotel is suffering from age and we had several mechanical problems with the elevator and remote door access.
The breakfast was very good but the staff was overloaded for the amount of people. I would think management should be able to better anticipate guest capacity and adjust to meet demand.
July 21, 2015
Rated 5.0 out of 5.0 by Marjo1 Cleanliness of room and hotel
Excellent place to stay. Clean rooms and very accessible.
July 21, 2015