Rated 4.2 out of 5 by 613
Rated 4.0 out of 5.0 by Toggy Friendly and efficient service
I found the overall experience very welcoming, clean and pleasant all round. The staff were approachable and helpful.
16 September 2014
Rated 5.0 out of 5.0 Quality of sleep
Modest score on sleep quality was not due to any adverse experiences at Holiday Inn but rather that I had to rise at 4pm to catch the shuttle bus. Otherwise my whole experience was apositive one.
15 September 2014
Rated 4.0 out of 5.0 by bissy Good hotel shame about the bus service to airport.
The hotel is fine for an overnight stay before flying the following day.Shame about the bus arriving nearly full and therefore having to leave people at the hotel concerned the following bus would be the same therefore resulting a late arrival at the airport.
14 September 2014
Rated 5.0 out of 5.0 by Jon211260 First time
Very surprised having never used holiday inns before. Very clean, comfortable and with excellent facilities. Will happily use again.
12 September 2014
Rated 5.0 out of 5.0 True customer care.
Booked on the back of a recommendation and was not disappointed. Arrived in a torrential downpour to find a busy but very efficient reception team with a very warm welcome and an answer to every question.
The bar/lounge was clean with a good range of food
11 September 2014
Rated 4.0 out of 5.0 by jez24 overnight stay
stayed overnight before early morning flight. Very easy check in not aware of IHG membership. Still not sure what this is. Anyway the room was very comfortable and could not hear any aircraft outside. Just a little noise from other people going to bed after I had retired but not enough to cause distress. Very comfortable bed. Did not use any other facilities as I had a very early start so it really just a bed for the night. the shuttle bus was on time if a little crowded I bought return tickets the night before to save time. Perhaps the shuttle bus should be inclusive of the price
10 September 2014
Rated 5.0 out of 5.0 by The Silver Fox Good Overnight Stay
I recently stayed at the holiday in prior to my departure at Gatwick Airport for Cyprus. It wax a enjoyable although brief experience. The accommodation was good and the staff very friendly. We enjoyed a nice meal in good surroundings. We would certainly use this hotel again.
09 September 2014
Rated 4.0 out of 5.0 by colt146 Convenient
A very convenient and comfortable hotel to stay and park at for holidays abroad using Gatwick airport.
09 September 2014