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Rated 4.4 out of 5 by 285 reviewers.
Rated 3.0 out of 5.0 by Good Leasure Facilities First experience of a receptionist who cant be bothered to make eye contact at check in. No information about breakfast times or hotel details given. Very cold and uniterested. Given a twin bed room for one person - would have preferered a double bed for single use. However the receptionist wouldn't know that because she couldn' communicate with me. Long wait for food at dinner time - 30 mins for starter! Average hotel with nice leasure facilities - shame about the staff. 01 March 2015
Rated 5.0 out of 5.0 by Fantastic - yet again Once again my stay at the Cheltenham/Gloucester holiday in was without fault. I'm a regular customer and the team certainly make you feel at home when they recognise you. I won't go into detail but I can't say enough about the team 10/10 every time especially the front desk team under Scott! If I could they would get 11/10. 01 March 2015
Rated 5.0 out of 5.0 by Excellent Value for money This hotel provides an excellent base for exploring Gloucester and Cheltenham. It's staff are friendly and efficient. Family friendly Good value for money. 28 February 2015
Rated 4.0 out of 5.0 by Stay Holiday Fine but not too keen on having to type 50 charaters long 27 February 2015
Rated 5.0 out of 5.0 by Great stay Ideal for family weekend away. Location is ideal with easy commute to both Glouc and Cheltenham. Rooms are fine with good facilities and cleaned well. Free internet for Reward club members and speed is fine as long as you don't plan to download tv or music Pool , gym and spa facilities all good Restaurant is great for nice dinners and breakfast with very pleasant service. 26 February 2015
Rated 3.0 out of 5.0 by non executive service I booked an Executive Room, but didn't get the same 'extras' as in previous Holiday Inns. I was told by reception "It's different in every hotel. That's all we put in. I can put the extra things in 'if you really want'." 26 February 2015
Rated 5.0 out of 5.0 by Great hotel Location great and excellent customer service from all staff. 26 February 2015
Rated 4.0 out of 5.0 by Great stay Great hotel and staff. Conveniently positioned. Fabulous breakfast. If I was being really picky I would say no free internet or real ale, but that is minor. 26 February 2015
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