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Rated 4.4 out of 5 by 336 reviewers.
Rated 5.0 out of 5.0 Great Location The place is located near the city center . The food was excellent in the restaurant. Very clean and great customer service... I recommend this hotel 24 December 2014
Rated 5.0 out of 5.0 by great stay fantastic hotel - would highly recommend. Clean, comfortable rooms with everything we needed. Staff went out of their way to be helpful. Great breakfast. .Couldn't ask for more. 24 December 2014
Rated 5.0 out of 5.0 by Good breakfast and lunch Nice bar area and lobby. staff polite and room clean 23 December 2014
Rated 4.0 out of 5.0 by Good hotel and helpful staff The hotel is a very welcoming place, and the staff are particularly helpful, especialy given my requirements for a gluten free diet. The waiter on breakfast remembered me from the previous evening and immediately asked if I required gluten free bread with my breakfast. Well done! 20 December 2014
Rated 5.0 out of 5.0 by Excellent stay This was our first visit to the Guildford Holiday Inn, but we will definitely be returning. Our room was clean and comfortable and had everything we needed and more. Staff were polite and welcoming. We could not fault breakfast --from the selection available to the waiter delivering piping hot coffee to our table only seconds after being seated. We would definitely recommend this hotel to anyone looking to stay in Guildford. 19 December 2014
Rated 5.0 out of 5.0 by Good value for money The knowledge of the wine list was not up to date, nor was the same wine available chilled and other chilled wine had to be chosen 19 December 2014
Rated 2.0 out of 5.0 by CAN BE A GOOD HOTEL BUT CHECK BEFORE BOOKING We have stayed at this hotel previously and had a very positive expericence. The hotel is generally very good and the staff are courteous and professional. The rooms are very spacious and the bathrooms clean. Breakfast could be improved, but is certainly better than a budget hotel and no real issues. This time however, we were not advised that the whole of the common area including lobby and bar would be taken over by either one huge office Christmas party or several smaller ones - it was awful, the disco was in the lobby and the drunk partygoers literally took over the hotel. They were being sick in the toilets, drunk arguments, couples (ish) chasing each other around the hotel and this continued into the night with them causing havoc in the corridors. We had booked the hotel with out 9 year old daughter and the entire hotel was a no-go zone for us - on top of that we didn't get a wink's sleep until about 4am. I was so disappointed that the hotel did not give us advance warning so we could have booked elsewhere. DEFINITELY CHECK IF THERE ARE ANY EVENTS BEFORE BOOKING AS THESE WILL LIKELY TAKE OVER THE WHOLE COMMON AREAS OF THE HOTEL. 18 December 2014
Rated 4.0 out of 5.0 by Peaceful Stay We booked hotel purely on a room only basis as we were visiting relatives locally. There were several Xmas functions going on that night and a certain amount of music.noise. It was so pleasing to have a room far from these functions which enabled a good night sleep. We were most grateful for this. 18 December 2014
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