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Rated 3.9 out of 5 by 36 reviewers.
Rated 5.0 out of 5.0 by Un buen alojamiento La atención del personal ya sea en la recepción como en el restaurant, muy buena, atentos, agradables y voluntariosos. La habitación cómoda, amplia, limpia, le faltaría poder abrir las ventanas para renovar el aire. Buena iluminación para trabajar en el escritorio. Falta de enchufes adicionales para cargar los equipos.El baño limpio y amplio. Lo desfavorable la conexión de internet, imposible conectarse, muy lenta, se cortaba, y el no poder tener dos equipos conectados en forma simultanea (celular y notebook) dificulta la comunicación y el trabajo. El único aspecto negativo. 25 February 2014
Rated 2.0 out of 5.0 by Holiday Inn "GUA" Los servicios no son los mismo que en otros paises 23 February 2014
Rated 5.0 out of 5.0 by Best hotel stay in Guatemala City I travel every three or every six month to Guatemala City. This was my first stay at the Holiday Inn. Was a great stay, right in the center of the city. Was fabulous. Definitely will be going back and stay at the Holiday Inn. 12 February 2014
Rated 1.0 out of 5.0 by Not coming back It is incredible that an hotel in the year 2014 doesn't give a good and reliable internet service. I was on a 2 day working trip and the internet service was terrible. I was with another person in the room and we couldn't use the internet at the same time. The breakfast was good. But the rest of the meals terrible. We had a 6 am flight to catch. At 3 am the hotel doesn't have hot water. Never coming again or recommend it 03 February 2014
Rated 4.0 out of 5.0 by Excellent I always have a great time staying in Holiday Inn. excellent location and great personnel 29 January 2014
Rated 1.0 out of 5.0 Expensive, poor service If you want to stay in an old Hotel expensive with poor service and drink bottled water at 2 dollars each 350 ml this is the place to choose 25 January 2014
Rated 4.0 out of 5.0 by Excelente servicio y descanso Estuvimos solo una noche pero en general fue muy bueno. Al llegar nos recibieron muy bien y la chica en la recepción nos dio un upgrade en la habitación gracias al status platinum aun cuando era un canje de reward nights. Ademas a pesar de no contar con servicio de SPA en el hotel muy amablemente nos ofreció el servicio en un hotel cercano del mismo grupo. Lo mejor fue la habitación super amplia con todo lo necesario y el servicio del personal siempre amable. Algunos puntos a mejorar, no hay valet parking (supongo que la mayoria de huespedes van en taxi o los llegan a dejar) lo cual complica un poco ya que no hay elevador del sotano 2 al lobby. Nos toco que cargar las maletas dos pisos por las gradas. El otro tema que espero lo valoren es que solicitamos en roomservice el Churrasco Chapin y un té de canela que en verdad dejó que desear en su calidad ya que la carne estaba un poco dura y el te era version "economica". Por lo demás es bastante recomendable. 02 January 2014
Rated 4.0 out of 5.0 by Good hotel at a reasonable price The room was neat and clean. The staff were very friendly and helpful and the breakfast was delicious. Hotel in the middle of the Life Zone and was close to good restaurants and shopping. 03 December 2013
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