Rated 4.1 out of 5 by 110
Rated 5.0 out of 5.0 by ikg1 service
Good location and excellent service.
Need air- conditioning.
28 August 2013
Rated 5.0 out of 5.0 by Selby31 Staff & Room
Reception & bar staff were very friendly and offered good service.
We had a relaxing drink from the bar, seating was comfortable and the atmosphere very pleasant.
Overall the Hotel was more than adequate for our needs, with the only criticism being the room could have done with air con as it was a rather warm evening/night.
Would definitely use Holiday Inn Express again when in the area.
26 August 2013
Rated 1.0 out of 5.0 by Rob1977 Room
Asked for non smoking and got smoking and boy did it smell. 100 times worse than my parents house when they are both smoking.
Lots of messing around with the booking as well. Overall not a place I want to go again.
21 August 2013
Rated 4.0 out of 5.0 by Elbee112 Perfect for a short overnighter
Room exceeded expectations - smart, modern, clean and spacious. Breakfast included hot and cold options, and was reasonable - and the overall price for the stay was great value. Short walk to central Greenock. Would recommend.
16 August 2013
Rated 5.0 out of 5.0 by helen157 Everything ready
Everything you need - helpful staff, clean accommodation, comfortable bed and easy parking. Ideal stopping off point on Clydeside - and it doesn't break the bank.
15 August 2013
Rated 3.0 out of 5.0 by AD48 Lights Out
Arrived in room to find that one of the bedside lamps was dismantled. Reported this to reception and was assured that it would be fixed. Left a note for Housekeeping pointing out the problem. When we left 3 days later light still had not been fixed.
Apart from that, the room was OK. Breakfast was as expected.
15 August 2013
Rated 5.0 out of 5.0 by 27Janey Great value for money
In Gourock for a wedding and stayed at The Holiday Inn. Spacious bedroom for 2 adults and one teenager.
Great welcome and very helpful staff, even ordering a taxi for us to get to the church in Greenock.
Excellent breakfast but was too late for bacon.
Would definitely stay again.
07 August 2013
Rated 5.0 out of 5.0 by Lynn653 Lovely stay
We stayed here for 3 nights and had a lovely time . Staff were very friendly and helpful. Would recommend to others to stay here. Thankyou
06 August 2013
Rated 5.0 out of 5.0 by Jimiris63 Family get-together & holiday
Our family met up for an anniversary celebration weekend in July and had a very enjoyable time. My wife and I spent 8 nights in the hotel which was very comfortable and, although busy, very quiet. We found all the staff pleasant, helpful and friendly at all times and they could not have done enough for us. All facilities were first class with rooms/showers/toilets very clean and adequate supplies of everything required. We have stayed in the hotel many times during the last few years and will be returning again without any doubt.
03 August 2013
Rated 5.0 out of 5.0 Great Hotel and Staff
We stayed at the Holiday Inn Express, Greenock, from the Friday to the Monday. Upon entering the holiday it was spotless and well presented. The staff were excellent and very helpful. The room was spotlessly clean and fresh. We were provided with tea and coffee making facilities for free. The breakfast was free and we were spoilt for choice, as there was a lot to choose from, with no charge. We will most definitely be returning again next year, in which we will be staying longer.
We would like to thank ALL the staff at the Hotel for making us feel so welcome and for going out of their way to help us with any questions we had.
If anyone is considering staying at this hotel, we would urge them to do so.
Many thanks Holiday Inn. See you next year.
30 July 2013
Rated 4.0 out of 5.0 by Lundie77 Hotel and staff good but evening meal poor.
The reception staff were very friendly and helpful. The room was very clean and the bed was comfortable. There was a good selection of food for breakfast which was of acceptable quality.
The only thing that was disappointing about our stay was the evening meal. It was bland and over cooked and for £49.50 for two it was not good value. When I pointed out my disappointment to two members of staff I got no response at all, not even an apology.
I would stay at this hotel again but I would certainly not eat there.
27 July 2013
Rated 1.0 out of 5.0 by keltic all over experice horrid, ,
arrived unable to open door to room, 45min, later still not in, long day to get there, not young people, staff also unable to open, asked to have another room, after another 15min, into another room, room made up for 4 only 2 of us. manager went read booking, yes 2, bathroom, would never use shower, I cleaned the loo and basin, not any cleaners in hotel!!!!. bed seen better days, glad to be only seep in it for 1 night, went down for a drink table never been cleaned all day I would think, manager helpful, staff not pleasant, breakfast, not any health options,,,glad to leave, we have used your hotels before, and never had to write anything like this,...
24 July 2013
Rated 5.0 out of 5.0 by paulwd 5 star service
We had the pleasure of staying for one night before our cruise from Greenock. We found the room very clean and comfortable, although the breakfast was nice it lacked a bit in variety, but then again that is just personal choice.The staff were so friendly polite and helpful and nothing was a problem to them,it made it the perfect start to our holiday, i would recommend this hotel to any one staying in greenock. once again a big thank you to all the staff.
