Rated 4.1 out of 5 by 167
Rated 5.0 out of 5.0 by Ottife 服务一流， 硬件一流
10 April 2014
Rated 4.0 out of 5.0 by hungrier Room service
Staff are lovely and try to be very helpful but their standard of english is very poor both in the restaurant and answering room service calls. For example on this trip room service had a special offer on vegetable curry for 38. I phoned down to the restaurant and placed my order stressing the words vegetable curry at least 6 times as I have experienced communication problems previously in this hotel. 20 minutes later a chicken curry was delivered - I am a vegetarian. From experience it is pointless trying to make the kitchen aware of the error. I could not eat this meal and on checking out I was charged 78. I explained the mistake to my check out cashier but she displayed as much comprehension as the restaurant staff so I was charged for something I did not order nor could not eat.
Also at 2 am on the morning of 24th I was woken up to the noise of someone trying to gain entry to my room. I had to go to door to convince them they at wrong room. I then rang the night manager who told me he would investigate and ring me right back - I am still waiting for that call.
Look again I would like to say that the staff are very friendly and genuinely try to be helpful but in a lot of cases their lack of english is very frustrating.
28 March 2014
Rated 5.0 out of 5.0 by 草本动物 每次广州出差都住这
25 March 2014
Rated 4.0 out of 5.0 by Jhunt1957 Excellent location if you are wanting to experience China
So much to seen in the area. Walking street and the local sights nearby make it an excellent choice for tourist and even those of us who travel China frequently.
Paid more for a better room on my last visit and still got the same room.
There is really never any recongnition of your status tab this hotel.
22 March 2014
Rated 5.0 out of 5.0 by pensioner2014 great location
we love this hotel as it is located in the heart of the shopping and eating places within walking distance.
However, for whatever reason, we did not get the hotel stay points which we paid for the hotel stay ( Jan. 27-29,2014).
the IHG reported that there was no hotel bill to show our stay, so it was considered non-credited stay.
15 March 2014
Rated 5.0 out of 5.0 by RichardKK Spacious, new and clean
speak highly of the concierge, Jacky, who is friendly and helpful in recommending places to eat and tour around. Jacky deserves the best.
13 March 2014
Rated 3.0 out of 5.0 by shef STAFF
The house keeping, bar staff & the asst manager were completely disappointing.
at times they would act as if they understood english & at their convenience they would act as if they cannot understand a word.
so eg: pls pick up the tray or dishes or clear the food like basic terms were not understood.. neither by room service nor by asst manager.
Asst manager kept calling us at odd hours to understand what we wanted to say.
The bar waiter took over an hour to get our food.. so from we waited for an hour & went to the room at 11.30pm requesting him to serve through room service.. still we were served at 12.15 am.
The basic english language is so important for a high end hotel like Holiday Inn.
Also a airport pick up or shuttle should be a part of the package like every other hotel.
12 March 2014
Rated 4.0 out of 5.0 by Kevin SH 内外有别，不够灵活
11 March 2014
Rated 5.0 out of 5.0 by bloodydar great service
Room is clean and confortable. Location is excellent with a lot of Guangzhou style cousins nearby. The shopping area is just next to the hotel.Staff is helpful and friendly. Highly recommend this hotel and will stay again for future visit GZ
07 March 2014
Rated 5.0 out of 5.0 by Moe2929 business trip to Guangzhou
I stayed in this hotel during my business trip to Guangzhou... I found this hotel standard is much higher than usual standard Holiday Inn in general, no wonder, there are lots of awards in their lobby...
I really like staying here, because the room size is huge, and is really modern... The bathroom is also really nice... You can feel the good scent as you enter the lobby of this hotel, until u go to ur room,
04 March 2014
Rated 4.0 out of 5.0 by 打桩模子 无题
08 February 2014
Rated 5.0 out of 5.0 by 亮晶晶！！ 性价比高
05 February 2014
Rated 5.0 out of 5.0 by freddy1 great place for adoptive families
we stayed at this holiday inn for the tail end of our adoption for 5 days and I only have great things to say about my entire stay. I was impressed how they made our stay comfortable due to the 2 interconnecting rooms they put us in. I hear that most adoptive families stay at the China hotel and that's probably great but in my humble opinion, I feel there is far more value to not only the staff but the location of this hotel. I didn't deal much with the front desk staff as much as the cleaning and breakfast staff, however they greeted us warmly upon check in and were professional upon check out. the cleaning lady and the breakfast lady were the friendliest you could meet. my entourage of kids were rumbustious however they treated them with sincere care and humor and most of all they demonstrated their professionalism by the patience they had for my kids. the restaurant with the fish was awesome. pricy for a family of 6, but I chose this life...wherever I go with my kids it will always be pricy, even McDonalds!
