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Rated 4.3 out of 5 by 114 reviewers.
Rated 3.0 out of 5.0 by Decent hotel for the price and location Not my favorite IHG Hotel but it did the trick to get my lady her visa as it's the closest IHG hotel to the USA Embassy. It's also close to the historic area which you can walk to. The hotel felt old. Wifi did not work and there was noise from workers all night next to the jacuzzi room as it seems they use the room next door for a meeting room. Make sure you eat across the street at Chai for breakfast. It's better than the hotel restaurant for breakfast even though the hotel food is just OK but the service was very bad.. Also the room service sent me food not on the menu and said I ordered it! They would not change it for free and charged me for what I really wanted on the second order. The food was OK but not worth ordering again. Also they did not welcome me as a Platinum Member or offer a check in gift. However they did upgrade me to the jacuzzi room once I told them I was Platinum. The staff was very nice and helpful but they couldn't get wifi to work or tell me anything in regard to it not working. They brushed it off. The shower did not work and they fixed it quickly. July 23, 2015
Rated 1.0 out of 5.0 by mal atendido perdida de crayolas y marcatextos en la recepción los cusles no m los quieren regresar y se quedaron en una bolsa July 22, 2015
Rated 1.0 out of 5.0 by Que mala estadía tuve! Mi experiencia fue bastante mala, el hotel Holiday Inn Guadalajara Centro, estaba en remodelación, eso se puede entender pero, en el día de llegada estuve en 3 habitaciones, en las 2 primeras se filtraba el agua, y en la tercera, en la última noche el agua del lavabo, regadera y retrete salía bastante SUCIA y todavía una persona de mantenimiento estuvo haciendo trabajos en mi habitación para arreglar eso, terminó cerca de las 10 de la noche, afortunadamente al día siguiente tenía que dejar el hotel y no vuelvo a regresar, y como si eso no fuera suficiente, tuve que estar comunicándome para que me enviran la factura que "supuestamente" ya me habían enviado. July 17, 2015
Rated 5.0 out of 5.0 by GREAT SERVICE Relaxing stay. close to shopping and able to walk to different sites and historical buildings. July 3, 2015
Rated 1.0 out of 5.0 by Hotel feo, personal muy atento, buena ubicación Lo único rescatable de este hotel es el personal y la ubicación. El estacionamiento es muy limitado, parece una bodega adaptada, y en este único piso no hay elevador. El hotel parece un edificio viejo modificado para ser hotel. Lo mejor de este hotel es su personal, siempre cordial y busca ofrecer el mejor servicio. En resumen, la relación costo calidad es muy mala. June 30, 2015
Rated 5.0 out of 5.0 by Visita a Guadalajara Buena experiencia y muy Buena estancia en el hotel June 29, 2015
Rated 5.0 out of 5.0 by Servicios Favor de poner agua de cortesía e en las habitaciones June 23, 2015
  • 2015-07-27T11:55:27.910-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_114, tr_114
  • loc_en_US, sid_GDLCT, prod, sort_default
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