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Rated 4.2 out of 5 by 47 reviewers.
Rated 4.0 out of 5.0 by Un hotel acorde en costo al beneficio obtenido. Buena ubicación para quien quiere conocer la ciudad de Guadalajara. Tiene lo necesario para una estancia placentera. El gimnasio muy limitado. 11 August 2014
Rated 5.0 out of 5.0 Buen servicio pero el precio lo vale El servicio es bueno en base al costo por noche, el estacionamiento es muy pequeño y complicado. 09 August 2014
Rated 4.0 out of 5.0 satisfactorio Estuve poco tiempo en el hotel ya que sólo lo use para una conexión de vuelo, pero en términos generales es un buen hotel, los empleados amables y las instalaciones buenas 06 August 2014
Rated 5.0 out of 5.0 by HOTEL MUY AGRADABLE Y EXCELENTE SERVICIO. NOSOTROS LA FAMILIA COMPLETA NOS SENTIMOS MUY SATISFECHOS DE HABERNOS HOSPEDADO EN ESTE HOTEL , ESTA MUY AGRADABLE CON UN AMBIENTE MUY TRANQUILO. SU PERSONAL ESTA A LA ALTURA Y MAS, DE LO QUE OFRECE EL HOTEL. EL PERSONAL NOS ATENDIÓ PIENSO QUE COMO LES HUBIERA GUSTADO SER ATENDIDOS A ELLOS. MUY BIEN TODO. 02 August 2014
Rated 5.0 out of 5.0 by Comodidad y tranquilidad Mi esposa y yo nos sentimos muy a gusto en alojarnos en este prestigioso hotel. La atención es muy buena y sobre todo la calidad y profesioanlismo de todo el personal. Felicitaciones. 01 August 2014
Rated 5.0 out of 5.0 by Calidad en el servicio Excelente servicio en todos los sentidos, muy amables 21 July 2014
Rated 5.0 out of 5.0 by Muy buen servicio Estancia cálida y muy cómoda. Altamente recomendable para familias y parejas que busquen ubicación y comodidad. 18 July 2014
Rated 5.0 out of 5.0 by Servicio Excelente Me agradó mucho mi estancia en el hotel, solo recomendaría que mejoraran la calidad de los alimentos y estuvieran al pendiente del mantenimiento de los baños. Por cierto no he recibido por correo electrónico mi factura, por lo que solicito me la hagan llegar a la brevedad posible. Saludos 15 July 2014
Rated 3.0 out of 5.0 by Great service Very old furniture and poor cleaness. Hotel also need to provide guest with transportation at least from and to airport. 09 July 2014
Rated 5.0 out of 5.0 by dissapointed im super disappointed . i pay too much for this hotel and doesnt even have a nice gym or shuttle. 06 July 2014
Rated 5.0 out of 5.0 by very clean and great service service was great and room was excellence. This is good location to go shopping without having to drive. 29 June 2014
Rated 4.0 out of 5.0 by Buen servicio El hotel cuenta con muy buen servicio por parte del personal, en general es bueno en comodidad, solo le falta mejoras en los muebles que tiene en las habitaciones y el olor que hay en ellas no es muy agradable. 23 June 2014
Rated 5.0 out of 5.0 by servicio excelente fue genial, todo ala mano, muy limpio, y todo lo que puede uno pedir de un nhotel 21 June 2014
Rated 5.0 out of 5.0 by excelente Hospedaje en Guadalajara Excelente servicio y atención. Regresaria con gusto a este hotel ademas es propicio para hacer turimso. y algo de compras.... 07 April 2014
Rated 3.0 out of 5.0 by Too Noisy I was pleased that as a platinum member i got a upgrade to a junior suite, but it was located facing the main street which is very noisy all thru the night, therefore i couldn't sleep as well as i wanted. The area is excelent an the room was nice, but it needs to update the windows to a dual pane windows to aisolate the room from the noise. 01 April 2014
Rated 3.0 out of 5.0 Considerar remodelación o ampliación de GYM Deberían considerar mejorar los equipos y el lugar en donde tienen el gimnasio esta extremadamente chiquito saludos 31 March 2014
Rated 4.0 out of 5.0 by mi viaje a guadalajara muy descuidado sin servicios básicos con cafetera ma sin cafe 23 March 2014
Rated 1.0 out of 5.0 by Internet bad issues unable to use the internet staff very helpful but unable to use it 16 March 2014
Rated 5.0 out of 5.0 by my hotel This will be my hotel in GDL from now on. Forget about OTHER, this one is a lot better in downtown GDL. 28 February 2014
