Rated 4.3 out of 5 by 297
Rated 5.0 out of 5.0 Very nice
The entire stay was very nice. I had stayed the previous night at a different hotel, not IHG property, and it was terrible. When I walked in the lobby the entire mood changed. It was warm and welcoming. The restaurant and bar staff was the best. Jessica was very nice and prompt with service in her area.
July 27, 2015
Rated 5.0 out of 5.0 by Don.Louise The restaurant manager, Mark, and his staff are amazing
The restaurant manager (Mark) and staff always remembers our family and welcome us warmly. Their personal, friendly service is a highlight of our stay and a prime reason for our continued, regular visits to this hotel.
July 26, 2015
Rated 5.0 out of 5.0 by marinemom2011 Our home away from home
Great place to stay while at Great America, Gurnee. The staff is excellent and really friendly. The breakfast is worth the stay itself. Would highly recommend to anyone. Enjoy!
July 25, 2015
Rated 3.0 out of 5.0 by ckp5 Decent
Nice that it has a shuttle to Six Flags but it did not leave on time
Purchased breakfast buffet but would have rather gone someplace and had a better breakfast for more money
July 23, 2015
Rated 3.0 out of 5.0 by Me and my girls o.k.
The hotel was at full capacity and there were a couple of celebrations going on involving drinking. For the most part the stay was satisfactory. We asked for additional coffee packets, shampoo and conditioner (one bottle for myself and three teen age girls isn't enough). We got a night maintenance man, that didn't seem to experienced with room service--he came to the room asking what we wanted with some notes he had. We explained and he returned with 10 bottles of shampoo and conditioner with no coffee. We asked about the coffee and he came back quite a bit later with some, no cups though. The girls went down to the front desk and the night attendant seemed annoyed that he was being bothered and gave them two coffee mugs. We looked at them and one of them was filthy dirty. Other than that we actually had a fairly nice time. The walls seemed a bit thin, I could clearly hear the neighbors.
July 22, 2015
Rated 5.0 out of 5.0 by Super Auntie Spet well!!
Great experience! The Kids (7 Year old) preferred this place over " the place who shall not be named with indoor water park". Rooms was very clean and comfortable and loved the pillows. Went online to order a couple. Pool area great and clean which was most important to the younger clients. Will stay again for the quick get away from the city when we do our 3 day GA adventures next month!
July 21, 2015
Rated 4.0 out of 5.0 by dddeut Nice hotel, but expensive
Hotel had nice comfortable beds, clean rooms. Kind of exprensive, no breakfest is included. Do not count onthe shuttle for six flags, we stood in the rain for 45 minutes waiting then had to pay a taxi. The front desk did give us free dinner for the shuttle not coming, which was nice but the food was terrible. We wished we would have just ordered a pizza.
July 20, 2015
Rated 4.0 out of 5.0 by H202 Stay
Excellent Continental breakfast even though not free. Pleasant rooms.
July 20, 2015