Rated 4.2 out of 5 by 60
Rated 2.0 out of 5.0 by Baris just average
I would rate the hotel as a good 3-star hotel but not 4-star. It's still better compared to local hotels in the area but not as good as it's international 4-star hotels.
The fitness room air is not properly conditioned. It's too hot and humid. Several times complained about it, not much improvement. The IFA (International Fitness Association) recommends the gym temperature as 18-20 degrees Celsius and humidity level between 40% and 60%. The gym in this hotel is at room temperature and far too humid. The fans are running at high speed but they are blowing humid air at room temperature. Just in front of the dumbbell rack is the worst. There is no air circulation.
Two days ago I went into the sauna, the heater is on but the temperature is limited to 57 at the control. No matter I increase the temperature setting, it's fixed to 57. Inside the thermometer measures 40 degrees. This is not sauna. Yesterday it was working normal again. Many things in this hotel are just not consistent.
Food quality dropped. My favorite dish for dinner was the red Thai curry chicken. Last two times I was disappointed and two days ago when I had the same meal, it was really really very bad. Almost no meat at all and the bowl was full with oil. Lots of oil, little curry, very little meat. For 67 RMB, this is overpriced. Waste of money. Never again. A la carte dinner quality is bad.
Breakfast also needs improvement. The amount of oatmeal is ridiculously less. I always have this problem. Today again. You take 2-3 spoons and it's finished. Oatmeal is so cheap. I don't understand why this hotel is so stingy with it. You have to walk around, find a staff who understands you and it needs manager's involvement to get more oatmeal. When it comes, it's already too late. Poor service.
Vegetables and fruits are not washed well. You can see this especially on the cherry tomatoes or sometimes (when they have) on the grapes.
So far the good things are: tobacco smell seems to be on the decline in the hotel, I hope this will remain like this. And the concierge is good, taxi calling service is efficient.
June 24, 2015
Rated 5.0 out of 5.0 by Kevin (frequent traveler) Stellar Hotel
The room was large, air conditioning great, bed great, breakfast wonderful, pool was the best ever, lounge singers absolutely wonderful, hotel staff incredibly helpful.
I have only great things to say about this hotel. It is a beautiful holel far better than most of the Holiday Inn brand hotels. Very well designed.
Best Holiday Inn I've ever stayed at and I've stayed at several dozen across the world. Very impressed.
June 21, 2015
Rated 4.0 out of 5.0 by vanilla_cai 床铺舒适，客服亲切
June 21, 2015