Rated 4.5 out of 5 by 360
Rated 5.0 out of 5.0 by Martin Monty Gloucester - Cheltenham
Ideal location to spend a long weekend. The staff are very friendly and welcoming... 5 Star...
July 1, 2015
Rated 4.0 out of 5.0 by Badger50 Good for in-transit accommodation (1 night stay)
Clean and comfortable accommodation. Well situated for my purpose. The only staff interaction was with reception so cannot comment on other staff. I was disappointed that I could not use the internet / wifi system. I believe that it should be for free when considering the cost - compare this with other acccommodation where it is merely a code that is given and you can use. I needed to get hold of family in South Africa and could not do so without wifi. Free computers in reception did not work as they were both broken.
Otherwise for an overnight stay I felt safe and comfortable. Thanks
June 30, 2015
Rated 3.0 out of 5.0 by Faz12 Holiday Inn 24 June 2015
Friendly and attentive staff. Food and Room was ok however not a big fish or vegetarian selection
June 30, 2015
Rated 5.0 out of 5.0 by Trippy It's The Team That Make Your Stay Perfect
I have been using the Holiday Inn Gloucester for business trips for a short while now. I have continued to stay here following my first visit. Not only are the rooms very clean and comfortable, the Spirit Gym perfect to help work off a few calories before your evening meal, a relaxing swim, steam room and sauna - it's the staff that make the hotel perfect. Making your reservation by telephone - no dramas. On arrival, from the front of house reception staff, inviting, informative, friendly and all this with a no additional charge 'smile' added to your welcome - to the bar and restaurant staff. The Staff are without doubt the key to this perfectly balanced hotel. The team really do all they can to make your stay a perfect one. It's also pleasing when you see the hotel Manager on the 'shop floor' interacting with the team and taking time to speak with the hotel guests.
Will I continue to stay here on business trips? - Absolutely yes. Top Class. Well done all.
June 27, 2015
Rated 4.0 out of 5.0 by Tenpintaker Short Stop-over
Stayed over on way to Cornwall. Usual good Holiday Inn quality.
The only slight issue was that the Restaurant is closed on Sunday night (the night of our stay) however the bar meal we had had was very tasty, even if the menu is restricted.
June 23, 2015
Rated 5.0 out of 5.0 by GUS84 Great hotel
Everything was excellent. Room comfortable and clean, and all services were supplied.
June 22, 2015
Rated 5.0 out of 5.0 by Navigator60 Staff
The staff at this hotel are the most friendly that we have encountered in any IHG hotel. I am writing separately to the Manager to express thanks for one member in particular..
June 20, 2015
Rated 2.0 out of 5.0 by Martin44334 Tired hotel
This hotel needs some investment. The staff were excellent, but otherwise the hotel was tired and expensive compared to others in the area.
June 19, 2015