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Rated 4.2 out of 5 by 592 reviewers.
Rated 5.0 out of 5.0 by Good value Stayed at the Holiday Inn for 1 night before a flight. Check In staff were very good. We had two adjacent rooms which were at the front of the hotel. It was a little noisy with the windows open due to a constant flow of cars and buses throughout the night. The rooms were very comfortable and with the hotel being less than a mile from the North Terminal, it was great that we could take our time in the morning. Our room rate didn't include breakfast but that was not a problem because there is a Tesco Superstore next door (5 minute walk# which has a café that opens at 7 am - quality at Tesco was ok. We also took the opportunity to buy salads for lunch and save on the expense of buying within the terminal (which was packed at on the day we travelled). The Holiday Inn is a good option and good value. 25 August 2014
Rated 4.0 out of 5.0 by Great location, lovely hotel Staff were very friendly and helpful. Brilliant. Sleep disturbed by noise in the corridor. Family room was adequate. 23 August 2014
Rated 5.0 out of 5.0 by Very convenient Very convenient, comfortable hotel. Good value for money with holiday parking. 21 August 2014
Rated 3.0 out of 5.0 by Recommended for one night only We unwisely booked into the Holiday Inn Gatwick for six nights while working in the area. The hotel was crammed with families going off on holiday from Gatwick Airport, which meant that people were coming and going during the night. The resulting noise generated by airport parking shuttle buses parked outside with their engines running, people slamming bedroom doors, and excited children running around in the corridors made it difficult for us to sleep. There was a problem with the air conditioning - it came on automatically in our rooms during the afternoon, meaning that when we got back from work in the evening, our rooms were very cold and took hours to warm up. It was eventually resolved but I had to ask staff three times before the problem was addressed. There were few places to eat within walking distance so we had several meals at the hotel: the food was just about acceptable, but poor value. In conclusion, the hotel is all right if you are getting an early flight from Gatwick and only staying one night - but I would not stay there again. 21 August 2014
Rated 4.0 out of 5.0 by Good convenient hotel for Gatwick Airport Room clean and comfortable. good location. Experienced two problems 1) elevators were out of service 2) validated car park ticket did not work causing delays in leaving in morning. 19 August 2014
Rated 3.0 out of 5.0 by Pre Holiday Stay Check in very good room location very good food very good no problems until we sat on bed ! very low and hard pillows awful bad sleep, just what you need first night of holiday. 19 August 2014
Rated 5.0 out of 5.0 by August 2014 Used this hotel many times, very close to airport and plenty of staff on reception to make checking in quicker. This time went for the package which included car parking, evening meal and breakfast. Used this hotel many times and wouldn't consider using an alternative hotel for future holidays. Agnes in the restaurant was a particular stand out employee :-) 18 August 2014
Rated 5.0 out of 5.0 by Enjoyable stay I was very impressed by the attentiveness and helpfulness of the staff here. In reception, the bar and at breakfast the following morning staff were friendly. Having checked in smoothly, I went up to my Executive room. Extremely clean and comfortable, with handy extras such as bottled water, toiletries and a bathrobe which were appreciated. I couldn't work out how the manual lock on the inside of the door worked but that isn't a problem seeing as you can't open it from the outside without a key anyway. I had a delicious meal at the bar later in the evening, a falafel burger with yoghurt dip and chips which was beautifully presented. There were a few nice options for vegetarians which was much appreciated, including veggie sausages at breakfast which are not usually offered. The atmosphere in the bar was lovely and relaxed. I was a little surprised at the price of one small glass of wine (over £7!) but this is a hotel so it should be expected. In general I enjoyed my stay here and would recommend highly. 18 August 2014
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