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Rated 4.5 out of 5 by 196 reviewers.
Rated 4.0 out of 5.0 by Fine for an overnight stay Stayed overnight as we held a family party in the hotel. Efficient, friendly staff and a generally very clean and nicely maintained hotel. However, the mattress was very firm and I had to sleep on top of the spare duvet to make it comfortable. The breakfast was very tasty, especially the pancakes from the machine! Poor selection of ales in the bar though: my husband was very disappointed that there was not one local brew on offer. 25 September 2014
Rated 5.0 out of 5.0 by Great service! Stayed here to break up a journey. Check in staff were lovely, knowledgable and friendly. Used the gym and managed to get booked in for a massage after. Late eating due to a large party but food was very good and brilliantly looked after by Julie and her team. Very comfy beds but made it to a late breakfast to be welcomed by Julie again. Good choice of breakfast despite the late hour. Love the 12 noon check out! Nothing else the hotel could have done to make the stay any better. IHG always my first choice and love finding little gems like this amongst the wide range available. Perfect stay from start to finish - thank you Cheltenham. 21 September 2014
Rated 5.0 out of 5.0 Tak Liu Swimming pool, steam room, sauna, etc are good for relaxing a day of hard work. Dinner choices are good and delicious food. 16 September 2014
Rated 5.0 out of 5.0 by Excellent mini break Good location for visiting nearby atrractions. We used the hotel as a base for visiting The Cotswolds - about 30 minutes away. Food was excellent for dinner and breakfast. For dinner we were on the set menu but there was more than enough choice and variety available. Fitness centre and spa provided opportunity to relax for both myself and my wife [I used pool and gym and my wife used pool and had a spa treatment]. We are returning in November for a family get-together. 10 September 2014
Rated 4.0 out of 5.0 by Nice hotel Spent a night here on route to Devon. Very quiet & clean. An excellent buffet breakfast. 07 September 2014
Rated 5.0 out of 5.0 by very comfortable hotel A clean and smart hotel. Staff were excellent. Will stay again when in the area. 05 September 2014
Rated 5.0 out of 5.0 by Great staff, hotel showing it's age Staff could not have been more helpful and friendly, right across the board. Our room was rather small, but we understand it was overdue for an update. The bed was not particularly comfortable. However, the facilities were good, and the whole building was very clean and well looked after. Internet is very expensive unless you sign up for a group loyalty card. 03 September 2014
Rated 5.0 out of 5.0 by Great Nights sleep Apart form not knowing about the free Wifi for reward members we thoroughly enjoyed our stay. 03 September 2014
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