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Rated 4.3 out of 5 by 215 reviewers.
Rated 5.0 out of 5.0 clean and comforting Your people employed at the hotel were very friendly and treated us with high respect. They were very helpful to us. We would gladly stay there in the future. The only thing that could use improvement was when we ordered room service the pizza was ok but was the cheese on top was burnt. My wife didn't like that but we ate it anyway (we were hungry)..Overall you were exceptional and we highly recommend your hotel. 25 December 2014
Rated 5.0 out of 5.0 by ctca visit great hotel to stay in. very comfortable beds. clean room, great staff. 22 December 2014
Rated 5.0 out of 5.0 by Great service! Would definitely recommend! Very nice staff. Great location! 22 December 2014
Rated 4.0 out of 5.0 by Great location Great location off the highway and next to the mall and gas stations. 21 December 2014
Rated 3.0 out of 5.0 over priced with no refrigerator or microwave Very few HD channels. Good housekeeping and front desk staff. Poor service at bar. 21 December 2014
Rated 5.0 out of 5.0 by Comfortable, clean hotel I stay at this hotel once a month and I have rarely had an unpleasant experience. I will continue to stay at this hotel. 18 December 2014
Rated 5.0 out of 5.0 by Comfortable bed and excellent service Upon my arrival at the Holiday Inn Gurnee Convention Center there was a "small" problem with my reservation and the room that I requested. The night manager on duty corrected the problem with no hesitation and offered me breakfast voucher for the inconvenience. I appreciated his kindness. He followed-up by giving me a call and asking if everything was to me liking. I would come back to this Holiday Inn. He was a professional and gave outstanding custmer service. 16 December 2014
Rated 5.0 out of 5.0 by cozy envirnment very relaxing very relaxing, great bar and breakfast area with great service and personnel easy access to airport and great rates, comfortable rooms and beds very appealing lobby 08 December 2014
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