Rated 4.1 out of 5 by 540
Rated 4.0 out of 5.0 by Tarl69 Almost Good
The oveall Hotel experience is a good one, having stayed here for the last 10 years on many occassions each year, I have found the staff to be very varied in experience. the bars and restaraunt staff are friendly, helpful and personable, the reception staff can be confusing, and some lack the ability to understand a guests needs.
Positives:- well presented in the main, well placed on the airport.
Negatives :- food can be varied in quality and is a little expensive for what is provided, reception staff are not as customer focused as they should be. Some items in the rooms do not work, bidets and some showers can be very tempremental.
26 August 2014
Rated 3.0 out of 5.0 by Zac M. OK, not great.
We were warmly welcomed and taken care of by check-in staff. though our reservation was misspaced, it was found and a room given. We had booked using miles however, and feel we were given a room to suit not paying cash. it felt more like a converted storage closet or janitors room. Small, the safe didn't work, nor the pants press, wifi was not free unless you are a rewards member, no complimentary breakfast.
25 August 2014
Rated 5.0 out of 5.0 by JOAN2 Comfortable and convenient for airport
Stayed at Holiday Inn, Glasgow Airport the night before we flew on holiday. Asked for a quiet room and were given a quiet room at the back of the hotel. Staff were friendly and the meal in the restaurant was very good
Would recommend this hotel as it is so convenient for the airport.
It may be a nice touch to have biscuits in the room and more milk available.
25 August 2014