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Rated 4.1 out of 5 by 559 reviewers.
Rated 5.0 out of 5.0 by Ideal overnight stop Ideal overnight stop. Have used this hotel and its sister hotel (Hol Inn Exp) on numerous occasions now, when both arriving and flying out of Glasgow and have always been satisfied. It makes a perfect stop for us as we live about an hour and a half away from the airport and we are able to relax before travelling. We will use this hotel again whenever we fly from Glasgow.Leisure holiday 05 September 2014
Rated 5.0 out of 5.0 by A relaxed weekend My wife and I had a number of visits to make with friends in the Glasgow/Edinburgh areas. These were greatly facilitated by proximity to the airport-just across the road and by First Bus services into Glasgow.. We travelled by public transport, both rail and bus providing inexpensive passes for the period of our stay. It was a great boon being able to engage with public transport so easily and to return to such comfort in the hotel each day. 04 September 2014
Rated 4.0 out of 5.0 by Improved Kitchen Happy to discover on our last stay that the food service has been upgraded! A new chef has apparently brought a new menu. Our two evening meals were excellent. 02 September 2014
Rated 5.0 out of 5.0 by Funcionalidad La ubicación de este hotel es extraordinariamente práctica porque sólo hay que cruzar la calle para pasar del aeropuerto al hotel; además, el ruido de los aviones no molesta en absoluto. 02 September 2014
Rated 5.0 out of 5.0 by Good one night stay We arrived about 11pm after travelling all day so the friendly girls on reception were a welcome sight. Our room was lovely, lots of space, very clean, comfy beds, tv with lots of channels, great shower, kettle. The only negative was no iron in the room. We did not have breakfast as it was not included in the room rate so I cannot comment on the food. Location of course is perfect for arriving or departing from the airport. Only a few steps from the terminal building was great when we arrived exhausted. I would recommend and I would stay there again. 02 September 2014
Rated 2.0 out of 5.0 by Poor Value, disappointng We arrived and were shown two rooms which were frankly in a poor state. Furniture was very old, chipped and well overdue an update. In addition both beds for some reason had additional beds in making them very cramped and one room was smelling of smoke. After some discussion we were moved to different rooms on 8th floor which were clean, smoke free an of a different quality. For the price this hotel is not worth it, we have previously used Premier Inns when flying from Glasgow and at £50 per room less the quality was as good. Would not use this hotel again. 01 September 2014
Rated 4.0 out of 5.0 by Fine welcome As usual, an easy stay at this hotel, the personnel being the best asset, it's become such an easy experience from checking in and out to stay in this hotel. You almost forget it is so large as the atmosphere is kept very personal whilst professional too. 01 September 2014
Rated 3.0 out of 5.0 by Incredibly Convenient to Glasgow Airport They told us the airport is across the street from the Glasgow airport and it really is. We stayed there overnight between our flight from the Isle of Lewis and our return flight to the States, and the hotel saved us lots of time and money in cab rides and fares. Extremely convenient. Additionally, the hotel is quiet, very surprising considering its location. This is, I think, due partly to being in the shadow of the airport terminal building (rooms on higher floors might get more noise, we were on the second) and partly due to double windows and the room not facing the airport. That being said, there were two specific problems with our room (209). First, the central heating didn't work. A maintenance man brought us an electric room heater that did work nicely. Second, the shower was very difficult to adjust, I think the mechanism was broken. 31 August 2014
Rated 5.0 out of 5.0 by Great service I took my Mother as we were flying off to Spain, she is now in a Wheel chair for most part and the hotel swapped our room for a disabled one the bathroom was that big you could throw a party in it, it made my Mum,s life so much easier and enabled her to have some Independence which is very important to her The staff also went out of their way to make her stay was as painless and comfortable as posible, they could not have done more for us so thankyou 31 August 2014
Rated 5.0 out of 5.0 by Excellent Breakfast Pat and her team at breakfast provided an excellent breakfast experience - very good standard of food, with very friendly and efficient service. Very impressed by the way Pat led her team - clearly she sets high standards, and her staff seamed very happy to deliver them 28 August 2014
Rated 5.0 out of 5.0 by 2 min walk to departures The location of this hotel is brilliant. Only a 2 minute walk to the airport terminal after a very comfortable night's sleep. 26 August 2014
Rated 4.0 out of 5.0 by Almost Good The oveall Hotel experience is a good one, having stayed here for the last 10 years on many occassions each year, I have found the staff to be very varied in experience. the bars and restaraunt staff are friendly, helpful and personable, the reception staff can be confusing, and some lack the ability to understand a guests needs. Positives:- well presented in the main, well placed on the airport. Negatives :- food can be varied in quality and is a little expensive for what is provided, reception staff are not as customer focused as they should be. Some items in the rooms do not work, bidets and some showers can be very tempremental. 26 August 2014
Rated 3.0 out of 5.0 by OK, not great. We were warmly welcomed and taken care of by check-in staff. though our reservation was misspaced, it was found and a room given. We had booked using miles however, and feel we were given a room to suit not paying cash. it felt more like a converted storage closet or janitors room. Small, the safe didn't work, nor the pants press, wifi was not free unless you are a rewards member, no complimentary breakfast. 25 August 2014
Rated 5.0 out of 5.0 by Comfortable and convenient for airport Stayed at Holiday Inn, Glasgow Airport the night before we flew on holiday. Asked for a quiet room and were given a quiet room at the back of the hotel. Staff were friendly and the meal in the restaurant was very good Would recommend this hotel as it is so convenient for the airport. It may be a nice touch to have biscuits in the room and more milk available. . 25 August 2014
