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Rated 4.5 out of 5 by 604 reviewers.
Rated 3.0 out of 5.0 by servicos de telefone Como relatei anteriormente, nao pude realizar chamadas telefonicas do quarto , atraves de cartao telefonico, para telefones da area de Gaithersburg nem para o exterior, no caso o Brasil., o que me causou muito transtono. April 25, 2016
Rated 5.0 out of 5.0 by Rooms are clean and bed is very comfortable The showers are nice, but a bit small. Some of the furniture is a little outdate, but still nice. The bed is the best part of the stay. And the entire staff is excellent. Everyone was very pleasant, attentive, and professional, April 25, 2016
Rated 4.0 out of 5.0 by Nice Hotel The stay was great but the internet didn't work. The few times I was able to connect to the wireless the speed was so slow that nothing would load. Other then the internet issues the hotel was great. April 19, 2016
Rated 5.0 out of 5.0 by Fabulous Hotel! but Breakfast not included The Hotel was very big, clean and beautiful but not even a Continental Breakfast was included. That's worth $20.00 for us but it would have been very inexpensive for Holiday Inn to provide and for that reason, we would probably pick a different Hotel next time. April 18, 2016
Rated 5.0 out of 5.0 by great service wonder staff the staff were extremely friendly. I was there early and they were able to get my room ready ahead of the normal check in time. April 18, 2016
Rated 4.0 out of 5.0 by could be better its an excellent property but the rooms have some some issues, the mattress isn't quite comfortable and the temperature AC/heater doesn't work properly. felt warm most nights. Couldn't get it cooled down. the room wasn't cleaned properly each day. the restaurant can benefit from a better selection of menu options, food options are quite limited. April 17, 2016
Rated 3.0 out of 5.0 by Good, but spotty service I stay here about twice a year, primarily because of the location but generally the room and service are good. The room itself was in good shape and recently renovated (which this hotel needed -- a few years ago I got a room where the only plug to recharge my phone was in the bathroom). Bed was OK but pillows all seemed old and the "Firm" and "Soft" ones seemed identical. I used to find Holiday Inn pillows really comfy so I don't know if they switched brands or what. They have refurbished the little restaurant, but the food for the breakfast buffet was the same old average fare. Service was inattentive one of the 2 days I ate breakfast there but good the other day. Bathroom was clean and well-cleaned every day, although if there is a sign saying they are being green by not replacing towels if you hang them up, they should actually do that. I saved the worst for last -- I realized my first morning that there was only an empty bracket where the hair dryer was supposed to be. With my damp hair I told the front desk staff who said they would get it fixed. But when I checked out after 3 nights it still had not been fixed. April 17, 2016
Rated 3.0 out of 5.0 by Special needs If you need anything special due to allergies or health, triple check to make sure they get it right and you don't have to wait (while ill) several hours before they get it right. April 15, 2016
  • 2016-04-28 T12:04:52.769-05:00
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  • loc_en_US, sid_WASRV, prod, sort_default
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