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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 129 reviews
95%
Recommend This Property

Ratings Breakdown

129reviews

  • 5 Stars
    81
  • 4 Stars
    41
  • 3 Stars
    4
  • 2 Stars
    2
  • 1 Stars
    1

Good Place and Good Rest

By

09 July 2016

I stay there 2 nights, good place for rest.
excually, rhere is SKI Resort so this is not a main season.
but for me, with my Familly, really good place for rest in this time.

they have swim place of indoor.
not so much people, worm but raining season.

like this reason, we had a good time of there.
if you have plan of rest, right now you can get.
clean and comfort room and clean air, nature....
good food but little expansive.....

I thank, this is good chance for my rest.

Posted byHotelStaff
12 July 2016
Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look forward to welcoming you back to Holiday Inn & Suites Pyeongchang in the nearest future. With best regards, Hotel Management
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Below expectation

By

17 April 2016

club

I'd recommend holiday inn hotel next to this accomdation.

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Comfortable bed and clean suite

By

13 April 2016

club

quiet environment clean room with extremely friendly staff!

Posted byHotelStaff
15 April 2016
Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look forward to welcoming you back to Holiday Inn & Suites Pyeongchang in the nearest future. With best regards, Hotel Management
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fabulous lodging in decent ski resort

By

01 March 2016

European Alps style buildings make superb match with snow white ski resort. Slopes minutes' walk away. Comfortable and affordable #I mean, for that level of luxury# accomodation.
What I liked most personally was the kitchen. Spaceous and well organized. If you love to cook, then this is perfect. But better bring favorite knife and buy cooking material in town before you are heading to Alpensia. There are only 3 C-stores.
One thing to note ; ladies at check-in desk would get you chilly welcome if you ask something not written on the rule, ie. early arrival.

Posted byHotelStaff
03 March 2016
Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Moreover we do apologize for the services that you experienced with us during holiday. Rest assured that your comments will be reviewed by our team once again and take actions accordingly. Thank you for your comment once again, and we look forward to welcoming you back to Holiday Inn & Suites Pyeongchang in the nearest future. With best regards, Hotel Management
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服务好

By

01 March 2016

club

服务好 但是来这里度假 行李较多 没有服务员帮忙
床是传统的榻榻米, 有点硬 但还是会推荐来这的 另外交通不是很方便

Posted byHotelStaff
07 March 2016
Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look forward to welcoming you back to Holiday Inn & Suites Pyeongchang in the nearest future. With best regards, Hotel Management
Posted byHotelStaff
04 March 2016
Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look forward to welcoming you back to Holiday Inn & Suites Pyeongchang in the nearest future. With best regards, Hotel Management
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舒適的一次旅程

By

26 February 2016

房間比預期的大很多。我們兩家合共8人也不覺濟迫。小朋友最喜歡塌塌米, 大人就有闊大的雙人床。有露台, 可覲望滑雪場。

房間內有設備完善的廚房, 可讓我們起得很遲時可自行煮早餐。

Posted byHotelStaff
27 February 2016
Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look forward to welcoming you back to Holiday Inn & Suites Pyeongchang in the nearest future. With best regards, Hotel Management
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環境非常好, 滑雪場就在旁邊

By

23 February 2016

club

非常愉快和滿足的一次體驗, 房間整體平衡度很高,
提供的物品也足夠, 同行的人都住得很開心和舒適

職員有禮而且體貼, 有教我們坐車和訂車, 地方很大, 讓人很放鬆, 因為近滑雪場, 所以喜歡滑雪的話一定覺得非常方便

Posted byHotelStaff
26 February 2016
Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look forward to welcoming you back to Holiday Inn & Suites Pyeongchang in the nearest future. With best regards, Hotel Management
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comfortable room

By

20 February 2016

club

We enjoy skiing there.
The resort is suitable for families.
We will come again.

Posted byHotelStaff
20 February 2016
Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look forward to welcoming you back to Holiday Inn & Suites Pyeongchang in the nearest future. With best regards, Hotel Management
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需要提高英语交流沟通能力

By

19 February 2016

在酒店社区,包括在整个韩国,感觉语音交流是个大障碍。酒店的相关人员,基本无法用英语进行交流。即使可以,也只是简单的一些信息询问。而且,由于语言障碍,也无法得到更深的完整的信息。

Posted byHotelStaff
24 February 2016
Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Moreover we do apologize for the services that you experienced with us during holiday. Rest assured that your comments will be reviewed by our team once again and take actions accordingly. Thank you for your comment once again, and we look forward to welcoming you back to Holiday Inn & Suites Pyeongchang in the nearest future. With best regards, Hotel Management
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房間寬敝, 適合一家大小

By

19 February 2016

club

我們租住的是兩房一廳一廚房, 很適合一家大小, 住宿地方下面就有超市, 可自行購買食物回房間煮食,距離滑雪地方只有一條路,入住的客人可享有7折租借滑雪用品的優惠。

Posted byHotelStaff
24 February 2016
Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Moreover we do apologize for the services that you experienced with us during holiday. Rest assured that your comments will be reviewed by our team once again and take actions accordingly. Thank you for your comment once again, and we look forward to welcoming you back to Holiday Inn & Suites Pyeongchang in the nearest future. With best regards, Hotel Management
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Room design good for family vacation

By

18 February 2016

For a family which have little child, the room design is easy, safety, relax and convention for them

Posted byHotelStaff
20 February 2016
Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look forward to welcoming you back to Holiday Inn & Suites Pyeongchang in the nearest future. With best regards, Hotel Management
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Nice Suite for Families.

By

18 February 2016

club

We 2A1C stay in 109SQ One Queen BED One ONDOL room. For the valued paid I will say it has very high cost price value. Very big room. Only down side is the ONDOL room option. if the hotel offers same room with queen beds on each room. It will becomes almost perfect. consider the room design with HOME feeling, it would be nice if they provide a washing machine too.
And for families, it is very nice room to stay cause the kitchen is comprehensive. you can cook dishes without big issue.. two bathroom no need to queue in the morning. very comfortable environment. I will rate 9/10 in overall compare to my expectation. HIGHLY RECOMMENDED, especially for family with child under 14.

Posted byHotelStaff
21 February 2016
Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Alpensia Pyeongchang! Thank you for taking the time to convey your comments regarding your recent experience with us. We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction. Thank you for your valuable comment once again, and we look forward to welcoming you back to Holiday Inn & Suites Pyeongchang in the nearest future. With best regards, Hotel Management
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