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Rated 4.4 out of 5 by 215 reviewers.
Rated 5.0 out of 5.0 by I'll say it again, it's all about the staff. Front desk staff are terrific. Again we were met with a smile, and a warm greeting. Another pleasant stay, and cracking meal in the restaurant. Hope to return later in the year. Keep up the good work. 01 April 2014
Rated 1.0 out of 5.0 by Worst Hotel In The World Paid extra for an executive room which was a waste of money as all you got extra was a settee. No robe or slippers. However the worst thing about this hotel is the noise you might as well sleep out on the street as the noise is horrendous. Its as though the room didn't have any windows in. I will never stay at this hotel again. Zero sleep 16 March 2014
Rated 5.0 out of 5.0 by Good location Chose hotel for its each of access for car and train, and for walking to shops and sights in east of Glasgow. Restaurant excellent with good choice of menu. However, its proximity to the bar meant it was quite noisy at times. 13 March 2014
Rated 5.0 out of 5.0 by Hotel experience My husband and I stayed at the hotel for four nights mid-week and were pleased with our experience. We arrived early in the morning and were expecting just to store our bags until the 2 pm check-in time; instead our room was ready for us. The first night we were in a room with some external noise, but reception moved us to the front of the hotel for the next three nights and that was perfect. The beds are comfortable, they have mattress toppers. The room was small, but clean. The breakfast was absolutely fine, with an excellent choice and you could order food to be prepared for you off the menu. We ate in the restaurant one evening and it was faultless. If you are arriving from the airport by bus, it is an ideal location. Every member of staff we were in contact with, were friendly and helpful. If I go to Glasgow again, I would stay here. 08 March 2014
Rated 4.0 out of 5.0 by very comfortable bed The room which was a suite was not huge but very well decorated,room furniture was modern and in very good condition, very clean,bed was very very comfortable , the only thing about the room was the size of the bathroom(very small) but did have everything you need. staff were very pleasant and polite. didnt eat dinner in the hotel but breakfast was very good. bar was relaxing and fairly quiet. 01 March 2014
Rated 5.0 out of 5.0 by Exceptional As usual the impeccable service was received in a gold elite member and was upgraded to a suite. I then met clients on the bistro abd the good was amazing. The staff from start to finish were helpful, cheery and professional I would and highly recommend. 23 February 2014
Rated 4.0 out of 5.0 by Great Location Great central location comfortable beds, room a bit small but comfortable and pleasant staff 19 February 2014
Rated 5.0 out of 5.0 by Overall experience I was very kindly given an upgrade to a suite which was stunning - Having been a priorityclub member for a number of years, I stay in lots of the chain's hotels through work and a gesture like this was unexpected but very much appreciated - It was just a shame I was only there for 1 night and had to be up at 05:30 !! Thanks to the lady at reception for the upgrade - I guess I should not expect the same when I return next time but you never know?? 14 February 2014
Rated 5.0 out of 5.0 by Very comfortable and relaxed atmosphere We had three rooms all close together, excellent. Each room was well maintained, clean and warm. On the Sunday breakfast was served until 10.30, this is very important when you have been out late the night before. The food was also excellent. The staff in the hotel and dining area were all very helpful. I have stayed in this hotel many times, I have recommended it to friends that have stayed. Also my three sons and partners. Excellent all round. 12 February 2014
Rated 4.0 out of 5.0 by Burns night in Glasgow What a fantastic choice if you are celebrating Burns Night in Glasgow. Superb central location with really good staff and a selection of excellent rooms. It is the atmosphere in the busy bar and lounges with jamming sessions until the early hours. There are celebrities from the Celtic connection festival and a host of visitors from far and wide. 07 February 2014
Rated 5.0 out of 5.0 by Great experience Very friendly and efficient staff. Very clean comfortable well appointed room and the restaurant was excellent. All in all a great experience. 30 January 2014
Rated 5.0 out of 5.0 by Perfect Christmas Break Regular visitor to Glasgow but first time at this hotel and very, very happy with stay. Great location. Walking access to shopping areas and within yards of motorway so car journeys were less stressful too. Only problem was the weather but can't blame them for that! 03 January 2014
