Rated 4.1 out of 5 by 373
Rated 4.0 out of 5.0 by Nickname9999 Great Room, Dreadful Food
Usual good standard of bedroom with all facilities working and all impeccably clean. Bar selection expensive and poor, (no beers other than pale fizzy internationally branded farting juice), not even a Martini Rosso to be had!
It got worse in the restaurant, not helped by the poor command of English exibited by the waiting staff. Dismal and uninspiring choice on the menu. I had a Chicken Ceasar Salad, made with limp Iceberg, not crisp Cos lettuce. Poor cheese and 'croutons' made from chopping a slice of barely toasted Chiabatta into three finished the demolition of a classic dish.
Glad I hadn't booked breakfast! Stay here but eat elsewhere, (at worst, get something delivered!)
08 December 2013
Rated 4.0 out of 5.0 by airman1 short night stop
retired 35 year airline pilot….this was the finest bed I have slept on in a hotel.
Shuttle convenient and frequent, just need to have £3 ready , each way.
05 December 2013
Rated 1.0 out of 5.0 by Viagra Poor since last visit
The bathroom was not clean not to our satisfaction with hair on floor and in the bath.
No frige or bottle water.
I have been a club member for years and redeemed my points for this stay. I would have thought it would have been better not worse as its supposed to be a thank you for continued support.
Really disappointed. Thankfully we had an early flight so left at 5am!
02 December 2013
Rated 4.0 out of 5.0 by DirtRat62 Great Hotel but poor waiting service
We chose this hotel for the third year running for our company roadshow, and the facilities are second to none.
Our problem was with the pre-roadshow management dinner, where to be honest it was like an episode of Fawlty Towers. It started with the first drinks order being wrong, and gradually got worse.
The hotel redeemed itself with an appology and free drinks, but the damage was already done.
The rooms are large, spacious and very comfortable, and the freindly staff make it a very pleasant enviroment.
Breakfast is a usual buffet, and I felt this was poor value for money.
On the whole I would recommend this hotel, but I would limit dinner parties to 4 guests as any more and chaos ensues.
01 December 2013
Rated 5.0 out of 5.0 by Trevanjo Great service
Thank you for the courtesy of your staff.
Our car was returned in an excellent position for pick up, and a welcome cup of coffee after a long flight.
01 December 2013
Rated 5.0 out of 5.0 by TravellingEeyore Lovely Hotel
This hotel brings me happiness and draws me back. The warmth of friendly, helpful staff that make your stay all the more worth it. From the moment you step through the door till you leave. The rooms are big, the beds are big and comfortable. You couldn't ask for more
30 November 2013
Rated 4.0 out of 5.0 by FMG64 Good Value
I used the hotel for one night (flying from Gatwick to Dublin in the next morning). The hotel is decent. The location is very close to Gatwick Airport. There is a shuttle service (£ 3 one way) which effectively runs from early in the morning (every ten minutes from the hotel) till mid-night.
The rooms are big enough to feel comfortable, furniture a little outdated. Bathroom is clean (there were not many towels in the room - enough for a single person).
Breakfast is from 6 (my flight was at 6:25, so I missed it. All in all it is a very cost effective experience.
28 November 2013
Rated 4.0 out of 5.0 by Delseytraveller Perfect for Gatwick Airport stay
Started on positive note with friendly and efficient service from front desk staff.
Hotel is 3 min drive from Gatwick Airport.
Room was large, clean and comfortable. complimentary tea and coffee in room.
Free wifi a big positive
Lighting felt a little dark, an extra floor lamp would make a big difference.
Bathroom style a little dated but in very good condition and high standard of cleanliness.
Would certainly recommend this property and will likely use again.
27 November 2013