22 January 2014
Rated 5.0 out of 5.0 by Jimy Great hotel at a very convenient location
Beautiful hotel with a large and well presented lobby. Rooms large and clean and also well presented. Very convenient to the busy streets of Guangzhou. Will definitely be back!
18 January 2014
Rated 4.0 out of 5.0 Leisure
It is a very good place for leisure. Good restaurant nearby!
13 January 2014
Rated 4.0 out of 5.0 Good place for friend gathering
Holiday Inn is a very good place for friends' gathering. Plenty of good restaurant nearby!
13 January 2014
Rated 3.0 out of 5.0 by Timothy69 Good location, spacious room
The location of the hotel is good which is heart of the old town which is very convenient for eating around the local Guangzhou food.
The room is spacious.
The wifi signal is very strong in the room except in the toilet.
The front desk of the staffs are not so sincere and professional.They didn't welcome me as a gold card priority member even I gave the gold card of them for the check in. And asking me to pay for the charge for internet, then I asked the staff the wifi charge is free to gold card member. Eventually, after checking, the staff found my words are true.
The check in time supposed to be at 2 pm, eventually, I could have my room really ready for stay at 4pm.
11 January 2014
Rated 5.0 out of 5.0 by 小刺猬先生 领略广州购物一条街
整体很不错！ 在市中心，非常方便！ 不晓得酒店是否提供巴士去机场或者火车站，或者地铁站！ 因为那里是单行线，打的很难！
09 January 2014
Rated 5.0 out of 5.0 by adam2013 hotel
Nice hotel. Good location. V.good lounge. Not good smell in entering.
05 January 2014
Rated 5.0 out of 5.0 by Macau Great location, comfortable room
Great location near shopping district of Guangzhou, comfortable room, large size
04 January 2014
Rated 5.0 out of 5.0 by Mazhar GREAT LOCATION
HAVE STAYED TWICE FROM 17TH TO 18TH AND 20TH TO 22ND DEC,2013 . THIS HOTEL IS ALWAYS MY FARVORITE DUE TO HIS LOCATION AND SERVICE AND GOOD VALUE FOR ELITE MEMBER. I ALWAYS GET UP GRADE ROOM DUE TO ELITE MEMBER AND WOULD SUGGEST OTHERS TO STAY HERE.
01 January 2014
Rated 3.0 out of 5.0 by Mattma Average Holiday inn inside old district of Guangzhou
The surrounding worth a visit.
Front desk staff takes too long to check guest in. They also takes calls while servicing guest, without a single 'excuse me'.
30 December 2013
Rated 5.0 out of 5.0 Good Location but no free wifi
Good Location, it is very easy to have lunch, but no free wifi in room
28 December 2013
Rated 5.0 out of 5.0 by Alexcao 酒店内部环境很好
27 December 2013
Rated 5.0 out of 5.0 by ShermX great location for enjoy local food and shopping
This is the best Holiday Inn I've stayed at. Nice elite recognition with free drinks voucher and upgrades to executive club. Buffet breakfast span covers both Chinese and western, with good selection. Beautiful lobby and bar area. You can't beat this location. Bustling shopping area right next to the hotel, and I was even able to pick up some street food downstairs at midnight. The area is very old-fashioned Guangzhou-style.
The hotel does show some age but the management tries their best to keep it up to date. The only problem I ran into was bathroom glass door doesn't close very tightly.
21 December 2013
Rated 5.0 out of 5.0 by sHinG Affortable and deluxe hotel
Location of this property is great with reasonable price. The bed is very comfortable and warm. The only negative feedback is the WiFi signal is not strong and the connection is very slow.
19 December 2013
Rated 4.0 out of 5.0 by JUNSH GOOD LOCATION
Good location but hard to find TAXI and also far from metro.
17 December 2013
Rated 5.0 out of 5.0 by dingxiao Easy access to best Guangzhou can offer
The location of the hotel can never be better. It's so close to so many very well-known restaurants in Guangzhou. The hotel is definitely a good choice for a trip of gourmet. Buffet breakfast served by the hotel is of great quality too.
12 December 2013
Rated 5.0 out of 5.0 by Vaillant Comfortable bed and great service
Comfortable bed and great service, I hope stay here next time. tks
08 December 2013
Rated 5.0 out of 5.0 by laodiinGZ Another stay
Back for another few nights but this time with my family. The hotel has been kind enough to acknowledge my request for adjoining rooms.
Location and services had been very good with many helpful staffs. We had problem plugging-in to some 3-pin electrical socket in the room, otherwise, a happy stay.
For those that gets hungry late at night, plenty of street hawkers at the road junction near the hotel.
04 December 2013