Rated 1.0 out of 5.0 by Not up to usual Holiday Inn excellent standard Poor information on web site re car parking and directions. Front of house staff didn't make any effort to greet by name or recognise Priority Club status. Cleaning items left in room and bathroom not cleaned although room supposed to be ready. Not asked about morning paper and none offered. Room had very poor outlook over alleyway and bin storage areas. Bathroom was extremely small as was bedroom. Tiny wardrobe across corner of already cramped room. Looked more like a low end budget hotel. Breakfast was overcooked and very greasy. Very disappointing as usually such a pleasure to stay in Holiday Inn hotels. 31 December 2013
Rated 5.0 out of 5.0 by clean, pleasant room and good service an excellant hotel for a city centre stay. Pleasant and helpful staff, and newly decorated and pleasant comfortable room. 14 December 2013
Rated 5.0 out of 5.0 by great service nice hotel good value nice hotel great staff good value for money well worth the stay 10 December 2013
Rated 5.0 out of 5.0 by great hotel friendly team close to everything You will not go wrong staying here great place great staff 09 December 2013
Rated 5.0 out of 5.0 by Comfortable Overlseeping The condition of the room was excellent and we spent a very comfortable night. The location of the hotel was convenient for touring Glasgow. The handicapped shower was very easy to use. However, the wake up call we requested from the front desk was never made. 08 December 2013
Rated 5.0 out of 5.0 by Good location and friendly staff Enjoyed our stay. Clean and comfortable room. Very pleasant and helpful staff. Good selection at breakfast Quick check-in and check-out. 03 December 2013
Rated 5.0 out of 5.0 by Great service Really friendly, helpful and efficient staff. Room and hotel clean and comfortable, would definitely recommend and will certainly be back. 03 December 2013
Rated 5.0 out of 5.0 by Hotel location Great location for access to Glasgow shops and shows Hotel very clean and staff always helpful, Will visit Glasgow again and use same hotel 02 December 2013
Rated 5.0 out of 5.0 by Very well run hotel The staff were all very professional and friendly, and the room was well designed and comfortable with quality fittings. Good central location and a nice bar and restaurant. Highly recommended. 30 November 2013
Rated 4.0 out of 5.0 by Newly refurbished and well appointed room Close to all amenities and airport bus service. Room very clean and freshly decorated. Had a good overnight sleep. Breakfast excellent value and no problem to prepare some freshly poached eggs. Will use again. 29 November 2013
Rated 4.0 out of 5.0 by very clean accomodation Great central location with excellent restaurant attached. Rooms clean but bathroom spotless. Staff efficient and attentive. Car park just opposite hotel. Only slight downside is that outside traffic noise is disturbing and double bed not quite large enough. However we have stayed three times before and will do again. 27 November 2013
Rated 5.0 out of 5.0 by Excellent Service A very comfortable hotel with helpfull staff,breakfast very good. Would certainly stay here again 21 November 2013
Rated 5.0 out of 5.0 by Accommodating Staff I found myself wanting to stay in Glasgow on what was a very busy night. Nearly all hotels were full. I am a Platinum Ambassador Member and the Holiday Inn Theatreland did not let me down and found me a room. Not only did they do that but they upgraded me to an Executibe Room. This was a paid stay and they even through breakfast in for free . First Class Staff who make this hotel a place were you want to return to again and again Thank You 20 November 2013
Rated 4.0 out of 5.0 by Weekend Shopping Next clean hotel, stall very helpful, stayed a few times now and found the location perfect. Will be back again as we regularly visit Glasgow and would recommend it to others. 15 November 2013
Rated 4.0 out of 5.0 by Great breakfast, clean room what more do you want for the price. Everything was pretty well perfect for the price. Did not sleep to much for the constant sirens outside on the road but no fault of the hotel, just a typical Friday night in Glasgow and did not distract from a lovely stay over after a night out at a show for my Birthday with my wife. Would happily book again. 12 November 2013
Rated 5.0 out of 5.0 Highly recommended Nothing to complain about, good value, excellent sleep and nice breakfast 11 November 2013
Rated 5.0 out of 5.0 by Safe and Super Service! I return to this hotel often when I am in the area. Why? I feel safe. The staff are lovely and helpful. The rooms are modern, warm, clean and comfortable. The bar and dining area is a chill free zone and relaxing....although I miss the sofas! What more would you need? The only negative thing would be that I feel the rates should be more flexible for Priority Club Members. Often, a member pays the same as a non-member, but I believe that if there were more discounted rates on offer, more would apply for membership. Fully recommend a stay here in this elite hotel. Great location - in the heart of the city. I will be back soon..... 11 November 2013
Rated 3.0 out of 5.0 by Old and expensive should be renovated, Rooms smell sour, Restaurant is expensive and avarge quality, but the staff is friendly and helpfull. 10 November 2013
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