Rated 3.0 out of 5.0 by Best location for flying from Glagow Airport Good overnight hotel for an early flight. IHG member booking messed up. Should have been paid in advance to get supposed deal but reservations department had not entered the payment. Fortunately had a credit card with me to pay. Not impressed! Very noisy fan in the bathroom which could not be switched off. Otherwise ok. 25 August 2014
Rated 3.0 out of 5.0 by Stay here but don't eat here The rooms were fine, as with any holiday inn, but the food was very poor. Food and drinks were extortionately expensive. £7 for a glass of wine!!!! We were not asked if food was ok until we went to pay. Felt like they were trying to push through too many customers and not caring if customers were happy or not. My wife was up during the night being extremely sick, not good for an early flight!. This is the second time we have sent feedback about this stay and obviously no-one has bothered to read the original response, so this one is more detailed. 24 August 2014
Rated 5.0 out of 5.0 by Very Handy The wife and I use this hotel as it is so close to the airport, either going or coming back from a holiday. Stayed there a few days ago and had very good sleep as we arrived in the early hours on the day. 24 August 2014
Rated 5.0 out of 5.0 by Steve Kinsella Good hotel great location friendly staff. Good value 22 August 2014
Rated 4.0 out of 5.0 by Good stay and so handy for airport Bed was a bit soft for me. But I was only there for a night. Breakfast server was not good. It took quite a time to get a coffee and tea and then she gave it to another table. She then took my coffee cup away to bring me a tea cup but she never returned. I just took a coffee cup from another table. The breakfast was nice though. Reception staff were excellent. Very helpful. 22 August 2014
Rated 4.0 out of 5.0 by Food very disappointing plus an hour wait!! A long journey to glasgow. Room as expected except hair everywhere in bathroom. Tried to get a meal in restaurant but was told it would be over an hour wait not what you need after a long journey!! Had room service in the end which I was told would be quick but again close to an hour and not a very good standard 22 August 2014
Rated 4.0 out of 5.0 by When will they do something about the Doors Generally this is a good hotel but it suffers from a severe design failure. The main entrance from the airport is through a double door system which leads directly into the bar (not the lobby). This stupid double door system ensures that both doors are open at the same time allowing freezing cold air from outside to penetrate the entire bar area every time someone goes in or out. This makes the bar area totally uncomfortable as the temperature rises and drops with each client's arrival or departure. I suggest the double door system be adjusted such that one door at a time opens. Can't be that difficult! 21 August 2014
Rated 3.0 out of 5.0 by comfortable bed Can't smoke and can't open windows wide enough with the Air conditioning too loud and car park should be free. 21 August 2014
Rated 3.0 out of 5.0 by Not up to usual standard Unfortunately the room seemed to have been a smoking room at one time. There was always a slight smell of smoke. The staff did offer to get housekeeping to freshen it however this wasn't going to solve the problem. The extractor fan in the bathroom was continuously on and loud and a tile around the toilet was broken. A little disappointing and as I said, not up to usual holiday Inn standard 19 August 2014
Rated 4.0 out of 5.0 by convenient, modern and friendly We enjoyed the convenience of this location, the modern features, the food and the friendly staff but note that the room and bathroom would challenge any cat swingers amongst potential visitors 18 August 2014
Rated 5.0 out of 5.0 by Good experience, extremely convenient, nicest staff Comments: Bathroom very tight. TV very few number of channels Otherwise, great. 17 August 2014
Rated 5.0 out of 5.0 by Hotel Situation Ideal for transiting through Glasgow Airport, unsocial hours seem to be no problem. 17 August 2014
Rated 5.0 out of 5.0 by Bests beds Always a pleasure to stay at the holiday inn. Bests beds ever= bests sleeps ever. Nice warm welcome after a late and long flight and breakfast was lovely. Thanks again for a lovely stay and I will always chose the holiday inn glasgow airport . 14 August 2014
Rated 2.0 out of 5.0 by Awful service, nice room. Nice room - clean and comfortable as you would expect from a Holiday Inn. Unfortunately, the service was nowhere near as good as the room. Accidentally booked 2 nights separately and when I arrived the reception couldn't consolidate my booking so I had to check in again for the second day. Breakfast was ok but the waiter never brought the coffee we asked for - had to get up and ask somebody else to get it. When I arrived home, I was surprised to see that I had been charged for my second night despite the fact I have the receipt from work confirming it was prepaid. Also found a random £20 charge taken off my card. Naturally, I rang to see if it was an error and was told that, contrary to my receipt, my room for the second night had not been paid for and the £20 charge was because I authorised my debit card and I would get it back. A week later and I am still waiting! 13 August 2014
Rated 2.0 out of 5.0 by Most recent stay I use this hotel due to the location to Glssgow Airport, and car rental locations. Perfect for an early morning departure or late evening arrival. Typically, the Hotel is ok, nothing special. On this occasion, the shower did not drain, left standing in 6 inches of water, and the cleanliness of the shower curtain was not what should be expected. 11 August 2014
Rated 3.0 out of 5.0 by Lovely Customer Service shame about cleaners Great location 3 mins from airport terminal. Superb customer service from restaurant staff, bar staff and reception staff however the cleaners of the rooms let the hotel down. Would have expected to have room made up every day and toiletries replenished however this did not happen, even asked the reception desk if this should have and they confirmed that i should have happened. Shame as this spoilt an enjoyable time in Glasgow. 10 August 2014
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