Rated 5.0 out of 5.0 by Good Choice for Guadalajara Centro Stay Often when traveling out of the country we look for options that are a little bit more bed and breakfast or locally-owned, but we decided with this last minute trip to book through priority club to make things easier for our short stay in Guadalajara. We are in our 50's. The location of this Holiday in is ideal for visiting Guadalajara Centro within a few blocks of the central plaza, historical museums, churches, shops, and some very nice restaurants. The service was wonderful from the get go at the bell desk. I parked right out front in some reserved check in parking space that is sufficient for about 3-4 vehicles. I left the car outside on arrival and the bellman took care of parking it - no charge for an overnight parking on my bill was nice. Reception personnel were great on check in and check out. We had cocktails and appetizers after our excursion and the food was tasty and fresh (although menu choices were a little north of the border). Wait staff was attentive, helpful, friendly and efficient. That night we tried a simple-local very moderately priced restaurant that always has a little bit of a wait called La Chata de Guadalajara and recommend it as such an option very highly. Back at the hotel, the rooms were clean, comfortable, with a refrigerator that included two small cervezas and a soda at no charge. We slept great with a room that faced away from the street. Breakfast was delicious and included made to order eggs any style - we chose the breakfast included option. Great stay! 23 February 2014
Rated 5.0 out of 5.0 by Nice This Hotel is Nice and in a great location, it is 30-40 minutes from the airport and it can take 1 hour to get there depending traffic. The Staff was very nice, also if me and my wife enjoy this hotel only for few hours we were happy with it. we didn't use any food related service and amenities. 15 January 2014
Rated 5.0 out of 5.0 Excelent service The room was amazing, huge and clean, although the bathroom needs some renovations. The customer service was great, everyone was very helpful at all times. Location is great as well. The only con is that it was very cold, and they refused to close the doors at the restaurant and lobby, which made it worse. They lent us a heater for the room and it was fine, the beds were super comfortable. I would book it again if I went back to Guadalajara. 06 January 2014
Rated 1.0 out of 5.0 by do not recommend this hotel at all This hotel is in need of major remodelling, new sheets, towels, carpet etc especially window treatment like double glass pane to remove annoying pedestrian trafik light. 01 January 2014
Rated 5.0 out of 5.0 Excellent We jad a great time here, the staff was friendly, courteous, and helpful. He room was beautiful and cleanw ith a smart tv to control everything and a jacuzzi tub. We had the best time and service. 17 December 2013
Rated 3.0 out of 5.0 by Aging Property The physical structure and materials are good quality but they are showing age and wear & tear. The room has "smart" automation controlled via a smart TV. However the DVD player or its wiring emitted a constant clicking sound that made it hard to get to sleep. The internet was slow. The shower drain was slow and the water pooled to ankle height. The hallway carpets were faded or dirty? First floor room next to busy street was noisy. 03 November 2013
Rated 5.0 out of 5.0 by My hats off to staff stayed here for 2 days only with wife n kids and loved every minute of it. The staff at check in and out were fast and courteous. Close to center square and restaurants. Will definitely stay here again next year. Thank you. 13 October 2013
Rated 5.0 out of 5.0 by Great Experience!! We loved our stay in this hotel, the room was clean and spacious, the staff is commited to welcome you from the moment you walked in. Nice restaurant with a balcony. We will come back for sure. 23 September 2013
Rated 5.0 out of 5.0 by Great Staff The staff was excellent! I cannot say enough about them. They all were extremely friendly and accommodating. They shared information readily when we asked questions and gave suggestions on where to go, etc. Most excellent experience. The location is great, easy access to all downtown activities. 21 August 2013
Rated 3.0 out of 5.0 by Good Experience Staff (Bell boys and receptionist) made the difference 16 August 2013
Rated 4.0 out of 5.0 by great stay I usually stay at another hotel down the street but it was booked. So I tried the Holiday Inn and Suites. The employees from the front door to the front desk to the restaurant to the tech guy were amazing. The service was great and everyone responded quickly and efficiently. I loved the internet access on the flat panel tv, the remote window screens and the fact that I could access everything with a click of a button. The rooms were large and the engineered wood floors are a great touch. The food at the restaurant was pretty good. Water pressure could have been better and the carpet in the hall ways and down the stairs are a little worn but are vacuumed daily from what I saw. And the overhang that is over the front door needs some help. In the end, I will stay again when I return. I was pleasantly surprised. 25 July 2013
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