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Rated 4.3 out of 5 by 306 reviewers.
Rated 5.0 out of 5.0 by Dining room staf/ lighting guest room.f A request for camomile tea was not understood by one member of staff - possibly due to a language problem? A very minor matter! It might be a good idea if lighting could be provided, centred upon the wardrobe cupboard. 20 November 2014
Rated 5.0 out of 5.0 by Excellent friendly service. I had a lovely two night stay, found all the staff to be very friendly and helpful. I really liked the gym facilities along with the steam and wet room. Breakfast was was really nice along with the pancakes.. Heaven !! I would have no problems recommending holiday inn to my friends and I will be definitely using their services again in the near future. 20 November 2014
Rated 5.0 out of 5.0 by Comfortable stay with great facilities we stayed at the Holiday Inn Guildford on Friday night through to Saturday. We arrived a little early and the front desk staff were accommodating and let us check in a bit earlier since the room was ready, which was really helpful. Check out is not till 12 noon the following day so we were able to make use of the pool and fitness suite, both really nice. Breakfast was excellent and good value. The room was comfortable, clean and spacious, even the standard room has a sofa to accommodate children and it did not feel crowded with our daughter (15) sharing our room. 18 November 2014
Rated 4.0 out of 5.0 Great Business meeting venue Lovely hotel for a business meeting, helpful and friendly staff willing to be there throughout the day and easy to approach. Rooms were comfortable and relaxing after a hard days work. 17 November 2014
Rated 4.0 out of 5.0 by Good The hotel is good and i enjoyed my stay. Staff are friendly 17 November 2014
Rated 4.0 out of 5.0 by Comfortable bed and good breakfast Convenient location for Guildford and the A3, some of the bedrooms are a quite a walk through the hotel but comfortable and clean. 17 November 2014
Rated 4.0 out of 5.0 by A decent place to stay, but poor admin! Staying at the Holiday Inn Guildford is always a reasonable experience - the staff are friendly, the breakfast is good, rooms are clean and plenty of parking. It is just very frustrating that for the last 3 months or so their reward system has stopped working so that no points are earned from the stay unless you manually apply for them. This may not irritate the occasional traveller, but for a regular user it doesn't sit well. 14 November 2014
Rated 3.0 out of 5.0 by Restaurant Good But Very Slow This hotel has improved and is much cleaner and less shabby than previously. The food in the restaurant is also much better in quality but oh so slow getting to your table. 2hrs for two courses???? The bar is nice to sit in but dont bother buying a drink as you will need to take out a mortgage. Rooms are clean but very dated in appearance and not very chic. The steam room smells disgusting, but the sauna was OK and the swimming pool definitely cleaner than the last time I used it. 11 November 2014
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