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  • 1 888 HOLIDAY
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Rated 4.3 out of 5 by 387 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and great service A nice hotel with helpful staff, Good food avialable in the evenings and a pancake maker for breakfast! 24 February 2015
Rated 5.0 out of 5.0 by Good Base From check in to check out found the staff very helpful and proffesional. Very comfortable, spacious and clean room good sleep after long days 24 February 2015
Rated 5.0 out of 5.0 by An excellent deja vu experience. With the help of ALL the magical staff, especially Carey & Barnaby my wife and I were able to make yet another hospital visit from Devon to Surrey into a short two day holiday . [The Royal Surrey Hospital is adjacent to the hotel] Needless to say that we are extremely grateful - many thanks again. To sum up: great welcome, excellent service,highly recommended. 23 February 2015
Rated 4.0 out of 5.0 by All very pleasant Pleasant staff. Warm welcome. Clean and comfortable room. Dinner was not up to much. 20 February 2015
Rated 5.0 out of 5.0 by Unexpected Pleasure I didn't expect the Holiday Inn brand to provide the service that it did. The staff were very professional and polite and fully addressed my needs. They are credit to the hotel. 20 February 2015
Rated 4.0 out of 5.0 by Pleasantly surprised Stayed here for one night at short notice, booking only a couple of days before staying & obtained a reasonable rate direct through IHG. Car park layout in the dark not particularly clear, more lighting & signage would have beeen useful. Check in receptionist Katie (training) welcomed me, acknowledged my status & was quietly efficient. Room itself was spacious with double bed & sofa bed. Had a good night's sleep. No recycling bin in the room so left newspaper & water bottles next to the bin in the hope they would be recycled. Used the pool, steam room & jacuzzi both in the evening & the following morning. Works scheduled to be carried out in the changing facilities over the next few weeks, but the actual facilities themselves due to remain open. Breakfast was perfectly acceptable. A nice touch was the Loseley yogurts as Loseley is only a couple of miles away. Check out would have been a breeze except for some departing guests who were mannerless & impolite. Staff member Jenny was professional & polite & I admired the way she handled the matter. 19 February 2015
Rated 5.0 out of 5.0 by Perfect overnight stay Great hotel, ideal location for my trip and the standard you would expect from a Holiday Inn hotel. The staff were very friendly and attentive, and couldn't fault the service, rooms, or facilities. Great value stay, just a pity the great rate I got for this stay is not the norm! 19 February 2015
Rated 5.0 out of 5.0 by Good nights sleep Very nice hotel in pleasant surroundings and plenty of parking places. No traffic noise as hotel is in university complex and was very quiet. Use of pool 18 February 2015
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