22 July 2013
Rated 5.0 out of 5.0 by sonja14 pleasant surprise
Wow. This was a wonderful hotel. The staff were all so very friendly and fun. The room was great, the breakfast was good, and it was a fast taxi or nice walk to the train station. We would recommend this hotel for singles, families, couples, girfriend getaways .. everyone. Pleasant surprise. Would definitely return on purpose next time. Book it.
18 July 2013
Rated 2.0 out of 5.0 by Jimmy123654 Room seems not clear and old
Those rooms are really old. They just look as old as more than 20 years. But the staffs are friendly.
08 July 2013
Rated 2.0 out of 5.0 by Sophia2013 Room review
Good Staff, Room was Nice but TV was v old of 1970's type with 4 basic Channels. and it turned off again and again.
i hope at least the new style Tele with free view channels will work amazing.
Few more options can be added to Breakfast menu which will be really nice.
otherwise good relaxed stay..
08 July 2013
Rated 4.0 out of 5.0 by weirgeo nice stay
good value, service good from friendly staff. just the job
06 July 2013
Rated 3.0 out of 5.0 by Mh51 Needs attention
Although we were in a revamped room, the bathroom badly needs sorting out and grouting in shower area was very dirty.
02 July 2013
Rated 4.0 out of 5.0 by Ivy74 Great service, nice rooms
Found the hotel to be pleasant, rooms were a comfortable size with plenty of facilities, staff were excellent and couldn't be more helpful. Hotel situated near to shops and with excellent road links, great value for money
21 June 2013
Rated 4.0 out of 5.0 by Bobguy Not quite ICH mark
Small high window in bedroom lack of daylight
Breakfast options not good definite lack of heathy options
21 May 2013
Rated 5.0 out of 5.0 by Yachts Excellent value, comfortable stay.
Had a good two day stay at the hotel my only criticism was the room was too hot and couldn't find anyway to shut of the heating other than open the window.
18 May 2013
Rated 5.0 out of 5.0 by Theophilus Every comfort.
This Holiday Inn provides all the comforts and service we have come to expect from this chain. If there was one area of disappointment it was the absence off both bacon and mousli at breakfast, this however is a minor niggle and over all I would highly recommend this hotel.
09 May 2013
Rated 4.0 out of 5.0 by Bigglestherealone A room you are able to smoke in !
After yet another day at work not being able to enjoy a smoke, it is always nice to stay in a hotel where you can relax in your room, with a cup of coffee, and enjoy a smoke.
22 April 2013
Rated 4.0 out of 5.0 by ScottishlassieLeeds comfortable short stay
We stayed at the Holiday Inn Express, Greenock for 3 nights on 11 April as we were attending a family funeral. Overall the hotel was good. Rooms comfortable. Staff friendly and helpful. Breakfast average but as it was complimentary this was excellent value. We would stay again as it was very good value for money.
22 April 2013
Rated 5.0 out of 5.0 by she15 very good, including door key working!
Thank you for accepting the dog with no fuss and convenient walking
19 April 2013
Rated 5.0 out of 5.0 by Graham59 Comfortable fresh room and friendly staff
I am a regular at this hotel and I always find the staff very friendly and helpful. The rooms I've stayed in are always clean and tidy and the rooms that have been refurbished are very comfortable and cosy.
The free internet access in the lobby area is great.
Had a problem with door card on my last night but this was quickly rectified by the pleasant girls on reception.
Will be staying again as always on my next visit.
17 April 2013
Rated 5.0 out of 5.0 HELPFUL,FRIENDLY STAFF AND COMFORTABLE ACCESSIBLE ROOM
We were a party of 3 in 2 rooms,one being an accessible room. We were given ground floor connecting rooms without any requests, the rooms were both lovely,clean and spacious and quiet at night. The main room with the free wi-fi was a bonus for our daughter to use her i-pad and update her friends on her visit to a local TV drama set and the atmosphere was warm and inviting.
The staff were all friendly even suggesting a local curry house called Saffrons within walking distance as we wanted a walk in the fresh air after a long journey.
Thoroughly enjoyed our 2 night stay and the Greenock location was much more scenic than we had expected.
10 April 2013
Rated 3.0 out of 5.0 by murray1009 no the best if I am honest
not relaxing, rubbish wifi signal, I object to having to pay a ridiculous fee for wifi, breakfast luke warm
Sorry HIE, this time round not a great experience, which is not normally the case
05 February 2013
Rated 5.0 out of 5.0 by BandyBandit Clean and tidy
have stayed here 3 times. Rooms are clean and tidy, plenty of towels. TV choice is OK
Internet can be expensive in the room, however its free in the lobby / bar area and the connection is good.
Bar food is good.
30 January 2013
Rated 3.0 out of 5.0 by lukr rooms
Rooms were not vacuum during our stay a minor detail
That may be because we were only there for four nightrs
11 January 2013