Rated 4.4 out of 5 by 547
Rated 4.0 out of 5.0 by Deben Excellent staff
Our stay was a mixture of business and leisure and this hotel suited us very well. Its well located and had everything that was needed. The staff are very well trained and provided excellent service, particularly Jane in the bar lounge area and all the reception/reservations staff.
On the downside the walls between rooms are too thin and you can hear too much of what's going on in the next room.
October 6, 2015
Rated 3.0 out of 5.0 by Stelios1 Average to Good compared to expectations
Having read the relevant brochures the expectations were really high for this so much promising facility. At the main restaurant the quality of food was good but the service was quite below expectations (wrong plates were delivered, asked about the order by the staff more than once, etc). The main reception staff very friendly and extremely helpful. The room was quite dark on the ground floor, the air-condition was always on cool air although the outside temp was single digits during the night. The bar had very good service.
October 5, 2015